4 Reasons Your Utility Operations Center Needs Height-Adjustable Consoles

Posted by Ken Carson on Nov 18, 2020 7:40:53 AM

 

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Topics: Employee Health, Ergonomics, Features, Command Centers, Pre-Planning

How to Save more than 30% on Your Control Center Consoles

Posted by Ken Carson on Nov 6, 2020 8:46:09 AM

 

 

“You get what you pay for” usually means that if something is inexpensive, it’s poor quality. We can debate this idiom all day long. Is Whole Foods really better than Trader Joe’s? Is Apple better than Samsung?

But I think we can all agree on one thing: When you pay for something, you should actually get something. And that is not the case when you are paying markups on technical furniture solutions.

This is why Xybix sells directly to our customers. As the manufacturer, we know our products best and we guarantee that you’ll get the highest quality products and services available.

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Topics: Warranty, Features, Pricing, Command Centers, Pre-Planning

Mission-Critical Operations Require Change in the Post-Pandemic World: My Top 7 Predictions

Posted by Ken Carson on Apr 17, 2020 9:43:20 AM

 

There’s been plenty of talk about what the world will look like post-pandemic. This includes non-essential folks returning to work—and a new reality for mission-critical operations who never stopped working. I see several specific and tangible solutions, some involving cloud technologies, that will likely serve mission-critical infrastructure in the immediate future and beyond.

Here are my top seven predictions, working from the small-scale ideas to the large.

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Topics: Employee Health, Design, Healthcare, Cleaning & Sanitation, Dispatch, Command Centers

Seamless Installation of Your Workstations: The Live Cutover

Posted by Robin Bond on Mar 19, 2020 3:27:09 PM

Having a solid, cross-functional installation plan for your new workstations is critical for continuation of your mission-critical operations.

Congratulations, you have successfully procured state-of-the-art workstations for your command center or PSAP. While your colleagues in Facilities and Purchasing may start to breathe a sigh of relief, the most critical piece is still ahead: planning and completing installation of your new furniture. Installation of your center's complex communications set-up will take a village, so here’s how “plan your work and work your (cutover) plan” in five steps.  

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Topics: Installation Information, Healthcare, Dispatch, Command Centers, Pre-Planning, Brief Overview

How Do I Disinfect My Xybix Workstation?

Posted by Robin Bond on Mar 17, 2020 10:08:49 AM

Use the right cleaning products and techniques to protect your workstations and consoles from germs that cause COVID-19.

Our family at Xybix Systems, Inc. values the health and safety of our loyal customers. We are working diligently to answer accurately and thoroughly your many questions about COVID-19 as it relates to your Xybix products.

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Topics: Employee Health, Healthcare, Cleaning & Sanitation, Dispatch, Command Centers, Customer Service & Troubleshooting

Should I Choose 3D Laminate or Traditional HPL for My Workstation?

Posted by Robin Bond on Mar 12, 2020 3:24:21 PM

 

Buying a new workstation for your mission-critical operations center can feel more complicated than buying a new car. With so many features and options available, each with its claims as the “best choice,” it’s easy to get “analysis paralysis.”

Should you choose straight desks or curved? Monitor arms or arrays? And what about the surface materials for your console desktop? Which material is going to provide the most durable, comfortable and attractive desktop?

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Topics: Features, Healthcare, Cleaning & Sanitation, Dispatch, Command Centers, Xybix vs. Competitors

How Much Does a Command & Control Room Console Cost?

Posted by Megan Yartz on Mar 6, 2020 2:45:17 PM

 

Your top 3 pricing questions, answered

The network operation center (NOC) has long been the central nervous system for mission-critical industries including transportation, utilities and casinos. But there’s a new urgency for agencies and businesses to procure state-of-the-art control room furniture.

With rising threats to our key infrastructures—and new technologies emerging in AI and IoT to meet growing demands—the control room operator’s job has never been so critical, nor complex. The control room operators of today need the right tools and access, along with state-of-the-art ergonomic design to increase comfort and minimize workplace injuries.

So what’s all this gonna cost, you ask? Some will say, “It’s not about the price, it’s about the return on investment.”

FALL 2020 UPDATE: Watch this short video to learn more 

 

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Topics: Pricing, Utilities, Transportation, & Casinos, Command Centers, Pre-Planning, Xybix vs. Competitors, Featuring a Video or Photo Gallery

10 Tips to Prevent the Spread of Flu and Coronavirus at Work

Posted by Robin Bond on Feb 17, 2020 6:28:21 AM

Command centers, PSAP and healthcare industries are particularly vulnerable

Each flu season, we share tips with our customers on how to keep their workstations clean. Shared workspaces—common in settings like control and command centers, dispatch and healthcare—are especially vulnerable; with frequent shift changes, operators are likely to be occupying the same workstations as their colleagues. While Coronavirus and the flu—both making headlines as the number of cases rise—are not the same virus, the preventive measures are largely the same.

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Topics: Employee Health, Healthcare, Detailed Overview, Cleaning & Sanitation, Dispatch, Command Centers, Fun & Morale

DistribuTech 2020: A Review of Control Room Consoles

Posted by Ken Carson on Feb 5, 2020 4:21:35 PM

 

DistribuTech is the largest power grid technology conference in the U.S.

Transformation is the name of the game in the electric power industry, and that fueled the energy, so to speak, at DistribuTech 2020 last week in San Antonio.

New solutions and a flood of blow-your-mind innovations in AI (artificial intelligence) are powering the heightened needs in the utilities industry. But one thing is clear: it is and always will be the people who are making it happen. They are the gatekeepers who keep us safe and keep the machine running in the command and control centers of today.

I was reminded of this a few days ago when I received a text notification from my utility provider that the power was out in my neighborhood and would be back on in one hour. This minute-to-minute monitoring typically occurs in the NOC (network operations center), and this is the part of the process I love.  

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Topics: Ergonomics, Features, Command Centers, Pre-Planning, Brief Overview, Xybix vs. Competitors

Trends for 2020 in Command Center Console Design

Posted by Ken Carson on Oct 4, 2019 4:39:42 PM

Xybix Command Center Consoles
TOC and NOC centers are among the many names for a operations command center which manages information from outside of the room. As new technology comes into this industry and new room design ideas are created, your command center design will change. For 2020, how can your room layout/design be more responsive and adapt to the fast pace technology and communications changes that are headed your way?
 

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Topics: Ergonomics, Design, Command Centers, Pre-Planning