Ken Carson

Ken Carson
As one of the owners at Xybix, Ken joined the Xybix team right after graduating from the University of Denver in 1993. With a degree in International Studies and no knowledge of furniture or dispatch Ken hopped in with both feet. With an always growing passion for the industry, Ken was able to learn a little bit of everything and has helped Xybix grow into the company it is today.

Recent Posts

The Cost of a Console: Gain 30 Years of Wisdom in 11 Minutes

Posted by Ken Carson on Jun 21, 2021 2:37:19 PM

 

We’ve been doing this for 30 years at Xybix. Does that make me feel old? Why yes, yes it does. It also makes me feel wise because I’ve learned a lot about ergonomic sit-to-stand consoles and how they enhance the health, happiness and productivity of dispatchers, who are literally the first responders to calls for help. I’ve learned what’s important to 911 centers in terms of features, quality and service. And I know how much that all costs.

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Topics: Pricing, Brief Overview, Xybix vs. Competitors

Why Xybix: City of Cullman, Alabama, Emergency Dispatch Center Case Study

Posted by Ken Carson on May 17, 2021 4:05:19 PM

 

Xybix helped City of Cullman dispatchers introduce the promise of modern dispatch consoles to city leaders. The dispatchers can prove the consoles are worth the investment as plans for a new center has been discussed.

As a family business, Xybix is all about building relationships. Such was the case with Cullman, Alabama, and the emergency dispatch center’s need for a single console. With future growth plans on the horizon, the city was looking at a limited budget for an interim upgrade to accommodate additional call volumes and new equipment.

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Topics: Installation Information, Design, Features, Testimonials

Introducing Xybix's New 10-Year Premier Plus Warranty

Posted by Ken Carson on May 3, 2021 2:36:54 PM

 

As an expression of confidence in the quality of our products, Xybix is upgrading our warranty to provide the best and most transparent protection in the industry. We now offer lifetime coverage on our manufacturing plus 10 years on everything else, all backed by our premier service. As always, our goal is to ensure that your mission-critical dispatch, command & control and healthcare workstations are at the ready at all times.

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Topics: Features, Pricing, Brief Overview, Xybix vs. Competitors, Customer Service & Troubleshooting

Why GREENGUARD Matters on Earth Day...and Every Day

Posted by Ken Carson on Apr 22, 2021 8:00:00 AM

 

“Because every day is Children’s Day!”

That’s what parents say when kids ask, “Why is there Mother’s Day and Father’s Day but no Children’s Day.”

Since 1970, we’ve also had Earth’s Day, every April 22, to demonstrate support for protecting the environment. The big question here is this: “Why isn’t every day Earth Day?” I mean, we all have to live here, Elon Musk nonwithstanding.

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Topics: Employee Health, Brief Overview, Xybix vs. Competitors

Why Xybix: Lafayette Parish Communications Center Case Study

Posted by Ken Carson on Apr 19, 2021 8:53:21 AM

 

See how Xybix helped Lafayette Parish create the best environment, accommodate the best equipment and provide the best consoles for their greatest asset—the 911 operators who help keep their community safe.

Xybix co-owner Kenny Carson has more than a quarter century of experience in reviewing and outfitting 911 dispatch centers. But he was so impressed by the scope and ingenuity of the new Lafayette Parish, Louisiana, Communications Center that he personally interviewed the Director Craig Stansbury and Assistant Director Linda Lavergne. Watch the videos or see what he learned here.

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Topics: Installation Information, Design, Features, Testimonials

Xybix Project Management Keeps Morgan County Remodel on Track

Posted by Ken Carson on Apr 7, 2021 8:08:21 AM

 

See how Xybix project managers partnered with the Morgan County, Ala., 911 dispatch center to keep a major expansion and remodel on track in this case-study video. Xybix co-owner Ken Carson walks through the process of designing and completing the new space, including tearing out a wall, planning the room layout and electrical, and installing paint and carpet—all through one vendor, Xybix.

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Topics: Installation Information, Design, Features, Testimonials

Xybix for Offices: A Tour of Greiner Electric

Posted by Ken Carson on Mar 22, 2021 8:09:49 AM

 

Xybix specializes in fitting the desk to the person and the tasks at hand, bringing an ergonomic focus that guarantees both efficiency and comfort. You can see this in action as Kenny walks you through the solutions we designed for key players at nearby Greiner Electric. Our designer worked with each employee on a sit-to-stand desk configuration tailored to his or her personal preferences and functional needs. Xybix was happy to provide everything from standard side returns, tables and cabinets to a fully custom desk.

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Topics: Design, Features, Xybix vs. Competitors

Kenny Goes Columbo with Ergo Quick Fixes

Posted by Ken Carson on Mar 5, 2021 10:29:29 AM

 

 

I’ve been known to bore friends at the bar with talk of ergonomics. What can I say—I’m passionate about it. I know the height of the bar is wrong for the bartender’s lower back. I know the waiter’s hands must hurt from the position of the keyboard for entering orders. But when my friends need help with ergonomics, they know where to turn.

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Topics: Employee Health, Ergonomics, Fun & Morale

Resurrecting Your Resolutions after Quitter’s Day

Posted by Ken Carson on Jan 25, 2021 8:59:57 AM

 

 

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Topics: Employee Health, Ergonomics, Fun & Morale

5 Tips for Evaluating a Technical Furniture Warranty

Posted by Ken Carson on Jan 18, 2021 9:17:38 AM

 

 

 

When I think of warranties, I think of health insurance. I’m not going to read the coverage because I don’t know what half of it means and I think (hope) nothing will happen. As a result, I don’t really know what’s covered until something happens. (Hello, Achilles tendon.) And then I have no idea what it will cost me. (Please don’t tear, Achilles. I hear you’re worth $6K. No idea on the out-of-pocket.)

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Topics: Warranty, Features, Pricing, Pre-Planning