Ken Carson
Recent Posts
911 Dispatch Consoles: Ergonomic Furniture & Office Layout Design
Posted by Ken Carson on Nov 12, 2025 11:42:12 AM
Topics: Dispatch, Brief Overview
COMMAND CENTER HIGHLIGHTS: PERCEPTO DRONE
Percepto, a global leader in autonomous drone technology, partnered with Xybix to create a mission-ready operations center that could keep pace with their rapid growth. What began as a plan for a smaller space quickly shifted when the team realized they needed more operators and a larger, more collaborative environment. Ownership of the project transitioned to manager, Vanessa, who worked closely with Xybix to reimagine the layout, maximize space, and ensure every detail supported operator efficiency. Through onsite re-measurement, design revisions, and global input from Percepto’s headquarters in Israel, Xybix delivered a fully customized design.
The final space, nicknamed “The Vault,” features seven single-surface workstations plus a supervisor station, optimized for oversight and collaboration. By fine-tuning equipment needs, aligning with budget goals, and incorporating branded design elements, the center now balances functionality with team pride.
The result is a space built for today’s demands with the flexibility to support Percepto’s future growth. Check out the full Case Study here.
Topics: About Xybix, Fun & Morale, Featuring a Video or Photo Gallery
What separates mission-ready Real Time Crime Centers (RTCCs) from rooms full of stress and screens? Why do some designs succeed in enhancing public safety, while others waste millions?
Topics: Pricing, Dispatch, Pre-Planning, Brief Overview
Powering Public Safety: How Xybix Supports Real-Time Crime Centers
Posted by Ken Carson on Aug 20, 2025 7:31:27 AM
About a week ago, I was driving home when traffic suddenly slowed to a crawl. Moments later, police units sped past with sirens blasting and lights flashing. Scrolling through my local Facebook group later, I learned that a suspect had been located and apprehended thanks to a real-time crime center(RTCC) that spotted the vehicle on camera and relayed its location to officers on the street.
Topics: Pricing, Dispatch, Pre-Planning, Brief Overview
CENTER HIGHLIGHT: LETA
The Larimer Emergency Telephone Authority (LETA) has taken a significant step in strengthening emergency communications across Larimer County with the development of a new backup dispatch center located in Johnstown, Colorado. This center was designed with the intent to support public safety agencies throughout the county by providing a fully functional alternative location in times of need. Whether due to call overload, technical disruptions, or the need for temporary relocation, agencies within the county will now have access to a reliable and modern facility to ensure uninterrupted service. As Larimer County continues to grow, the need for flexible and resilient emergency communication infrastructure has become increasingly clear. This new backup center addresses that need, offering both immediate relief in emergencies and long-term support for agency operations. Xybix is honored to have played a key role in bringing this critical resource to life. By helping to curate a space that is not only functional but adaptable for use by all county agencies, we remain committed to supporting the professionals who work tirelessly to keep our communities safe.
Check out some additional photos of the LETA center here
Topics: About Xybix, Fun & Morale, Featuring a Video or Photo Gallery
There’s no way you haven’t heard about the tariffs dominating today’s headlines.
From tech to textiles, nearly every industry is feeling the ripple effects, and unfortunately, that includes us too. At Xybix, we want to be upfront about how these changes are impacting our pricing and what we’re doing to stay transparent, fair, and committed to quality.
The recent updates to U.S. tariff regulations have impacted certain materials that are essential to producing our durable, ergonomic, and customized workstations.
Topics: Pricing, About Xybix, Pre-Planning, Brief Overview, Xybix vs. Competitors
From the Family Basement to 54,000 Square Feet
Xybix was born in 1991 with a vision to help mission-critical professionals work through ergonomics before the term “ergonomics” was widely known.
Topics: About Xybix, Fun & Morale, Featuring a Video or Photo Gallery
How to Ensure Your Dispatch Center Remodel is Successful
Posted by Ken Carson on Mar 12, 2025 9:29:50 AM
Updating dispatch furniture is no small task. After all, it’s a process that happens only once every 10–15 years, and for good reason! The coordination required between teams, vendors, and timelines makes it more like orchestrating a symphony than a quick shopping trip to IKEA.
Topics: Pricing, Dispatch, Pre-Planning, Brief Overview
RFP vs IFB: Choosing the Right Bidding Process for 911 Centers | Xybix
Posted by Ken Carson on Feb 26, 2025 7:10:27 AM
How to Choose Between RFPs and IFBs When Buying Furniture for Your 911 Center
When it’s time to purchase new furniture for your 911 center, many city or county agencies rely on their purchasing departments to determine whether the acquisition should go out for competitive bidding or can be made directly. But what does "going out to bid" actually mean?
Topics: Pricing, Dispatch, Pre-Planning, Brief Overview
When to Start Planning Office Workstation Proposals | Buying Timeline Guide | Xybix
Posted by Ken Carson on Feb 19, 2025 7:23:29 AM
When Should You Start Planning Your Dispatch Furniture Proposal?
The short answer: it depends. Each state, and even each communication center, has its own purchasing process, which can greatly affect the timeline for acquiring new dispatch consoles.
Topics: Pricing, Dispatch, Pre-Planning, Brief Overview


