Are you protected against static interference in your 911 dispatch center? Imagine being on a call giving life-saving instructions to a frantic mother administering CPR to her child who has stopped breathing. Now, imagine if a static charge from unprotected flooring caused an equipment malfunction, and the call center experienced a shutdown, losing computer and phone service. Although this scenario is over-exaggerated, if your dispatch center doesn’t have static-free flooring, you could find yourself in a similar situation.

What is the one thing that public safety employees always seem to disagree about in a communications center? Well, there may be more than a few different things on your radar, such as lighting or even a code 7 — can we all agree on a place to eat? 

However, working as a 911 Dispatcher in California, the biggest argument I hear again and again in my center is over the thermostat! Can we turn the heat up? Can we turn it down? There never seems to be a perfect setting to suit all workers.

I recently ran into a registered nurse who now works a desk job and sells services nationwide. When I was explaining to him that I worked for a company called Xybix Systems, Inc. that makes height adjustable ergonomic furniture, his eyes lit up and he said, “No way! I just built a homemade, height-adjustable desk myself and even added a treadmill! Here, I have a picture…” Needless to say what I saw, while impressive in a DIY kind of way, it was wrong on multiple levels. As an RN working the ER floor, he gained 60 pounds and struggled with eating right in a nonstop, emotionally taxing environment. He managed to lose the weight and keep it off and has certainly benefited from integrating consistent activity into his new workspace.

When Should I start looking for new 911 Dispatch Console Furniture?

This is a loaded and tricky question for most people! And, with the ever-changing world of dispatch furniture products, starting your search for new 911 dispatch console furniture can often lead to “a kid in the candy shop” mentality, which can lead to wishful thinking and ultimately, frustration about your current situation. This blog will walk you through the initial purchasing steps, typical time lines and processes before, during and after you start your search for new 911 dispatch console furniture.

Buying new dispatch furniture or radiology furniture can be stressful. After making the big decision on which furniture manufacturer will work best for you, it might feel like you are only halfway done. That's because you are. Hopefully, you have picked a company with a strong and experienced team which can help make the delivery and installation go seamlessly. There is probably a lot of pressure to get the new furniture delivered, installed and functioning without disruption or costly mistakes. This blog will walk you through some order completion details that can help ensure a smooth arrival and delivery of your new furniture.

Light Reflectance
Have you ever wondered why Radiologists work in dark rooms? Studies have shown that the ability to interpret diagnostic images correctly on medical imaging monitors begins to decline as the ambient light conditions go from dark to light. Another common problem is light reflectance which can cause glare on the imaging monitors, impacting the clarity of the images. Too much glare is a frequent complaint among workstation users. Glare can be disabling, reducing the contrast of images and interfering with the ability to read the images correctly. Glare can be caused by reflections from interior light sources, light from windows and even light colored objects within the reading room-- including the color of the furniture.

Purchasing chairs for a multiple user, 24/7 environment is always a difficult task. It seems that there are always compromises to be made in comfort, durability or functionality. Where do you start? How do you know if what your buying is actually a 24/7 chair? Finding the answers to your purchasing questions is not easy, but with a few simple steps, you can get the most out of your chair buying experience.

The biggest thing to remember when ordering chairs is to allow yourself enough time to make sure that you are making the right choice. Make sure that you have given yourself ample time to do all of your homework, research all of your options and demo any product you are considering.

By now, most of you have heard about the health risks of sitting for extended periods of time. A height adjustable workstation or desk will give you the most flexibility, because it allows you to move easily between sitting and standing. So, the next logical question you might ask is 'how do you know what height to adjust your desk to?' A standing desk won’t do a whole lot of good, if you’re hunched over the keyboard to type or craning your neck to read your email. When setting up a height adjustable workstation, there are two positions you want to consider; seated and standing. Both are specific to each individual who uses the workstation.

With so many cleaning products available for cleaning your dispatch workstation and consoles, a question we are commonly asked is "what cleaning product(s) will kill the most germs and help to prevent sickness in our 911 Comm Center?"

This can be a rather loaded question and can answer it in a few different ways. Assuming that most, if not all of you, want to clean your shared workstation to prevent against the common cold, flu, and various other bacteria and viruses that can make you sick. I’ll be discussing cleaners that are disinfectants/sanitizers. I find it best to mention the United States Environmental Protection Agency or EPA’s website as a good reference. Here you can find many products that have been evaluated for efficacy to make sure the public health label claims are accurate. (As with all cleaning products, be sure to read the label for proper usage and safety instructions.) I in no way promote these products and the purpose of this blog post was to explore what options are available for use in cleaning a your workstation and the pro’s and con’s of each.

As we know, a 911 dispatch center can have many distractions for dispatchers. Noise often carries and reflects throughout a room and is audible in even the furthest reaching corner of the room. It can start with a casual disruption like “hey, what are we getting for lunch?”, to a full blown “calm down sir, help is on the way!” Often times, dispatchers raise their voice so that they can be heard with clarity by the caller and sometimes side conversations tend carry when they are even whispered.