How to Plan and Manage the Timeline for Your New Dispatch Furniture Project

Achieving a goal such as launching, expanding, or remodeling a control center starts with setting a realistic completion date. Without a clear target and supporting milestones, it becomes challenging to stay on track or remain accountable. Your timeline will be as unique as your project, typically ranging from 4 months to 2 years.

In operations centers for 911 dispatch, utilities, transportation, and security, monitors matter. The 6 to 8 monitors at your console are your window into the world you’re working to serve and protect. To serve you well, the monitors need to be positioned properly, which is where monitor mounts come in.

How Dispatch Console Manufacturers Partner with Architects

Most dispatch console manufacturers—including Xybix—are expert with the shoehorn. We help PSAPs and operation centers add or replace consoles as needed, and our designers work with the center to make it all fit. We love the creativity that goes into this process, and we’re happy to be involved in any upgrade or remodeling project.

That said, when console manufacturers get the chance to be involved from the inception of a project, we jump! For a new center—not hampered by tight spaces or weird columns—we can employ all our innovative technologies and years of experience in creating functional and inviting floor layouts. Plus, we bring the expertise in the unique needs of dispatch centers to the architects and interior designers involved in the project. Read on for details.

Why IT Access Matters to 911 Dispatch Centers for Emergencies

Backup 911 call centers used to be bare bones—just enough to get the dispatchers up and running at a moment’s notice. These days, PSAPs are starting to build more robust backup centers, likely due to the increasing frequency of extreme weather events. Whatever the cause of this trend, creating a space with a similar setup helps PSAPs remain mission ready and maintain response times, no matter where they are located.

In the 15 years that I’ve been sharing my thoughts and knowledge through our Xybix blog, our most popular blogs are consistently on boosting morale in dispatch. People are thirsty for information on this topic—likely because high morale at a 911 comms center is proven to improve the quality and efficiency of work, job satisfaction, and employee retention while decreasing absenteeism and burnout. (And, I like to think, because making people happy in their jobs is the right thing to do.)

Monitors and computers are critical to the work of radiologists, which means that imaging desks need to carefully handle that equipment. This includes providing easy access for IT, so they can quickly swap out a computer or monitor as needed. 

Updated: February 11, 2025

How Ergonomic Lighting Is Part of Your Work Climate

Our customers are always happy to share how much they appreciate the control that we give them over their personal climate. And this doesn’t just mean heating and cooling—it also means lighting. In fact, thoughtful lighting design and controls have been proven to improve morale, health, productivity, energy efficiency, and more. According to Green Bee Energy Efficiency consulting firm:

What is the Best Dispatch Desk for 2025? 

Updated: February 12, 2025

How often do you google “What’s the best…?” Every time you shop for something unfamiliar, I’m guessing. And shopping for dispatch desks usually falls into that unfamiliar territory. After all, the desks last a long time—10 to 20 years—and they’re not exactly advertised on TV. Unless you intentionally keep up with innovations in the technical furniture industry, the Google machine is often your best hope to start researching the desks.

Beyond the RFP: Purchasing Options that Save Time and Money

Updated: February 12, 2025

Due diligence is required when purchasing office furniture designed for 24/7/365 mission-critical environments. The furniture is a significant long-term investment in your people, your customers, and your equipment. You want to get the purchase right.