Let’s start with the basics. Asking, “How much does dispatch furniture cost?” is a lot like asking, “How much does a car cost?” It depends on your needs and preferences. Do you want the essentials, or are you looking for premium features? Three primary factors influence the cost of PSAP workstations:
- Dispatch Center Layout
The size and shape of your room are critical. A standard rectangular room is relatively straightforward to design. However, if your space includes curved walls, columns, or pass-through windows, it will require greater customization and may increase costs.
- Amount and Placement of Equipment Per Workstation
A small call-taker station with a few monitors and computers will cost less than a larger supervisor station outfitted with eight monitors and multiple computers. Larger stations often need additional equipment, support systems, and infrastructure.
- Number of Workstations Needed
The more workstations you purchase, the lower your cost per unit for freight and installation. Scaling up typically results in cost savings per station.
To help you plan, here’s an overview of three pricing tiers for PSAP workstations. All costs include typical freight and installation expenses.
BASIC Dispatch Workstation
Price Range: $11,000–$14,500
This entry-level option includes:
- Dual-surface height adjustment
- Computer storage
- Extension cables
- Monitor focal depth adjustment
- Side work surfaces
- Full-service design
MID-LEVEL Dispatch Workstation
Price Range: $15,000–$21,500
Includes everything in the BASIC tier, plus additional features:
- Personal climate control
- Acoustical panels
- LED task lighting
- Personal storage
- Supplemental storage for the workspace
TOP-LEVEL Dispatch Workstation
Price Range: $16,000–$25,000
Includes everything in the MID-LEVEL tier, with premium enhancements:
- Customization for unique or small spaces
- Premium acoustical materials
- Whiteboards and glass panels
- Status indicator lights
- Optional etched and lit acrylics
What’s Included in My Quote?
Transparency is essential when comparing quotes. Some vendors may only show you a base price without highlighting the additional features or services you've requested. At Xybix, we ensure your quote includes:
- An itemized list showing both the “list price” and the discounted Xybix price
- Payment terms and any available early-pay discounts
- Freight, installation, and labor costs
- A clear outline of the warranty
- Optional add-ons (marketing services, design upgrades, etc.)
By reviewing costs and details upfront, you’ll avoid surprises later in the process and will be able to make the right choices for your center with confidence!
Check out our interactive Pricing Tool.
As always, if you have any questions or comments, please let us know!
