How to Furnish a Backup 911 Dispatch Center

Posted by Ken Carson on Jun 12, 2024 7:19:17 AM

Backup 911 call centers used to be bare bones—just enough to get the dispatchers up and running at a moment’s notice. These days, PSAPs are starting to build more robust backup centers, likely due to the increasing frequency of extreme weather events. Whatever the cause of this trend, creating a space with a similar setup helps PSAPs remain mission ready and maintain response times, no matter where they are located.

Read More

Topics: Accessories, Features, Dispatch, Xybix vs. Competitors, Featuring a Video or Photo Gallery

How to Raise Morale in 911 Dispatch

Posted by Ken Carson on Jun 5, 2024 7:24:57 AM

In the 15 years that I’ve been sharing my thoughts and knowledge through our Xybix blog, our most popular blogs are consistently on boosting morale in dispatch. People are thirsty for information on this topic—likely because high morale at a 911 comms center is proven to improve the quality and efficiency of work, job satisfaction, and employee retention while decreasing absenteeism and burnout. (And, I like to think, because making people happy in their jobs is the right thing to do.)

Read More

Topics: Employee Health, Ergonomics, Dispatch, Fun & Morale

The Best Value vs. Lowest Price: A Deep Dive into Dispatch, Healthcare, and Utilities Desks

Posted by Doug Herman on May 22, 2024 7:33:42 AM

Building or remodeling the space for the lifeblood of an organization is a serious investment in material goods and services along with employee health and morale. Critical functions take place around the clock at 911 dispatch centers, radiology imaging rooms, telemetry labs, utilities and transportation control centers, and the like. The professionals who work there need spaces and desks designed for their specialized equipment and 24/7 operations.

Read More

Topics: Installation Information, Healthcare, Pricing, Dispatch, Command Centers, Xybix vs. Competitors

How Lighting Is Part of Your Work Climate

Posted by Ken Carson on May 8, 2024 7:55:48 AM

Our customers are always happy to share how much they appreciate the control that we give them over their personal climate. And this doesn’t just mean heating and cooling—it also means lighting. In fact, thoughtful lighting design and controls have been proven to improve morale, health, productivity, energy efficiency, and more. According to Green Bee Energy Efficiency consulting firm:

Read More

Topics: Employee Health, Ergonomics, Features, Dispatch

Dispatchers: Make Your Health a Priority with Easy Stretches

Posted by Doug Herman on Apr 26, 2024 9:29:40 AM

Long shifts and stressful work result in muscle tension that follows you home in form of headaches and body aches. To help, Certified Personal Trainer and Xybix North Central Territory Manager, Jhovana Cervantes, demonstrates a variety of practical stretches that dispatchers can easily do at their desks or on break. 

Read More

Topics: Employee Health, Dispatch, Fun & Morale, Brief Overview

What is the Best Dispatch Desk?

Posted by Ken Carson on Feb 21, 2024 7:25:29 AM

How often do you google “What’s the best…?” Every time you shop for something unfamiliar, I’m guessing. And shopping for dispatch desks usually falls into that unfamiliar territory. After all, the desks last a long time—10 to 20 years—and they’re not exactly advertised on TV. Unless you intentionally keep up with innovations in the technical furniture industry, the Google machine is often your best hope to start researching the desks.

Read More

Topics: Ergonomics, Features, Dispatch, Xybix vs. Competitors

5 Xybix Innovations that Improve Jobs in Dispatch, Healthcare, Surveillance, and More

Posted by Doug Herman on Jan 3, 2024 7:40:59 AM

A core value at Xybix is innovation, and boy have we been busy this year. Our owners, salespeople, designers, and engineers are constantly talking to people in the industries we serve to learn about challenges, trends, and current and future needs. (That’s why we hit all the premier trade shows.) Then we go back to our manufacturing facility, brainstorm, experiment, and come up with myriad ways to surprise you, delight you, and serve your needs.

Read More

Topics: Employee Health, Ergonomics, Dispatch, Featuring a Video or Photo Gallery

Brown County 911 Shares the Difference a Desk Makes

Posted by Doug Herman on Dec 20, 2023 7:23:02 AM

Xybix recently helped Brown County Public Safety Communications team replace its decades-old furniture with modern ergonomic consoles sporting innovative features such as app-controlled personalized lighting and climate controls along with under-desk exercise equipment.

Read More

Topics: Employee Health, Ergonomics, Dispatch, Featuring a Video or Photo Gallery

Dispatchers Dish on Benefits of New Desks

Posted by Doug Herman on Nov 29, 2023 7:18:25 AM

At Xybix, we’re happy to share with you all the cool features of our ergonomic sit-to-stand dispatch consoles. Our consoles are packed with tried-and-true basics plus innovative new options designed specifically for the long hours and stressful shifts that dispatchers typically experience. But we know it’s better for you to hear it straight from other dispatchers, so we talked to a few employees at Aurora 911 after a significant remodel that included new Xybix consoles, a new layout from a Xybix designer, and new paint and carpeting.

Read More

Topics: Employee Health, Ergonomics, Dispatch, Featuring a Video or Photo Gallery

Lockers Boost Morale in Dispatch Centers

Posted by Doug Herman on Sep 14, 2023 8:21:09 AM

Think about how edgy you feel when you leave your phone in the car or plug it in a few feet away at, say, a coffee shop. Imagine if your belongings were always out of your possession like this, while you’re busy taking critical dispatch calls. This is where personal lockers come in—and they offer plenty of other benefits as well.

Read More

Topics: Employee Health, Accessories, Dispatch, Fun & Morale