HAPPY NEW YEAR!!! Okay, it’s a little premature for that… but, with the end of the fiscal year coming for many states, you might be one of those lucky agencies that has some extra cash laying around. How can you spend that money wisely and show a return on investment for your people and your agency? We'll tell you how; updates, accessories and face-lifts for your consoles and PSAP.
“I’m on the phone!”
Never has that phrase been more important than when you’re taking a 911 call where your every bit of attention needs to be to the caller on the other end of the phone. You’re responsible for asking questions, gathering information on the emergency as well as dispatching fire, police or an ambulance. Heck, that’s a lot of pressure! Not to mention, you’re also being recorded on the line.
If you are in the beginning of shopping for new dispatch console furniture in your 911 center a great first question is, how much do they cost? After all, you will need to plan a budget about a year in advance and get the most accurate pricing. If you don't budget enough, you may not be able to get all of the features and options you want. If you ask for too much you may not get the project approved.
Did you know that most dispatch furniture desks you purchase should come with a collision detection system? This feature is integral to lengthening the life of your furniture while ensuring your dispatchers and equipment stay safe. Ask your furniture manufacturer, if your desks have collision detection. It shouldn't be a costly add-on. In most recent models, the collision detection is built into the lift columns that raise and lower the desks. This ensures greater detection and sensitivity toward collisions with objects.
You’ve heard a lot lately about Xybix's new Eagle Line of Dispatch Consoles, but what exactly is the “Eagle Difference”? Let us explain...
What’s the Eagle Difference?
Can you picture that black edge that practically EVERY piece of industrial furniture you’ve seen since you were in grade school has? You know, the stuff that looks like it belongs on a bumper car?
Well, it’s gone. G-O-N-E! Gone with the wind! You get the picture.
If you have ever bought a new house, you know that the house comes basically as a shell. Without knowing it, this probably means that you'll be getting carpet in your kitchen and laminate flooring throughout. As for the carpet, you'll get the choice a hideous shade of gray or an even worse shade of what they call "beige" and a lackluster carpet pad that might as well be non-existent. Anything that would be included and installed as “standard” is often the cheapest of the cheap. You'll have to expand your budget or subtract some common features if you’re even going to start thinking about doing things like changing the paint color or adding hardwood floors. All the sudden that dream home you'd visioned is looking a bit more cloudy.