From the Family Basement to 54,000 Square Feet

Xybix was born in 1991 with a vision to help mission-critical professionals work through ergonomics before the term “ergonomics” was widely known.

Building or remodeling a center for 911 dispatch, utilities, transportation, or security is not something you do every day. Control room projects are critical but not common. In fact, given that technical furniture consoles generally are made to last 10 to 20 years, you may be involved in only 1 or 2 console purchases in your entire career. As a result, we know you have questions. To help, I’ve rounded up the most common questions we encounter and provided quick answers along with sources for more information. As always, feel free to reach out to Xybix with any questions.

How Panels Improve Productivity and Morale in 911 Dispatch Operation Centers

Acoustic divider panels in a 911 dispatch or operations center can you help walk that fine line between a cubicle farm and an open office. Most employees hate both options—and yet they crave the privacy and relative quiet of a cubicle along with the easy access to their neighbors in an open space. You can get the best of both worlds with a panel system designed specifically for your consoles, your floor layout, and your PSAP’s specific communications style. Here’s an example of panels with glass tiles.

Why Ergonomics? The Importance of Ergonomics and Pain

Nothing induces a yawn like the word “ergonomics.” You may know it’s important for health and productivity, but the second you hear all the numbers and jargon involved—like 20” focal depth, 15° viewing angle, and neutral wrist—all you can think is “I just…can’t.”

I get it, and I’m here to help with a clear link between preventing pain and ergonomics. (By which I mean, if something hurts, you can likely tweak your workspace to fix it.) First, let’s take a quick look at how ergonomics can help you.

Beyond the Desk: Why Xybix Focuses on Furniture Systems

Updated: February 12, 2025

At Xybix, we hear—and throw around—a lot of terminology for what you might call a “desk.” Dispatch consoles, healthcare workstations, imaging desks. But no matter what they’re called, the desks are part of an entire furniture system that is customized to each customer’s needs. It's one of the main reasons our name is "Xybix Systems."

We’re not pulling a premade desk off a shelf. We’re designing, manufacturing, and installing the desks, computer cabinets, bookshelves, panel systems, lighting, and more that all work together to create a healthy and productive workplace. Plus, thanks to our degreed and experienced interior designers, the room is not only going to look exceptionally cool, but it is going to function well systemically.

If you’re thinking, “Whoa, this is more than I need,” never fear. Our experts in dispatch, transportation, utilities, security surveillance, and healthcare, work with you to figure out what you need for your project, whether it’s 1 desk or 100 desks, bare bones or with all the bells and whistles.

Read on for how the system approach ensures that everything works together, right away and for years to come.

In radiology, a primary benefit of speech recognition (SR) software is the time savings. With SR, radiologists can turn reports around faster, leading to increased efficiency, higher productivity, and better patient outcomes. Experts assured Radiology Today that voice solutions are “100% essential to their workflow because that time savings is so critical,” and that “Accurate and rapid turnaround of reports can ultimately improve the treatment and outcomes of patients with complex conditions requiring complex treatments.”

As you look for new radiology imaging desks, keep one goal in mind—better patient outcomes. Can you really achieve that with a piece of furniture? We think so—as long as that piece of furniture is ergonomically designed for the comfort of the radiologist and engineered to expertly manage all the equipment. And as long as the room itself is designed by an expert for optimal workflow and collaboration. In fact, the National Library of Medicine put it quite bluntly: “Burnout among radiologists may be mitigated by a physical work environment that promotes wellness.”

What is the difference between various imaging desks? And how have they evolved to become innovative technology today? 

My name is Mike Graham, and I'm the Director of Key Healthcare Accounts with Xybix. I’d like to take you on a journey of ergonomic imaging furniture over the last 2 ½ decades. The evolution can somewhat be compared to the telephone. Starting with the rotary desk phone and evolving into the latest and greatest iPhone. 

Using speech recognition (SR) technology in a radiology lab can drive better health outcomes by increasing accuracy and productivity while simultaneously reducing stress and lowering costs. It’s good for the patient, good for the radiologist and good for business—a no brainer, right? But like all technology integrations, it needs to be done with care.

I saw the note below in a 911 chat and I thought it was an excellent question: What is an appropriate noise level in a 911 center and how do you change it? (And by “change,” I mean reduce the noise!)