Kelley Smith

I began my relationship with Xybix as a client. I was the Project Manager for the purchase of Xybix workstations with my previous employer, Downey Fire Department in November of 1999. At this position, I managed multiple projects and supervised the Systems Maintenance of the Dispatch Center. I joined the Xybix team shortly after in May of 2000.

Recent Posts

Be Prepared: Seismic Anchoring of your Dispatch Workstations

Posted by Kelley Smith on Nov 21, 2014 11:52:49 AM

XybixSeismicAnchoringEarthquakes Facts:

  • Occur without warning
  • Can be deadly and extremely destructive
  • Can occur at any time
  • The major threats posed by earthquakes are bodily injuries and property damage, which can be considerable and even catastrophic.

Earthquakes, especially major ones, are dangerous, inevitable, and a fact of life in a number of states. Being prepared in a 911 dispatch center means the seismic anchoring of your workstations. Properly anchoring your workstations can help ensure that when the public calls your dispatch center, you'll be ready! 

Proper earthquake preparation of your Dispatch Center can:

  • Save lives
  • Reduce injuries
  • Reduce property damage
  • Avoid prolonged disruptions of functions
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Topics: Features, Dispatch, Pre-Planning

UPS Power: The Lifeline of 911 Dispatch Centers

Posted by Kelley Smith on May 8, 2014 9:23:17 AM


What is a UPS power source?

An uninterruptible power supply, uninterruptible power source, UPS or battery backup is an electrical unit that provides emergency power to a load when the building power fails. A UPS is very different from auxiliary power or an emergency generator in that it will provide near-instantaneous protection from building power interruptions by supplying power stored in batteries. The-battery runtime of most uninterruptible power sources is relatively short (only a few minutes) but sufficient to start a standby power source or properly shut down your protected equipment.

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Topics: Installation Information, Features, Pre-Planning

Advantages of Raised-Access Flooring in Your 911 Dispatch Center

Posted by Kelley Smith on Apr 2, 2014 12:03:00 PM

Photo courtesy of Robert Harker via WikipediaA raised-access computer floor provides an elevated structural floor above a solid substrate (often a concrete slab) to create a hideaway for data and electrical cabling. Raised floors are commonly used in areas like command centers, call centers and computer rooms and can be installed at varying heights — from 2 inches to over 4 feet — to accommodate specific cabling needs.

But, cable management isn’t the only benefit to installing raised-access floors. This system can also be utilized for proper workspace ventilation. Sub-floor air distribution has become a common way to cool a building, using the void below a raised-access floor as a plenum chamber — an enclosed space in which air flows —to distribute conditioned air.

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Topics: Installation Information, Features, Pre-Planning

Buying 24/7 intensive use chairs for the 911 Dispatch Center

Posted by Kelley Smith on Mar 6, 2014 3:03:00 PM

XybixChairsPurchasing chairs for a multiple user, 24/7 environment is always a difficult task. It seems that there are always compromises to be made in comfort, durability or functionality. Where do you start? How do you know if what your buying is actually a 24/7 chair? Finding the answers to your purchasing questions is not easy, but with a few simple steps, you can get the most out of your chair buying experience.

The biggest thing to remember when ordering chairs is to allow yourself enough time to make sure that you are making the right choice. Make sure that you have given yourself ample time to do all of your homework, research all of your options and demo any product you are considering.

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Topics: Features, Pricing, Dispatch, Brief Overview

Cat6 vs. Cat6a - Network Cabling for your New 911 Dispatch Center

Posted by Kelley Smith on Mar 3, 2014 3:58:00 PM

XybixCat6andCat6aCablingIf you are in the process of remodeling, renovating or just updating your 911 Dispatch Center, this article is for you. Customers often ask which type of cabling they should use for their dispatch center and as the National Installation Manager for Xybix Systems, Inc. I am well versed with this topic. Let's start with the basics: Cat6 and Cat6a are designed for ethernet /data and phone cabling. The differences don't become clear until you start looking at speed and distance of the two very different cables.

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Topics: Installation Information, Brief Overview

R-56 Workstation Grounding in the Dispatch Center - Does your 911 Comm Center have enough grounding?

Posted by Kelley Smith on Feb 14, 2014 2:52:00 PM

Have you ever heard noise in your headset while you are trying to talk on the phone or talk on the radio?

Have you ever touched a metal object and received a shock at your workstation? 

If you answered yes to these questions, you have a grounding issue in your dispatch center.

There are a number of acceptable methods to correctly bond and ground a building, electrical cabling and equipment. The most common misconception about grounding is that, what you currently have for grounding, is good enough. But, there is no such thing as too much grounding

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Topics: Features, Brief Overview