Cher Ice

Cher started with Xybix in 2013 as the Southeast Territory Manager. She is responsible for the entire sales cycle from lead generation through customer development. She manages Tennessee, North Carolina, South Carolina and Georgia. Utilizing her creativity to develop new sales strategies to penetrate markets is a challenge that she enjoys. Cultivating new relationships and nurturing existing relationships are the best part of my role at Xybix.

Recent Posts

Preventing Eyestrain in 24-7 Operations

Posted by Cher Ice on Oct 12, 2021 7:19:04 AM

7/11. The average American spends 7 hours and 11 minutes looking at a screen each day. I venture to say it’s even worse in 24/7 operations such as 911 dispatch, security/surveillance and emergency operations centers. Add to that the increases in smoke and pollution in the air, and our poor eyes are strained. Fortunately, inexpensive quick fixes are at the ready.

Read More

Topics: Employee Health, Ergonomics, Design, Brief Overview

Goldilocks and Buying 24/7 Chairs for Comm Centers

Posted by Cher Ice on Oct 15, 2018 4:05:51 PM

threes company television GIF

Working as a 911 dispatcher can be stressful. The long hours with little to no breaks can be a lot for the body to handle. One of the best assets to help fight fatigue, back pain and low productivity is heavy-duty, 24/7 seating.

Read More

Topics: Features, Pricing

The RFP Easy Buy Button for Dispatch Console Furniture

Posted by Cher Ice on Mar 28, 2018 12:35:00 PM

EasyButton.gifDoes the RFP process stress you out? Do you wish there was a faster way to the "easy" project highway? If you haven’t heard of HGACBuy, you may be missing out on a way to make your life much more simple.

Read More

Topics: Pricing, Dispatch

Top 3 Things Every 911 Professional Should Start Doing in 2018

Posted by Cher Ice on Jan 10, 2018 4:40:12 PM

NewYear!.gif5,4,3,2,1…. Happy New Year!

What an exciting time of year this is. A brand new year signifies 365 blank pages to fill with memories and growth. I don’t know about you, but the new year brings a new sense of hope for me. I want to grow and expand my horizons, and I also want to be better than I was the year before. I want to start this year off with a bang, go full speed ahead, and be ready to take on the world! As a professional in the 911 industry, you have very busy, stressful days and there’s no time like the present to make yourself a priority.

Read More

Topics: Employee Health, Features, Fun & Morale

Making Your Health a Priority as a 911 Dispatcher

Posted by Cher Ice on Jan 27, 2017 3:32:17 PM

You are basically a superhero. After all, as a 911 dispatcher, you save lives all day every day. Thanks to you and your ability to remain calm during the most trying times, lives are saved on a daily basis.

Read More

Topics: Employee Health, Fun & Morale

The 12 Days of Christmas - Brought to you by Xybix

Posted by Cher Ice on Dec 11, 2015 11:13:47 AM

CHRISTMAS.pngOn the first day of Christmas, my Xybix Sales Rep gave to me: a complimentary design consultationThat’s right, friends. If you are looking to upgrade your dispatch center, call your local sales rep, and they will come out to meet with you to collect all of the project details required to submit your project to design. There’s no project too difficult for our trained team to handle. We understand that each communication center is unique in its own way, and that’s why we customize our products to meet your needs.

Read More

Topics: Dispatch

Productivity and Stress: How you can take steps to reduce your stress

Posted by Cher Ice on Apr 22, 2015 1:40:00 PM

StressLet’s be honest, life is stressful. Falling behind on tasks adds to that stress. With work stress and personal stress, some days it just becomes too much to handle. Let’s take a look at how we can reduce stress by becoming more productive.

Being more productive is something we all can relate to. Who doesn’t want to accomplish more in a day? The one thing we all have in common is time: 24 hours in a day. How do we maximize those hours to get to a point of exceptional daily productivity — the kind that will make our colleagues jealous, our bosses proud and our friends secretly hate us?

Read More

Topics: Fun & Morale

Test Drive Your Next Dispatch Console

Posted by Cher Ice on Jan 7, 2015 3:50:56 PM

TEST_DRIVEWhen you are looking to purchase a new automobile do you run out and sign papers without seeing or driving the car? No way! You go to the dealership, take a look, and then take that puppy out for a spin. Am I right?

When you want to purchase a new house… Do you send over the offer letter to your agent without seeing the house? No way! Who would do that? You schedule a meeting with your agent to visit the house, take a peek, make sure everything is just right and then once you determine it’s a fit you sign the offer letter.

Ok, now that I have everyone thinking about new purchases, let’s focus on dispatch consoles for your dispatch center. 

Read More

Topics: Pricing, Dispatch

Flooring Solutions for a Static-Free Dispatch Center

Posted by Cher Ice on May 23, 2014 9:34:32 AM

ElectrostaticXybixAre you protected against static interference in your 911 dispatch center? Imagine being on a call giving life-saving instructions to a frantic mother administering CPR to her child who has stopped breathing. Now, imagine if a static charge from unprotected flooring caused an equipment malfunction, and the call center experienced a shutdown, losing computer and phone service. Although this scenario is over-exaggerated, if your dispatch center doesn’t have static-free flooring, you could find yourself in a similar situation.

Read More

Topics: Installation Information, Features, Dispatch

Eye Strain: A Common Problem for 24-7 Emergency Operations

Posted by Cher Ice on Apr 3, 2014 3:56:00 PM


NOTE: We highly recommend you check out a newer blog we wrote that covers a lot of the same topics: 


We live in a digital world. Televisions, computers, smartphones, tablets and e-readers have become a staple in our everyday lives. As we increasingly turn to digital devices in our personal and professional lives, the impact on our eyes is something that we shouldn’t ignore.

Excessive use of digital devices is a contributing factor to eye strain and distress. Digital eye strain is becoming a common issue in 24/7 facilities such as 911 dispatch, security/surveillance and emergency operations centers.

Read More

Topics: Employee Health, Features