We love to brag about our customer service at Xybix. We offer a dedicated customer service hotline, email assistance, and access to scads of videos and technical resources to keep your workstations in top shape. But like the old Maytag repairmen, our goal is for customer service to be the loneliest department at Xybix. That said, it’s the nature of manufactured products to (very) occasionally break down.
Topics: Brief Overview, Xybix vs. Competitors, Customer Service & Troubleshooting
I just read that “the R.T.O. date is gone.” With Omicron and other variants, the ongoing pandemic is so unpredictable that companies have stopped setting Return to Work (R.T.O) dates. I’m not sure why this headline caught my eye because it’s not relevant to most of our customers. At Xybix, we serve essential workers in dispatch, command & control and healthcare. You never stopped showing up at work and neither did we. What we did do was focus on how we could make your time at work safer and more comfortable.
Topics: Employee Health, Features, Brief Overview, Xybix vs. Competitors
Xybix Introduces Axys: A Completely Personalized Experience with One Touch
Posted by Ken Carson on Jan 5, 2022 7:19:42 AM
A core value at Xybix is innovation, and it’s not just something we say or print on T-shirts. Innovation is something we live as we’re truly excited to solve customer problems and design products for a healthier and more productive workplace. I’m excited to share our latest innovation—the first-ever smart workstation that adjusts to all your preferences with a single touch of a button. We call this Axys because your entire workstation will revolve around you, your needs, and your moods throughout the day.
Topics: Employee Health, Features, Brief Overview, Xybix vs. Competitors
The Cost of a Console: Gain 30 Years of Wisdom in 11 Minutes
Posted by Ken Carson on Jun 21, 2021 2:37:19 PM
We’ve been doing this for 30 years at Xybix. Does that make me feel old? Why yes, yes it does. It also makes me feel wise because I’ve learned a lot about ergonomic sit-to-stand consoles and how they enhance the health, happiness and productivity of dispatchers, who are literally the first responders to calls for help. I’ve learned what’s important to 911 centers in terms of features, quality and service. And I know how much that all costs.
Topics: Pricing, Brief Overview, Xybix vs. Competitors
Introducing Xybix's New 10-Year Premier Plus Warranty
Posted by Ken Carson on May 3, 2021 2:36:54 PM
As an expression of confidence in the quality of our products, Xybix is upgrading our warranty to provide the best and most transparent protection in the industry. We now offer lifetime coverage on our manufacturing plus 10 years on everything else, all backed by our premier service. As always, our goal is to ensure that your mission-critical dispatch, command & control and healthcare workstations are at the ready at all times.
Topics: Features, Pricing, Brief Overview, Xybix vs. Competitors, Customer Service & Troubleshooting
Topics: Employee Health, Brief Overview, Xybix vs. Competitors
Oh midcentury modern, why do you have to look so cool and yet be so uncomfortable? The 1950s-era chic has been back for the last five years or so, and it’s starting to infiltrate offices. Our clients are starting to ask for lean, rectangular desks for reasons of both form and function. They believe the horizontal lines look more contemporary, and they think they can fit more desks in a room. What they’re not thinking about is comfort.
Topics: Design, Features, Xybix vs. Competitors
Xybix specializes in fitting the desk to the person and the tasks at hand, bringing an ergonomic focus that guarantees both efficiency and comfort. You can see this in action as Kenny walks you through the solutions we designed for key players at nearby Greiner Electric. Our designer worked with each employee on a sit-to-stand desk configuration tailored to his or her personal preferences and functional needs. Xybix was happy to provide everything from standard side returns, tables and cabinets to a fully custom desk.
Topics: Design, Features, Xybix vs. Competitors
Topics: Ergonomics, Healthcare, Pricing, Xybix vs. Competitors
A real Xybix client’s low-tech solution to achieving proper focal depth before Rollervision™
Years ago, Xybix owners Kenny and Barry Carson spotted a hot trend. More monitors. Bigger monitors. Curved monitors. But all that screen real estate does nothing if you can’t position the monitors within your line of sight.
Topics: Design, Features, Xybix vs. Competitors