Wood vs. Steel-construction: 5 Common Claims

Posted by Ken Carson on Jun 15, 2020 8:16:50 AM


If you’re shopping for new consoles for your 24/7 operations area, you’ve likely heard a lot of mixed messages about wood vs. steel-construction workstations. Why so much conflicting information? Because the best console manufacturers, including Xybix, invest heavily in their manufacturing infrastructures for the products they know are high quality.

So how do you sort through the myriad claims out there and, most important, choose the right materials and products for your operations center or control room? Read on as we address five common, often misleading, claims about wood components in control room consoles—and uncover the truth.

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Topics: Design, Warranty, Durability, Performance, Features

Budgeting & Costs Associated with Console Furniture - Make Sure You Don't Get Fed To The Sharks!

Posted by Ken Carson on Feb 1, 2019 4:57:23 PM

hustling shark tank GIFIf you are in the beginning of shopping for new dispatch console furniture in your 911 center a great first question is, how much do they cost?  After all, you will need to plan a budget about a year in advance and get the most accurate pricing. If you don't budget enough, you may not be able to get all of the features and options you want. If you ask for too much you may not get the project approved.   

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Topics: Buying, Purchasing, Price, Dispatch Consoles, Warranty, Value, Features, Cost

The Best Dispatch Console Furniture Resources of 2018 and Beyond

Posted by Kathleen Utley on Jan 15, 2019 11:36:47 AM

The Best Dispatch Console Furniture Resources of 2018 and BeyondThe Latest Trends & Buying Information

Preparing to buy dispatch console furniture can be an extremely daunting project. These resources can help  you with current industry trends and will help you with what you need to know before you buy.

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Topics: Buying, Purchasing, Price, Pre-Installation, Dispatch Consoles, Warranty, Value, Workstation Planning, Customer Service, Due Diligence, Durability, Communications Center, Resources

Shocking News for Anthro Ergotron Carl's Table and Steve's Station Users!

Posted by Mike Graham on Jan 4, 2019 5:05:40 PM

Shocking - Anthro Ergotron discontinue imaging and radiology productsImportant news! Have you heard?

Anthro is discontinuing the manufacture
and sale of its imaging and radiology products.
 After December 31st Ergotron Anthro will no longer accept orders for Carl's Tables and Steve's Station.

Here is the letter that you may have received. To view it in it's entirety, click here

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Topics: PACS Radiology Workstation Furniture, Warranty, Imaging Desks, Healthcare Command Center, Healthcare, Radiology

The Best Long-Term ROI for your Dispatch Furniture Consoles

Posted by Ken Carson on Jan 4, 2019 4:13:11 PM

Good Investment - Dispatch FurnitureIf you're getting ready to purchase Dispatch Console Furniture, you will want to know that you are getting the best value or return on your investment (ROI). This is critical information for your your team and your taxpayers. Here is a quick guide on what to look for to make sure you are getting the most ROI for your dispatch consoles. 

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Topics: QUICK TIPS, Buying, Purchasing, Warranty, Value, Test Results, Due Diligence, Durability

4 Questions to ask a Dispatch Console Furniture Vendor at APCO

Posted by Ellie Bittourna on Jul 25, 2018 4:20:31 PM

questions
APCO 2018 is right around the corner and you may or may not have started thinking about what you want to get out of the long week spent in Las Vegas - besides hitting up the casinos, eating delicious food, and enjoying the nightlife! The conference offers a stacked agenda, which ranges from wellness programs, professional development sessions, networking events, comm center tours and an exhibit hall full of vendors that offer services catered to the Public Safety industry.

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Topics: Buying, Dispatch Consoles, Warranty, Customer Service, APCO, Due Diligence

Times They Are A-Changin': Shopping for Dispatch Furniture Has Too!

Posted by Kathleen Utley on May 24, 2018 11:20:52 AM

SmarterBuyingThe way we buy...well just about anything, has changed. With websites offering quick service and simple shopping like Amazon, grocery delivery services like “Click-List” and of course there is Uber, there is no wonder why we've changed. We have all changed how we shop, buy and research products. Hello instant gratification! But what about those big purchases, a new car, a home or a vacation? Well, that part hasn’t changed much and neither has shopping for dispatch furniture.

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Topics: QUICK TIPS, Purchasing, Installation, Dispatch Consoles, Warranty, Due Diligence

Warranty & Customer Service: What to Consider Before Purchasing Dispatch Furniture

Posted by Ellie Bittourna on Oct 11, 2017 4:15:29 PM

Consideration.gifThere is quite a bit of consideration involved in finding the right dispatch furniture for your center or PSAP. Most buyers base their decisions on what will bring the most long-term wellness, what will bring the most monetary value, and what will look the best. Finding a company that will provide you with comfortable, beautiful, and durable dispatch furniture is key, and having the upfront process go smoothly is the icing on the cake. Other important things to think about are how you are covered after the purchase and how easy it is to find solutions to any issues that arise going forward.

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Topics: Dispatch Consoles, Warranty, Customer Service

Researching Imaging Desks: Warranty, Parts, Service, and Installation

Posted by Mike Graham on Sep 28, 2017 12:03:47 PM

Researching.gifThe decision to purchase new ergonomic imaging desks should not merely be based on the cost of the desks. Oftentimes, you truly do get what you pay for, so picking the lowest costing desk shouldn’t be your only priority.

Will your signature be on the requisition when requesting a purchase order be issued for new ergonomic sit/stand imaging desks? If the answer is yes, I don’t have to tell you that you will be receiving complaints from your colleagues in many different departments if you select desks that are subpar.

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Topics: PACS Radiology Workstation Furniture, Installation, Warranty, Customer Service, Imaging Desks, Healthcare Command Center, Healthcare, Radiology

5 Dispatch Furniture Questions to Ask on a Comm Center Tour

Posted by Maria Teruel on Jan 13, 2017 2:51:41 PM

5_Questions_to_ask_on_a_Comm_Center_Tour.jpgThere are several different avenues available for researching new dispatch furniture, and sorting through them all can often feel overwhelming. Depending on how your center makes this kind of purchase, you might have to collect three or more quotes, purchase off of a specific contract, or even go through a bid process. It’s also likely that a salesperson will visit your center with some literature and provide a proposal configuration.

Doing your own research during this time is critical, as it gives you as a buyer or an end user a good foundation to pinpoint your specific needs. One of the best ways to achieve this is by going on a field trip or Comm Center tour! Visiting neighboring centers or taking a tour at a national trade show are a couple of the most educational ways to explore furniture options, as you’ll get to see the furniture in person and ask the staff and representatives questions about their experience with it.

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Topics: Buying, Purchasing, Installation, Warranty, RFP, Workstation Planning