Xybix's Blog

Ken Carson

As one of the owners at Xybix, Ken joined the Xybix team right after graduating from the University of Denver in 1993. With a degree in International Studies and no knowledge of furniture or dispatch Ken hopped in with both feet. With an always growing passion for the industry, Ken was able to learn a little bit of everything and has helped Xybix grow into the company it is today.

Recent Posts

Making Dispatch Furniture Bids & RFP's Work For Your 911 Comm Center

Posted by Ken Carson on Mar 20, 2019 4:50:45 PM

RFPs for 911 dispatchWhen it is time to purchase your new furniture for your 911 center, often a City or County has a purchasing department with rules to determine if such a purchase needs to go out to bid or can be bought directly. So, what exactly is a "bid"?   

The word "bid" seems to be used as a generic term for a competitive purchasing process.  We hear the word "bid" used in Request for Proposal or RFP or an Invitation to Bid IFB. These are two very different ways to create a competitive purchasing process.   

Read More

Topics: Purchasing, RFP

KISS - Simple Electrical Tips for Powering New 911 Workstations

Posted by Ken Carson on Feb 14, 2019 3:54:09 PM

Valentines Day Love GIF by Evan M CohenA question we often hear is, "do we have enough power for the new workstations?".  This question can actually be split into two categories:  Live cut over and new building.

New buildings are pretty easy as the architect and the electrical engineer should have already specified enough power after consulting with the radio vendor, phone, and used best practices.   

A Live Cut Over is usually pretty simple but some knowledge base of what works will make the installation of your new furniture workstations go better. Here is some simple electrical information that you'll find helpful.

Read More

Topics: Electric Requirements

Budgeting & Costs Associated with Console Furniture - Make Sure You Don't Get Fed To The Sharks!

Posted by Ken Carson on Feb 1, 2019 4:57:23 PM

hustling shark tank GIFIf you are in the beginning of shopping for new dispatch console furniture in your 911 center a great first question is, how much do they cost?  After all, you will need to plan a budget about a year in advance and get the most accurate pricing. If you don't budget enough, you may not be able to get all of the features and options you want. If you ask for too much you may not get the project approved.   

Read More

Topics: Buying, Purchasing, Price, Dispatch Consoles, Warranty, Value, Features, Cost

The Best Long-Term ROI for your Dispatch Furniture Consoles

Posted by Ken Carson on Jan 4, 2019 4:13:11 PM

Good Investment - Dispatch FurnitureIf you're getting ready to purchase Dispatch Console Furniture, you will want to know that you are getting the best value or return on your investment (ROI). This is critical information for your your team and your taxpayers. Here is a quick guide on what to look for to make sure you are getting the most ROI for your dispatch consoles. 

Read More

Topics: QUICK TIPS, Buying, Purchasing, Warranty, Value, Test Results, Due Diligence, Durability

APCO's Vendor Hall: Tips for Avoiding the Billy Mays' Sales Pitch

Posted by Ken Carson on Jul 30, 2018 12:38:37 PM

giphy (3)-1It is that time of the year where the 911 community makes their annual pilgrimage to the APCO conference.  Some of you are going to take classes, others go for fun, but many of you go because you want to do some shopping in the exhibit hall.  More specifically, we know some of you are looking for new dispatch furniture consoles. 

The exhibit hall can feel like hours and hours of listening to Billy Mays's OxiClean pitch on every product. I have been on both sides of the booth. Being "that sales dude" and "being a prospect", I understand just trying to learn a product, what I like and what will work best for my needs. I've found that the best way you can be prepared to handle the semi-dreaded sales pitch and vendor hall, is to have a bit of background knowledge and some questions ready to go. 

Read More

Topics: APCO

Design in a Dispatch Center: Quality and Why It's Worth It

Posted by Ken Carson on Jun 14, 2018 9:39:58 AM

Totally WorthIt
I talk with many public safety professionals at tradeshows, and after showing them how beautiful our new consoles are, they often joke that they don’t deserve nice stuff. I’m not sure why they’d think something like that. Do ugly consoles last longer than nice ones? Why do they feel they aren’t worth the quality option?

Read More

Topics: Design, Morale

Where Do I Start When Building a New 911 Center?

Posted by Ken Carson on Jun 5, 2018 12:21:43 PM

 

A question we get a lot – is where to start if I need a new a new space, a new building or a new 911 Center? I’d like to steer you to a great starting place.

The Seminar by the Center for Public Safety, October 4-5th in Orlando, FL. The Center for Public Safety, Inc. (CPS) is an organization dedicated to research, planning, and assisting first responders, including law enforcement, fire / rescue, emergency managers and dispatch services in the process of obtaining new or expanded facilities. During this seminar, they will walk you through items such as: which political stings to pull, how to get funding, what your building needs to look like, how many square feet you'll need as well as small things, like how many parking places you'll need. Basically, they will prepare you with all the information you’ll need for your new space.

Read More

Topics: Design, Square Footage, Workstation Planning, space planning, Architects

Ergonomics Standards for 911 Dispatch - Here's What's Missing

Posted by Ken Carson on May 4, 2018 2:59:09 PM

peter_griffin_hurts_his_knee__gif__by_blutendertod-d5j13kq

When it comes to sitting at a desk all day,
nothing matters more than comfort and 
functionality. In order to make consumers happy, furniture manufacturers strive to make comfortable products that meet the latest ergonomic standards. This is an obvious goal of any furniture company, but where do these standards come from?

Read More

Topics: Ergonomics, Dispatch Consoles, Workstation Planning, Due Diligence

The Movement Cycle: Using Your Sit-to-Stand Desk

Posted by Ken Carson on Mar 2, 2018 4:28:47 PM

movement.gif

In modern 911 dispatch centers, most dispatchers are blessed with sit-to-stand desks. But, I can remember when the first generation of height-adjustable consoles could not raise up to a standing position. But hey, it was a start. Technology and vendor competition have transformed the consoles we know today, so that everyone can enjoy the benefits of a sit-to-stand desk. 

Read More

Topics: Health, Standing Desks

Dispatch Furniture for 911: What is a Slatwall?

Posted by Ken Carson on Feb 2, 2018 3:53:45 PM

giphy-downsized (24).gifYou may hear the term “slatwall” being used to describe part of your furniture, but what exactly is slatwall? What does it do for your dispatch furniture?

The slatwall panel was originally designed to serve as shelving in a retail store so that retail workers could hook merchandise onto the wall. Slatwall panels are made up of rows of dovetail-shaped slots, and they are designed so that items can be hooked into the slots and hung from the slatwall. The most common use of slatwall in the 911 Public Safety industry is to hang monitors. A panel is usually mounted at the back of the monitor surface, and it moves up and down with the height adjustment of that surface.

Slatwall has also been adapted to be used on dispatch consoles due to Xybix creating and patenting RollerVision, which is a monitor mount with focal depth adjustment.

Read More

Topics: Dispatch Consoles, Accessories

Subscribe to Email Updates

Follow Me

Contact Xybix Now

Latest Posts