Ever heard the term "wasted space"?
Typically you'd hear this term in reference to the usable vs unusable space around a dispatch console. Often this is term is intermingled with a console footprint. Which is how much space a console or workstation does or does not take up in a room. Why is this important?
Some console manufacturers claim to have eliminated wasted space with a linear design, when they have just moved it in different locations on the console. No matter what you will still have some wasted space in the design of the console and then in the design of the room.
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Topics:
Design,
Features,
Command Centers,
Pre-Planning,
Featuring a Video or Photo Gallery
Does a car come in only one color? No – so why should your dispatch furniture. Selecting colors and finishes for your new center can be difficult and overwhelming, especially since there are so many different selections. Here is a step-by-step guide to help you choose the right colors and textures for your next furniture project.
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Topics:
Installation Information,
Design,
Dispatch,
Command Centers,
Pre-Planning,
Brief Overview,
Architecture
In the world of dispatch furniture equipment, it’s no secret that in Communications Centers the monitors are getting larger and the CPUs are getting smaller. Now it seems like there are endless options for monitor sizes, and that means new ways to configure them as well. If you’re brainstorming new ways to improve or change your monitor setup, here are 3 trends that we’ve noticed in the field:
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Topics:
Design,
Accessories,
Features,
Dispatch,
Command Centers

Whether you are looking at upgrading your dispatch consoles, remodeling your existing space, or building a new 911 Comm Center, it is a huge undertaking, and can be a lengthy process with lots of pressure to do it right! What some folks don’t know is who can help you achieve this – a great design team.
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Topics:
Design,
Pricing,
Dispatch,
Pre-Planning,
Architecture,
Customer Service & Troubleshooting
Being a decision maker for a dispatch furniture project that ultimately will be a huge investment for your city, township or municipality, you'll probably feel the pressure to put those budget dollars to good use. As you begin the search for vendors, it is important to note what services the company offers at no charge or commitment to you, the customer.
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Topics:
Design,
Features,
Pricing,
Pre-Planning
Purchasing dispatch furniture is not an easy task, which is probably why it only happens every 10-15 years. There are a lot of steps and parties involved, from radio vendors to flooring teams, it’s not exactly like trip to IKEA!
When you’re about to request your purchase order, it’s tempting to let your foot off the gas pedal because it feels like you’ve done all the hard stuff. Many Comm Center Managers will agree, you’re only just getting your engines started.
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Topics:
Installation Information,
Design,
Features,
Pricing,
Pre-Planning,
Brief Overview
It's HALLOWEEN and probably one of my favorite holidays!! So, that got me thinking what would be spooky or maybe a bit scary for a 911 dispatch manager or supervision….? The type of scary I'm talking about is a huge decision, that will have an impact on the Comm Center, or a legacy that will be left and how this type of a decision would effect the Center for years to come (maybe even after you retire). That sounds pretty scary and intimidating to me. So what type of decision am I talking about? Just like the in those scary movies, (I only like them one time a year), the ever-elusive masked killer is running through the house with a butcher knife, it finally came to me… the decision to purchase Comm Center dispatch furniture…. dun…dun…dun!
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Topics:
Employee Health,
Design,
Pricing,
Command Centers,
Pre-Planning
If your control room is finally being renovated or you have a brand new control room on the horizon, there are a TON of items to get in order. It can be difficult knowing what to tackle first. The furniture of the control room is clearly a huge element of the project, but with all of the moving parts you need to address, when should you start planning for the furniture?
The answer is NOW!
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Topics:
Design,
Command Centers,
Pre-Planning
Let's face it...housing a computer or computers in a 24/7 communication center is a fickle beast! Oftentimes, you can feel forced into using unsightly, under-surface metal containers, which conduct and trap heat. And let’s just say, there is a reason why they are shoved under your feet at your workstation… Can you say “UGLY?!”
I’m here to tell you that there are other options to housing your computers, probably more than you know. A reputable custom furniture manufacturer of 24/7 furniture will listen to your ideas, concerns and spatial constraints and help you come up with a communication center design solution to best fit your needs and the needs of your people.
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Topics:
Design,
Features,
Dispatch,
Command Centers,
Pre-Planning

I talk with many public safety professionals at tradeshows, and after showing them how beautiful our new consoles are, they often joke that they don’t deserve nice stuff. I’m not sure why they’d think something like that. Do ugly consoles last longer than nice ones? Why do they feel they aren’t worth the quality option?
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Topics:
Employee Health,
Design