The Latest Trends in Monitors for 911 Dispatch Communications Centers

Posted by Maria Teruel on Jun 13, 2019 4:58:44 PM

Latest Trends In Monitors for Comm CentersIn the world of dispatch furniture equipment, it’s no secret that in Communications Centers the monitors are getting larger and the CPUs are getting smaller. Now it seems like there are endless options for monitor sizes, and that means new ways to configure them as well. If you’re brainstorming new ways to improve or change your monitor setup, here are 3 trends that we’ve noticed in the field:

Read More

Topics: Design, Accessories, Features, Dispatch, Command Centers

Standing Desks Increase Efficiency & Focus in Casino Security Surveillance

Posted by Kristen Nielsen on Jun 6, 2019 1:42:20 PM

Casino Security SurveillanceCasino floors are like no other place on earth. The flashing lights and winning rings of slot machines. Cocktail servers
all around with smiling faces. The cheers of excitement as someone shouts “red!”
or “black!” Your casino has an energy that can’t be found anywhere else. Because
of all this constant action, you need exceptional security operations.

The recent advancements in technology are astonishing. Cameras can cover every inch of the floor and use facial recognition. Real time text alerts are used to notify staff instantly of a possible threat. It is no secret that constantly upgrading and investing in new technology is a key strategy to keeping your guests and casinos secure and safe.

But what investment is your casino missing?

Read More

Topics: Employee Health, Ergonomics, Utilities, Transportation, & Casinos, Command Centers

Stress and Burnout for 911 Dispatch: Tips to Stay Healthy

Posted by Susanne Lottie on Jun 5, 2019 10:40:17 AM

There is no doubt that the duties of beingOffice burnout
a 911 dispatcher in the United States are demanding and intense. There are over 240 million calls made to 911 each year, and each one of those callers needs the person on the other end of the line to be calm, collected, and efficient.

Read More

Topics: Employee Health, Features, Fun & Morale, Brief Overview

911 PSAP Design: 4 Considerations For Your Next Remodel

Posted by Megan Yartz on May 21, 2019 3:50:44 PM

Dispatch Console Design - PSAP - 911 Comm Center
Whether you are looking at upgrading your dispatch consoles, remodeling your existing space, or building a new 911 Comm Center, it is a huge undertaking, and can be a lengthy process with lots of pressure to do it right!  What some folks don’t know is who can help you achieve this – a great design team. 

Read More

Topics: Design, Pricing, Dispatch, Pre-Planning, Architecture, Customer Service & Troubleshooting

Eye Strain for Radiologists: Bias Lighting Could Be The Solution

Posted by Kristen Nielsen on May 16, 2019 11:55:29 AM

shifty eyes GIF by Gabo LaraHealthcare professionals are the ones everyone turns to for life’s ailments, but this doesn’t make them immune to their own health risks. 

With the advancements in technology and reading, radiologists have found themselves confined to long hours behind a desk and in front of computer screens. With this shift comes various visual and musculoskeletal problems that are related to excessive computer use.

Read More

Topics: Employee Health, Ergonomics, Features, Healthcare, Brief Overview

Solution to Disruptions & Interruptions: A Status Indicator Light for 911 Dispatch

Posted by Kathleen Utley on May 14, 2019 9:24:16 AM

phone call GIF
“I’m on the phone!”

Never has that phrase been more important than when you’re taking a 911 call where your every bit of attention needs to be to the caller on the other end of the phone. You’re responsible for asking questions, gathering information on the emergency as well as dispatching fire, police or an ambulance. Heck, that’s a lot of pressure! Not to mention, you’re also being recorded on the line.

Read More

Topics: Accessories, Features, Command Centers

Complete Your Control Room with Personal Storage Solutions

Posted by Kristen Nielsen on Apr 26, 2019 3:52:59 PM

organization GIF by Clear Eyes
It’s time to upgrade the consoles/desks in your command and control room. You’ve got the buy in from all the higher-ups and everyone understands the importance of ergonomic height-adjustable consoles. Now what?

Read More

Topics: Ergonomics, Features, Command Centers, Pre-Planning

3 Ways You Can Beat The Mid-Day Wall

Posted by Kristen Nielsen on Apr 12, 2019 11:17:00 AM

Regardless if you work a traditional 9-5 or a 12 hourHitting the MidDay Wall night shift, its likely you know what hitting the midday wall feels like! Your day probably starts off with a cup of coffee or energy drink, then you're  feeling pretty good, and ready to conquer the day. Next, is lunch, hopefully giving you a chance to step away or maybe you're forced to eat at your desk and as the day wears on, it happens… the wall! That drowsy feeling you get every afternoon with several hours left on the clock.

Read More

Topics: Employee Health, Features, Command Centers, Fun & Morale

The F*** Word You Should Be Using When Purchasing Dispatch Furniture

Posted by Halley Barba on Mar 28, 2019 3:48:24 PM

Purchasing Dispatch FurnitureBeing a decision maker for a dispatch furniture project that ultimately will be a huge investment for your city, township or municipality, you'll probably feel the pressure to put those budget dollars to good use. As you begin the search for vendors, it is important to note what services the company offers at no charge or commitment to you, the customer.

Read More

Topics: Design, Features, Pricing, Pre-Planning

Making Dispatch Furniture Bids & RFP's Work For Your 911 Comm Center

Posted by Ken Carson on Mar 20, 2019 4:50:45 PM

RFPs for 911 dispatchWhen it is time to purchase your new furniture for your 911 center, often a City or County has a purchasing department with rules to determine if such a purchase needs to go out to bid or can be bought directly. So, what exactly is a "bid"?   

The word "bid" seems to be used as a generic term for a competitive purchasing process.  We hear the word "bid" used in Request for Proposal or RFP or an Invitation to Bid IFB. These are two very different ways to create a competitive purchasing process.   

Read More

Topics: Pricing