Times They Are A-Changin': Shopping for Dispatch Furniture Has Too!

Posted by Kathleen Utley on May 24, 2018 11:20:52 AM

SmarterBuyingThe way we buy...well just about anything, has changed. With websites offering quick service and simple shopping like Amazon, grocery delivery services like “Click-List” and of course there is Uber, there is no wonder why we've changed. We have all changed how we shop, buy and research products. Hello instant gratification! But what about those big purchases, a new car, a home or a vacation? Well, that part hasn’t changed much and neither has shopping for dispatch furniture.

Read More

Topics: Installation Information, Warranty, Pricing, Dispatch, Pre-Planning, Brief Overview

Console Furniture: Should You Upgrade Now, or Should You Wait?

Posted by Megan Yartz on May 15, 2018 4:48:29 PM

giphy32

Time and time again, we hear people say, “Well, we may be looking to upgrade our console furniture, but we might be moving into a new building. We will just hold off for now.” Does this sound familiar to you?

Read More

Topics: Design, Utilities, Transportation, & Casinos, Command Centers, Pre-Planning

Dispatch Furniture Proposals: How Soon is Too Soon?

Posted by Maria Teruel on May 11, 2018 8:51:37 AM

giphy-downsized22When is the right time to start thinking about getting dispatch furniture proposals? The short and simple answer to this question is, that it all depends. Every state (really every Comm center) has a unique purchasing system that usually drives the speed at which you can get new dispatch consoles. Workstations are typically replaced once every 10–15 years. If you are in charge of getting the new workstations, it might be the first and last time you buy furniture with your agency. If you’re not sure where to start, don’t worry; most people aren’t too experienced at buying dispatch furniture.

Read More

Topics: Pricing, Dispatch, Pre-Planning, Brief Overview

Ergonomics Standards for 911 Dispatch - Here's What's Missing

Posted by Ken Carson on May 4, 2018 2:59:09 PM

peter_griffin_hurts_his_knee__gif__by_blutendertod-d5j13kq

When it comes to sitting at a desk all day,
nothing matters more than comfort and 
functionality. In order to make consumers happy, furniture manufacturers strive to make comfortable products that meet the latest ergonomic standards. This is an obvious goal of any furniture company, but where do these standards come from?

Read More

Topics: Ergonomics, Dispatch, Pre-Planning

How Many Monitors Can Fit on a Command Center Console?

Posted by Megan Yartz on Apr 12, 2018 10:27:41 AM

pondering simon rex GIF by Simon Rex  Dirt Nasty-downsizedWith the continuous trend of increasing monitor sizes, a question we are frequently asked is "how many monitors can fit on a row of a command center console?" In command centers, control rooms, and surveillance areas, monitor wall visibility is often critical for an operator’s performance, so you want to try to find the most ideal setup for viewing performance. So, what is the right amount of monitors? It depends on several things.

Read More

Topics: Employee Health, Ergonomics, Utilities, Transportation, & Casinos, Command Centers, Pre-Planning

How Long Does It Take to Get New Dispatch Consoles?

Posted by A Previous Xybix Employee on Apr 6, 2018 12:09:31 PM

How long does it take to get new dispatch consoles?The idea of getting a new communications center, getting upgrades at your current center, or remodeling can be exciting, but there is also a lot to take into consideration. Typically, a comm center remodel involves several components, such as installing new flooring, painting the walls, implementing new CAD systems, finding new monitors, and of course, getting new dispatch consoles.

8 Steps to Getting New Dispatch Consoles

As you can see, there are quite a few moving parts involved in revamping a comm center. During this process, it’s natural to want to plan around a time frame estimate. A question we are frequently asked is "how long does it take to get new dispatch consoles"? To help  answer this, I’ll map out the typical timeline we use at Xybix, starting from the beginning.

Read More

Topics: Design, Pricing, Dispatch, Pre-Planning

How Much Square Footage Do I Need for My Dispatch Center?

Posted by A Previous Xybix Employee on Mar 19, 2018 10:28:00 AM

Measurement.gifAre you planning for a new dispatch center or is it time for a renovation? That’s fantastic! Do you have an architect? That’s also fantastic! Do you have a team of people with conflicting input and opinions? That’s not so fantastic. The good news is that I’m here to arm you with information that will get everyone on the same page and impress the pants off of your architect!

Read More

Topics: Design, Features, Pre-Planning

Thinking About Buying Dispatch Furniture? 6 Signs That Point To YES!

Posted by A Previous Xybix Employee on Jul 19, 2017 9:59:07 AM

Perhaps you’ve been noticing that your current work space just isn’t what is used to be. Maybe the furniture is beginning to show some breakdown, or perhaps the style is simply outdated and unpleasant to look at. Even worse, maybe your colleagues are hunched over the desks and operating their jobs in uncomfortable positions. And they’re telling you about it. (Image via GIPHY)

Read More

Topics: Installation Information, Pricing, Dispatch, Pre-Planning

How Do You Measure Quality in a Command Center Console?

Posted by Gail Gerlesits on Jun 22, 2017 2:01:43 PM

Quality.jpgThis time of year, many organizations are planning to remodel, upgrade or build a new command center. If this is happening for you, the amount of decisions you need to make for success of the project can seem enormous. One of the decisions may include new consoles, desks and furniture for the project. Now is the time to go for it! The budget approval for your new consoles may be relatively small as compared to the million dollar or so project at hand, but, how it can help your operator’s daily lives is huge.

Read More

Topics: Features, Command Centers, Pre-Planning

Call Me Maybe? References for 911 Comm Centers

Posted by Ken Carson on May 2, 2017 4:49:00 PM

Call MeI have witnessed many instances where 911 Comm Center staff members are shopping for new equipment, but they will not call any references of the vendors-in-question. I am not sure why this is? Maybe the dispatch managers know that the companies they’re looking into will only send them the “good” references, maybe they simply do not have the time to call around, or maybe they just feel silly asking someone else if they’ve made a good choice or not.

Read More

Topics: Pricing, Dispatch, Pre-Planning, Customer Service & Troubleshooting