While driving through the frigid, negative degree temperatures in Canada two weeks ago (and yes, I’m talking Fahrenheit!), the first thought that came to mind is, “How in the WORLD do these dispatchers regulate the temperatures in their centers with these out-of-this-world temperatures?” Then,
I thought of all of the southern parts of the US that get into triple digit heat during the summer months, wondered how they prevent having their center too cold.

With winter winding down, we tend to go through our closets and get rid of the clutter. What better place to start dusting than your own 911 backup center. You know, that room that hardly ever gets some love!

As much as technology has advanced, there is still a small chance of failure and the need to work out of your backup site. Alternatively, there could be inclement weather that might force you to go to a different location. Many PSAPs are revamping their backup center to mirror their primary location in the event of an emergency. Some are also utilizing the space as a training facility. Given the increased use, more Comm Centers are asking about solutions for their backup site. Here are a few recommendations to revamp your backup site and have it prepped for any emergency:

A question we often hear is, "do we have enough power for the new workstations?".  This question can actually be split into two categories:  Live cut over and new building.

New buildings are pretty easy as the architect and the electrical engineer should have already specified enough power after consulting with the radio vendor, phone, and used best practices.   

A Live Cut Over is usually pretty simple but some knowledge base of what works will make the installation of your new furniture workstations go better. Here is some simple electrical information that you'll find helpful.

If you are in the beginning of shopping for new dispatch console furniture in your 911 center a great first question is, how much do they cost?  After all, you will need to plan a budget about a year in advance and get the most accurate pricing. If you don't budget enough, you may not be able to get all of the features and options you want. If you ask for too much you may not get the project approved.   

The Latest Trends & Buying Information

Preparing to buy dispatch console furniture can be an extremely daunting project. These resources can help  you with current industry trends and will help you with what you need to know before you buy.

Important news! Have you heard?

Anthro is discontinuing the manufacture
and sale of its imaging and radiology products. After December 31st Ergotron Anthro will no longer accept orders for Carl's Tables and Steve's Station.

Here is the letter that you may have received. To view it in it's entirety, click here. 

If you're getting ready to purchase Dispatch Console Furniture, you will want to know that you are getting the best value or return on your investment (ROI). This is critical information for your your team and your taxpayers. Here is a quick guide on what to look for to make sure you are getting the most ROI for your dispatch consoles. 

You just received approval to purchase new monitors for your reading room. This is great news! Just when you think you’ve got the latest and greatest in technology, something even sharper, more innovative is released; it becomes increasingly more important to evaluate your equipment to ensure your older monitors aren’t negatively affecting patient outcomes or hindering doctors’ ability to formulate proper diagnoses.

Purchasing dispatch furniture is not an easy task, which is probably why it only happens every 10-15 years. There are a lot of steps and parties involved, from radio vendors to flooring teams, it’s not exactly like trip to IKEA! 

When you’re about to request your purchase order, it’s tempting to let your foot off the gas pedal because it feels like you’ve done all the hard stuff. Many Comm Center Managers will agree, you’re only just getting your engines started. 

Picture this, it's two days before the Holidays and your Mother-in-law, relative, someone you want to impress, calls to say you are on "Pie Duty" (and no store bought pie will do)! WHAT? You’ve NEVER baked anything in your life, let alone a holiday PIE! For the entire family! And of course, the Great American Bake Show doesn't have an apple pie episode you can YouTube. This is an emergency! What do you do?