We love to brag about our customer service at Xybix. We offer a dedicated customer service hotline, email assistance, and access to scads of videos and technical resources to keep your workstations in top shape. But like the old Maytag repairmen, our goal is for customer service to be the loneliest department at Xybix. That said, it’s the nature of manufactured products to (very) occasionally break down.
After perfecting the design of 911 dispatch centers decades ago, our designers here at Xybix are increasingly applying the same principals to transportation control rooms. Whether you’re directing planes, trains or automobiles, the room you’re in and the desk you’re at make an impact on how you handle your mission-critical tasks throughout the day. We’ve worked closely with everyone from air traffic controls to railroad engineers to bus dispatchers to understand what you need and how you work. Here’s a summary of what we’ve learned.
I just survived a 6-month remodel of my kitchen, family room and master bathroom. Let me say that again: 6 months. 0 kitchens to use. 1 functional bathroom. 4 exhausted family members. If only I’d known what was coming on those endless days of noise and dust—and those few days without power or water that just felt endless. I wish our contractor had worked harder to let us know what to expect as the project crawled from start to finish.
This remodeling experience reminded me how important it is to set expectations, communicate clearly and follow through. That’s our goal at Xybix—once we earn your business and you select your consoles, the project begins in earnest. We’re here to guide you through the process from start to finish, working closely with you on everything from finish selections to elevator access at your site to the final walkthrough of a successful project.
By now, we know that Punxsutawney Phil saw his shadow this morning. What you may not know is that the groundhog’s prediction about an early spring or 6 more weeks of winter is only right 39% of the time anyway. In climates with winter, we’re likely facing more winter, famous groundhogs notwithstanding. For all you essential workers in dispatch, command & control and healthcare who must get to work, this is a great reminder to keep your car winter ready.
I just read that “the R.T.O. date is gone.” With Omicron and other variants, the ongoing pandemic is so unpredictable that companies have stopped setting Return to Work (R.T.O) dates. I’m not sure why this headline caught my eye because it’s not relevant to most of our customers. At Xybix, we serve essential workers in dispatch, command & control and healthcare. You never stopped showing up at work and neither did we. What we did do was focus on how we could make your time at work safer and more comfortable.
My friend Alex invented a new sport: Extreme Standing. When she got a sit-to-stand desk from our MojoDesk division last year, she loved it immediately. As a CFO, Alex had no problem crunching numbers on a laptop, whether she was at home on a sofa, sitting in a coffeeshop or standing at her desk. She especially loved standing. But then the back pain set in…
A core value at Xybix is innovation, and it’s not just something we say or print on T-shirts. Innovation is something we live as we’re truly excited to solve customer problems and design products for a healthier and more productive workplace. I’m excited to share our latest innovation—the first-ever smart workstation that adjusts to all your preferences with a single touch of a button. We call this Axys because your entire workstation will revolve around you, your needs, and your moods throughout the day.
We’ve been through a lot these last couple years, so let’s give ourselves a break in 2022. Rather than a resolution to return to your fighting weight, how about committing to simply moving more for your overall health? Even light movement benefits your muscles, bones, joints, brain, heart and lungs. And if a few pounds fall away in the process, all the better.
I do tend to believe the old adage “cold hands, warm heart” as my mom has the coldest hands I know. But I can’t prove that cold hands specifically lead to more errors at work—at least not in the type of work we all do at our desks. In my research about cold hands, however, I learned a few things that confirm my devotion to climate controls at individual workstations.
Reviewing floorplans, renderings and virtual walkthroughs is generally not an everyday occurrence for professionals in dispatch, command & control and healthcare centers. In some organizations, the project manager may have two or three remodels or new builds under his or her belt, but most of the time we’re talking about a once-in-a-career project. And yet, you’re being asked to sign off on a project that runs thousands of dollars and is intended to last 10 to 20 years!