Xybix Blog

It’s easy to say that creating a nicer workspace improves morale—but can you prove it? Tina Buneta can.

First, as an owner of Xybix, let me say that I never want anything to go wrong on your Xybix workstation. I know that mission-critical jobs in dispatch, radiology, healthcare, security, transportation and utilities expect all their equipment to just work. That’s why we have numerous targeted quality checks throughout our manufacturing processes and offer the best warranty in the business.

Most of us think that interior designers make spaces beautiful with paint, furniture and artwork choices. In the dispatch world, however, I would say that the No. 1 function of an interior designer is to solve space problems. Unless we’re talking about new construction, most centers have space challenges, whether it’s the size or shape of the room or the placement of columns and electrical boxes.

First, let me say Happy New Year along with a heartfelt Thank You to our loyal customers and our prospective customers. I’m honored that we’re able to make your challenging jobs in dispatch, healthcare, operations and other 24/7 mission-critical functions just a little bit easier.

No matter what your job, sometimes you need a reminder of why we do what we do. I got just such a reminder last week when I ran across this article:

Labor Day means a return to work. And highlights the dangers of sitting all day.
Like the frog in the pot of ever-warmer water, the danger from stillness may not be obvious until it's too late.

After I got over my jealousy of that great teaser—who doesn’t love boiling the frog analogies—a Xybix value came to mind:

 We design products for a healthier and more productive workplace.

We love to brag about our customer service at Xybix. We offer a dedicated customer service hotline, email assistance, and access to scads of videos and technical resources to keep your workstations in top shape. But like the old Maytag repairmen, our goal is for customer service to be the loneliest department at Xybix. That said, it’s the nature of manufactured products to (very) occasionally break down.

After perfecting the design of 911 dispatch centers decades ago, our designers here at Xybix are increasingly applying the same principals to transportation control rooms. Whether you’re directing planes, trains or automobiles, the room you’re in and the desk you’re at make an impact on how you handle your mission-critical tasks throughout the day. We’ve worked closely with everyone from air traffic controls to railroad engineers to bus dispatchers to understand what you need and how you work. Here’s a summary of what we’ve learned.

I just survived a 6-month remodel of my kitchen, family room and master bathroom. Let me say that again: 6 months. 0 kitchens to use. 1 functional bathroom. 4 exhausted family members. If only I’d known what was coming on those endless days of noise and dust—and those few days without power or water that just felt endless. I wish our contractor had worked harder to let us know what to expect as the project crawled from start to finish.

This remodeling experience reminded me how important it is to set expectations, communicate clearly and follow through. That’s our goal at Xybix—once we earn your business and you select your consoles, the project begins in earnest. We’re here to guide you through the process from start to finish, working closely with you on everything from finish selections to elevator access at your site to the final walkthrough of a successful project.

By now, we know that Punxsutawney Phil saw his shadow this morning. What you may not know is that the groundhog’s prediction about an early spring or 6 more weeks of winter is only right 39% of the time anyway. In climates with winter, we’re likely facing more winter, famous groundhogs notwithstanding. For all you essential workers in dispatch, command & control and healthcare who must get to work, this is a great reminder to keep your car winter ready.

I just read that “the R.T.O. date is gone.” With Omicron and other variants, the ongoing pandemic is so unpredictable that companies have stopped setting Return to Work (R.T.O) dates. I’m not sure why this headline caught my eye because it’s not relevant to most of our customers. At Xybix, we serve essential workers in dispatch, command & control and healthcare. You never stopped showing up at work and neither did we. What we did do was focus on how we could make your time at work safer and more comfortable.