I saw this headline, “Why ‘Unbalanced’ Muscles Can Cause You Pain,” and had to dig deeper. What are unbalanced muscles? Do I have them? Do our customers? At Xybix, our values include creating healthier workspaces and caring for those who serve others. I wanted to know more—and make sure our desks help prevent muscle imbalances for 911 dispatchers, healthcare workers, radiologists, and other professionals.

When longtime Xybix customer Air Methods sought to transform its aeromedical communications center, the project managers shopped around. They shared their unique vision with various dispatch furniture vendors only to find that “Xybix was the only one who took on the challenge.”

Building or remodeling a center for 911 dispatch, utilities, transportation, or security is not something you do every day. Control room projects are critical but not common. In fact, given that technical furniture consoles generally are made to last 10 to 20 years, you may be involved in only 1 or 2 console purchases in your entire career. As a result, we know you have questions. To help, I’ve rounded up the most common questions we encounter and provided quick answers along with sources for more information. As always, feel free to reach out to Xybix with any questions.

How Panels Improve Productivity and Morale in 911 Dispatch Operation Centers

Acoustic divider panels in a 911 dispatch or operations center can you help walk that fine line between a cubicle farm and an open office. Most employees hate both options—and yet they crave the privacy and relative quiet of a cubicle along with the easy access to their neighbors in an open space. You can get the best of both worlds with a panel system designed specifically for your consoles, your floor layout, and your PSAP’s specific communications style. Here’s an example of panels with glass tiles.

Why Ergonomics? The Importance of Ergonomics and Pain

Nothing induces a yawn like the word “ergonomics.” You may know it’s important for health and productivity, but the second you hear all the numbers and jargon involved—like 20” focal depth, 15° viewing angle, and neutral wrist—all you can think is “I just…can’t.”

I get it, and I’m here to help with a clear link between preventing pain and ergonomics. (By which I mean, if something hurts, you can likely tweak your workspace to fix it.) First, let’s take a quick look at how ergonomics can help you.

Building or remodeling the space for the lifeblood of an organization is a serious investment in material goods and services along with employee health and morale. Critical functions take place around the clock at 911 dispatch centers, radiology imaging rooms, telemetry labs, utilities and transportation control centers, and the like. The professionals who work there need spaces and desks designed for their specialized equipment and 24/7 operations.

Dispatchers: Prioritize Your Health with Easy Work Stretches

Updated: February 12, 2025

Long shifts and stressful work result in muscle tension that follows you home in form of headaches and body aches. To help, Certified Personal Trainer and Xybix North Central Territory Manager, Jhovana Cervantes, demonstrates a variety of practical stretches that dispatchers can easily do at their desks or on break. 

Beyond the Desk: Why Xybix Focuses on Furniture Systems

Updated: February 12, 2025

At Xybix, we hear—and throw around—a lot of terminology for what you might call a “desk.” Dispatch consoles, healthcare workstations, imaging desks. But no matter what they’re called, the desks are part of an entire furniture system that is customized to each customer’s needs. It's one of the main reasons our name is "Xybix Systems."

We’re not pulling a premade desk off a shelf. We’re designing, manufacturing, and installing the desks, computer cabinets, bookshelves, panel systems, lighting, and more that all work together to create a healthy and productive workplace. Plus, thanks to our degreed and experienced interior designers, the room is not only going to look exceptionally cool, but it is going to function well systemically.

If you’re thinking, “Whoa, this is more than I need,” never fear. Our experts in dispatch, transportation, utilities, security surveillance, and healthcare, work with you to figure out what you need for your project, whether it’s 1 desk or 100 desks, bare bones or with all the bells and whistles.

Read on for how the system approach ensures that everything works together, right away and for years to come.

How Much is a Dispatch Desk in 2025? 

Updated: February 12, 2025

Let me get right to the point: A desk suitable for dispatch, known as a console, will cost somewhere in the range of $18,000 to $28,000 with shipping and installation. Yes, that is as much as a used car—and the reason for that is the specific needs the consoles meet and the amount of time they last under constant use. Let’s take a deeper look.

Innovations Improving Jobs in Dispatch, Healthcare & Surveillance

Updated: February 12, 2025

A core value at Xybix is innovation, and boy have we been busy this year. Our owners, salespeople, designers, and engineers are constantly talking to people in the industries we serve to learn about challenges, trends, and current and future needs. (That’s why we hit all the premier trade shows.) Then we go back to our manufacturing facility, brainstorm, experiment, and come up with myriad ways to surprise you, delight you, and serve your needs.