How Panels Improve Productivity and Morale in 911 Dispatch Operations Centers

Posted by Doug Herman on Sep 4, 2024 7:30:46 AM

Acoustic divider panels in a 911 dispatch or operations center can you help walk that fine line between a cubicle farm and an open office. Most employees hate both options—and yet they crave the privacy and relative quiet of a cubicle along with the easy access to their neighbors in an open space. You can get the best of both worlds with a panel system designed specifically for your consoles, your floor layout, and your PSAP’s specific communications style. Here’s an example of panels with glass tiles.

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Topics: Design, Accessories, About Xybix, Featuring a Video or Photo Gallery

5 Keys to Installing an Imaging Desk

Posted by Mike Graham on Aug 23, 2024 7:42:21 AM

Imaging desks used in radiology labs are real powerhouses with sit-to-stand flexibility, expert monitor mounts, cable management, and plenty of creature comforts. A look at the installation process reveals key setup techniques and features that ensure a strong, stable, long-lasting desk that enhances health and productivity—and looks good doing it.

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Topics: Employee Health, Ergonomics, Healthcare

Why Ergonomics? Because Helping People Shouldn't Hurt

Posted by Doug Herman on Jul 31, 2024 7:31:06 AM

Nothing induces a yawn like the word “ergonomics.” You may know it’s important for health and productivity, but the second you hear all the numbers and jargon involved—like 20” focal depth, 15° viewing angle, and neutral wrist—all you can think is “I just…can’t.”

I get it, and I’m here to help with a clear link between preventing pain and ergonomics. (By which I mean, if something hurts, you can likely tweak your workspace to fix it.) First, let’s take a quick look at how ergonomics can help you.

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Topics: Employee Health, Ergonomics, About Xybix, Fun & Morale

How Dispatch Console Manufacturers Partner with Architects

Posted by Ken Carson on Jul 10, 2024 12:19:38 PM

Most dispatch console manufacturers—including Xybix—are expert with the shoehorn. We help PSAPs and operation centers add or replace consoles as needed, and our designers work with the center to make it all fit. We love the creativity that goes into this process, and we’re happy to be involved in any upgrade or remodeling project.

That said, when console manufacturers get the chance to be involved from the inception of a project, we jump! For a new center—not hampered by tight spaces or weird columns—we can employ all our innovative technologies and years of experience in creating functional and inviting floor layouts. Plus, we bring the expertise in the unique needs of dispatch centers to the architects and interior designers involved in the project. Read on for details.

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Topics: Accessories, Features, Dispatch, Xybix vs. Competitors, Featuring a Video or Photo Gallery

Summer Doesn't Have to Mean Dry Eyes

Posted by Mike Graham on Jun 26, 2024 7:38:08 AM

Summertime creates the perfect storm for dry eyes. You’re either outside in the heat and sun or inside being blasted by air conditioning. Your eyes fall victim to heat, sunshine, dust, allergies, chlorine, dry air, wind, and more. And this is in addition to a primary ongoing cause of dry eyes: screen use.

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Topics: Employee Health, Ergonomics, Healthcare

Why IT Access Matters to 911 Dispatch Centers

Posted by Ken Carson on Jun 19, 2024 7:38:47 AM

Well-designed dispatch consoles are so sleek that it’s easy to wonder where the computers go. For most people, it doesn’t really matter until the computer breaks or needs an upgrade. Then you care how fast IT can take care of it, and IT certainly cares about having to crawl around the floor or squeeze behind a heavy desk.

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Topics: Accessories, Features, Dispatch, Xybix vs. Competitors, Featuring a Video or Photo Gallery

How to Furnish a Backup 911 Dispatch Center

Posted by Ken Carson on Jun 12, 2024 7:19:17 AM

Backup 911 call centers used to be bare bones—just enough to get the dispatchers up and running at a moment’s notice. These days, PSAPs are starting to build more robust backup centers, likely due to the increasing frequency of extreme weather events. Whatever the cause of this trend, creating a space with a similar setup helps PSAPs remain mission ready and maintain response times, no matter where they are located.

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Topics: Accessories, Features, Dispatch, Xybix vs. Competitors, Featuring a Video or Photo Gallery

How to Raise Morale in 911 Dispatch

Posted by Ken Carson on Jun 5, 2024 7:24:57 AM

In the 15 years that I’ve been sharing my thoughts and knowledge through our Xybix blog, our most popular blogs are consistently on boosting morale in dispatch. People are thirsty for information on this topic—likely because high morale at a 911 comms center is proven to improve the quality and efficiency of work, job satisfaction, and employee retention while decreasing absenteeism and burnout. (And, I like to think, because making people happy in their jobs is the right thing to do.)

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Topics: Employee Health, Ergonomics, Dispatch, Fun & Morale

Why IT Access Matters to Radiology Reading Rooms

Posted by Ken Carson on May 29, 2024 7:32:51 AM

Monitors and computers are critical to the work of radiologists, which means that imaging desks need to carefully handle that equipment. This includes providing easy access for IT, so they can quickly swap out a computer or monitor as needed. 

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Topics: Accessories, Features, Healthcare, Featuring a Video or Photo Gallery

The Best Value vs. Lowest Price: A Deep Dive into Dispatch, Healthcare, and Utilities Desks

Posted by Doug Herman on May 22, 2024 7:33:42 AM

Building or remodeling the space for the lifeblood of an organization is a serious investment in material goods and services along with employee health and morale. Critical functions take place around the clock at 911 dispatch centers, radiology imaging rooms, telemetry labs, utilities and transportation control centers, and the like. The professionals who work there need spaces and desks designed for their specialized equipment and 24/7 operations.

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Topics: Installation Information, Healthcare, Pricing, Dispatch, Command Centers, Xybix vs. Competitors