How Dispatch Console Manufacturers Partner with Architects

Most dispatch console manufacturers—including Xybix—are expert with the shoehorn. We help PSAPs and operation centers add or replace consoles as needed, and our designers work with the center to make it all fit. We love the creativity that goes into this process, and we’re happy to be involved in any upgrade or remodeling project.

That said, when console manufacturers get the chance to be involved from the inception of a project, we jump! For a new center—not hampered by tight spaces or weird columns—we can employ all our innovative technologies and years of experience in creating functional and inviting floor layouts. Plus, we bring the expertise in the unique needs of dispatch centers to the architects and interior designers involved in the project. Read on for details.

Why IT Access Matters to 911 Dispatch Centers for Emergencies

Backup 911 call centers used to be bare bones—just enough to get the dispatchers up and running at a moment’s notice. These days, PSAPs are starting to build more robust backup centers, likely due to the increasing frequency of extreme weather events. Whatever the cause of this trend, creating a space with a similar setup helps PSAPs remain mission ready and maintain response times, no matter where they are located.

Monitors and computers are critical to the work of radiologists, which means that imaging desks need to carefully handle that equipment. This includes providing easy access for IT, so they can quickly swap out a computer or monitor as needed. 

Updated: February 11, 2025

How Ergonomic Lighting Is Part of Your Work Climate

Our customers are always happy to share how much they appreciate the control that we give them over their personal climate. And this doesn’t just mean heating and cooling—it also means lighting. In fact, thoughtful lighting design and controls have been proven to improve morale, health, productivity, energy efficiency, and more. According to Green Bee Energy Efficiency consulting firm:

What is the Best Dispatch Desk for 2025? 

Updated: February 12, 2025

How often do you google “What’s the best…?” Every time you shop for something unfamiliar, I’m guessing. And shopping for dispatch desks usually falls into that unfamiliar territory. After all, the desks last a long time—10 to 20 years—and they’re not exactly advertised on TV. Unless you intentionally keep up with innovations in the technical furniture industry, the Google machine is often your best hope to start researching the desks.

Choosing the right manufacturer for your radiology imaging desks involves many factors, including cost, warranty, ROI, ergonomics, durability, ease of use, and IT considerations such as managing cables and swapping out equipment. Given all the issues involved, it’s important to include all stakeholders in the decision making. In fact, if you don’t, you can not only offend a colleague but make a mistake and end up hearing “I could have told you” from those excluded.

When choosing desks for a telemetry room, it's important to consider the specific needs of your staff and equipment along with the space available. By taking the time to choose the right desks, you can create a comfortable and functional work environment that will help your staff provide the best possible care for your patients.

After perfecting the design of 911 dispatch centers decades ago, our designers here at Xybix are increasingly applying the same principals to transportation control rooms. Whether you’re directing planes, trains or automobiles, the room you’re in and the desk you’re at make an impact on how you handle your mission-critical tasks throughout the day. We’ve worked closely with everyone from air traffic controls to railroad engineers to bus dispatchers to understand what you need and how you work. Here’s a summary of what we’ve learned.

I just survived a 6-month remodel of my kitchen, family room and master bathroom. Let me say that again: 6 months. 0 kitchens to use. 1 functional bathroom. 4 exhausted family members. If only I’d known what was coming on those endless days of noise and dust—and those few days without power or water that just felt endless. I wish our contractor had worked harder to let us know what to expect as the project crawled from start to finish.

This remodeling experience reminded me how important it is to set expectations, communicate clearly and follow through. That’s our goal at Xybix—once we earn your business and you select your consoles, the project begins in earnest. We’re here to guide you through the process from start to finish, working closely with you on everything from finish selections to elevator access at your site to the final walkthrough of a successful project.