As you probably know, 911 dispatch operators spend hours behind their consoles or workstations. Choosing a custom-furniture manufacturer that provides a durable, long-lasting ergonomic solution should be a top priority. These manufacturers can provide unique solutions customized for your specific environment. Custom dispatch furniture not only will add value to your dispatch center, but it will also improve efficiency and reduce employee turnover. Here are just a few of the many benefits to working with a custom-furniture provider:

Did you know that people spend approximately 90% of their time indoors? Did you know the air inside your 911 Comm Center can be 2 to 5 times more polluted than the air outside? YIKES! Indoor air quality(IAQ) affects your health and that is why improving the air quality in your facility is so important.  

Let’s face it, when you sit at a desk all day, it is hard to stay healthy and active. In most office jobs, people are afforded the opportunity to get up for a multitude of reasons - to take a bathroom break, refresh coffee, chat with a coworker about the weekend, head to lunch, or to just simply to stretch their legs.

Unfortunately, in the world of 911 dispatch, security monitoring, utility monitoring or in any call center, employees are tied to their desks. Want to get up and walk around the office? What if an emergency call comes in? The truth is, in these 24/7 industries, it is just not that easy!

Light Reflectance
Have you ever wondered why Radiologists work in dark rooms? Studies have shown that the ability to interpret diagnostic images correctly on medical imaging monitors begins to decline as the ambient light conditions go from dark to light. Another common problem is light reflectance which can cause glare on the imaging monitors, impacting the clarity of the images. Too much glare is a frequent complaint among workstation users. Glare can be disabling, reducing the contrast of images and interfering with the ability to read the images correctly. Glare can be caused by reflections from interior light sources, light from windows and even light colored objects within the reading room-- including the color of the furniture.

Purchasing chairs for a multiple user, 24/7 environment is always a difficult task. It seems that there are always compromises to be made in comfort, durability or functionality. Where do you start? How do you know if what your buying is actually a 24/7 chair? Finding the answers to your purchasing questions is not easy, but with a few simple steps, you can get the most out of your chair buying experience.

The biggest thing to remember when ordering chairs is to allow yourself enough time to make sure that you are making the right choice. Make sure that you have given yourself ample time to do all of your homework, research all of your options and demo any product you are considering.

The type of workstation lighting you choose can have a dramatic impact on your work environment as well as the overall costs associated with maintaining your workstation into the future. There are a variety of lighting elements to consider when you are looking at updating or replacing your lighting. To begin, we need to briefly discuss the most widely used types of lighting available in today's market. 

If you are in the process of remodeling, renovating or just updating your 911 Dispatch Center, this article is for you. Customers often ask which type of cabling they should use for their dispatch center and as the National Installation Manager for Xybix Systems, Inc. I am well versed with this topic. Let's start with the basics: Cat6 and Cat6a are designed for ethernet /data and phone cabling. The differences don't become clear until you start looking at speed and distance of the two very different cables.

By now, most of you have heard about the health risks of sitting for extended periods of time. A height adjustable workstation or desk will give you the most flexibility, because it allows you to move easily between sitting and standing. So, the next logical question you might ask is 'how do you know what height to adjust your desk to?' A standing desk won’t do a whole lot of good, if you’re hunched over the keyboard to type or craning your neck to read your email. When setting up a height adjustable workstation, there are two positions you want to consider; seated and standing. Both are specific to each individual who uses the workstation.

No one likes it when you can hear “Susan” giggling into her phone in the corner. Especially when you are a 911 dispatcher on the phone and the person on the other end is in a potential life or death situation. Those giggles are the absolute last thing you need breaking your concentration and adding to an already stressful situation. When you are in a high stress job such as Dispatching, background noise and distractions are the last thing you want to hear. You need to stay focused and alert to the situation at hand.

Acoustical panel systems are one of the ways that you can keep the noises of a 911 Communications Center at bay. Standard "cubical" panels usually have a .55 NRC rating and the panels that offer a .75 NRC rating would be considered a "premium" acoustical solution. Now, you are probably scratching your head wondering what those numbers actually mean.

What is a VOC?

There is more than one definition of the term “VOC”. The first, less commonly known acronym is referred to as the “Voice Of the Customer” and the second, more familiar “Volatile Organic Compounds”, which refers to the toxic gases that we can encounter in some indoor office environments. The former is demanding action on the latter.

The Importance

The EPA has estimated that indoor air pollution kills 11,400 people each year. Estimates vary on the amount of sickness and lost productivity this creates, but it is almost certainly significant. As would be expected, every year, more attention is being placed on long term worker safety and indoor air quality. It is in everyone’s interest to be mindful of the choices we make as it may affect our health, welfare, and productivity.