How to Ensure Your Dispatch Center Remodel is Successful

Posted by Ken Carson on Mar 12, 2025 9:29:50 AM

Updating dispatch furniture is no small task. After all, it’s a process that happens only once every 10–15 years, and for good reason! The coordination required between teams, vendors, and timelines makes it more like orchestrating a symphony than a quick shopping trip to IKEA.

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Topics: Pricing, Dispatch, Pre-Planning, Brief Overview

Making Dispatch Furniture Bids & RFP’s Work For Your 911 Comm Center

Posted by Ken Carson on Feb 26, 2025 7:10:27 AM

When it’s time to purchase new furniture for your 911 center, many city or county agencies rely on their purchasing departments to determine whether the acquisition should go out for competitive bidding or can be made directly. But what does "going out to bid" actually mean?

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Topics: Pricing, Dispatch, Pre-Planning, Brief Overview

When Should You Start Thinking About Dispatch Furniture Proposals?

Posted by Ken Carson on Feb 19, 2025 7:23:29 AM

The short answer: it depends. Each state, and even each communication center, has its own purchasing process, which can greatly affect the timeline for acquiring new dispatch consoles.

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Topics: Pricing, Dispatch, Pre-Planning, Brief Overview

How Much Does New Dispatch Furniture Cost?

Posted by Ken Carson on Feb 12, 2025 7:24:48 AM

Let’s start with the basics. Asking, “How much does dispatch furniture cost?” is a lot like asking, “How much does a car cost?” It depends on your needs and preferences. Do you want the essentials, or are you looking for premium features? Three primary factors influence the cost of PSAP workstations:

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Topics: Pricing, Dispatch, Pre-Planning, Brief Overview

Planning and Timeline for a New Dispatch Furniture Project

Posted by Ken Carson on Feb 5, 2025 7:28:28 AM

Achieving a goal such as launching, expanding, or remodeling a control center starts with setting a realistic completion date. Without a clear target and supporting milestones, it becomes challenging to stay on track or remain accountable. Your timeline will be as unique as your project, typically ranging from 4 months to 2 years.

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Topics: Pricing, Dispatch, Pre-Planning, Brief Overview

The Best Value vs. Lowest Price: A Deep Dive into Dispatch, Healthcare, and Utilities Desks

Posted by Doug Herman on May 22, 2024 7:33:42 AM

Building or remodeling the space for the lifeblood of an organization is a serious investment in material goods and services along with employee health and morale. Critical functions take place around the clock at 911 dispatch centers, radiology imaging rooms, telemetry labs, utilities and transportation control centers, and the like. The professionals who work there need spaces and desks designed for their specialized equipment and 24/7 operations.

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Topics: Installation Information, Healthcare, Pricing, Dispatch, Command Centers, Xybix vs. Competitors

Rethink Your Transportation Management Center Before a Remodel

Posted by Doug Herman on Apr 19, 2023 7:21:03 AM

When you’re looking at creating or refreshing a workspace, you have the unique opportunity to take a fresh look at how the room suits your team’s needs. Who really needs to work in that room? What really needs to be in there? Is everything in the most convenient location?

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Topics: Installation Information, Pricing, Command Centers, Pre-Planning

A Realistic Timeline for a Control Center Remodel

Posted by Doug Herman on Mar 22, 2023 7:12:22 AM

Remodel_Timeframe

To achieve a goal—like launching, expanding, or remodeling a control center or dispatch center—you need to start with a realistic completion date. Without this target date and supporting milestones, you have nothing to aim for and nothing to hold you accountable. The timeline will be as custom as your project, and can range anywhere from 4 months to 4 years. The typical timeframes here can help you get started.

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Topics: Installation Information, Pricing, Dispatch, Pre-Planning

Why a Dispatch Center Remodel Requires a Steering Committee

Posted by Doug Herman on Mar 15, 2023 7:09:40 AM

People who work in dispatch centers are experts in all kinds of emergency and non-emergency situations that I’ll never understand. They are not likely, however, to be experts in remodeling and selecting dispatch center consoles. So once funds are approved for a remodel or expansion, who is assigned to manage the project?

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Topics: Installation Information, Pricing, Dispatch, Pre-Planning

How to Budget for Transportation & Utilities Workstations

Posted by Doug Herman on Mar 8, 2023 7:24:23 AM

Control rooms for transportation and utilities see 24/7/365 use, contain a massive amount of technology, and host employees in charge of functions that are critical to all our daily lives. As a result, these rooms need specialized workstations that are highly functional, comfortable, and built to last. These projects generally require a capital expenditure, which requires a budget request—and approval.

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Topics: Design, Pricing, Command Centers, Pre-Planning