When you're shopping for a new dispatch or command center console, you want to get something that will hold up to the abuse of a 911 dispatch center. Let’s face it; 24/7 use is tough on any equipment. The actual furniture itself takes even more abuse with the constant physical contact.
How Important Is the Lift Capacity of a Dispatch or Command Center Console? (NEW VIDEO)
Posted by Ken Carson on Jun 4, 2020 9:36:32 AM
Topics: Ergonomics, Accessories, Features, Dispatch, Xybix vs. Competitors, Featuring a Video or Photo Gallery
Mission-Critical Operations Require Change in the Post-Pandemic World: My Top 7 Predictions
Posted by Ken Carson on Apr 17, 2020 9:43:20 AM
There’s been plenty of talk about what the world will look like post-pandemic. This includes non-essential folks returning to work—and a new reality for mission-critical operations who never stopped working. I see several specific and tangible solutions, some involving cloud technologies, that will likely serve mission-critical infrastructure in the immediate future and beyond.
Here are my top seven predictions, working from the small-scale ideas to the large.
Topics: Employee Health, Design, Healthcare, Cleaning & Sanitation, Dispatch, Command Centers
Seamless Installation of Your Workstations: The Live Cutover
Posted by Robin Bond on Mar 19, 2020 3:27:09 PM
Having a solid, cross-functional installation plan for your new workstations is critical for continuation of your mission-critical operations.
Congratulations, you have successfully procured state-of-the-art workstations for your command center or PSAP. While your colleagues in Facilities and Purchasing may start to breathe a sigh of relief, the most critical piece is still ahead: planning and completing installation of your new furniture. Installation of your center's complex communications set-up will take a village, so here’s how “plan your work and work your (cutover) plan” in five steps.
Topics: Installation Information, Healthcare, Dispatch, Command Centers, Pre-Planning, Brief Overview
Use the right cleaning products and techniques to protect your workstations and consoles from germs that cause COVID-19.
Our family at Xybix Systems, Inc. values the health and safety of our loyal customers. We are working diligently to answer accurately and thoroughly your many questions about COVID-19 as it relates to your Xybix products.
Topics: Employee Health, Healthcare, Cleaning & Sanitation, Dispatch, Command Centers, Customer Service & Troubleshooting
Should I Choose 3D Laminate or Traditional HPL for My Workstation?
Posted by Robin Bond on Mar 12, 2020 3:24:21 PM
Buying a new workstation for your mission-critical operations center can feel more complicated than buying a new car. With so many features and options available, each with its claims as the “best choice,” it’s easy to get “analysis paralysis.”
Should you choose straight desks or curved? Monitor arms or arrays? And what about the surface materials for your console desktop? Which material is going to provide the most durable, comfortable and attractive desktop?
Topics: Features, Healthcare, Cleaning & Sanitation, Dispatch, Command Centers, Xybix vs. Competitors
How much does a dispatch console or dispatch workstation cost?
Posted by Ken Carson on Mar 6, 2020 2:30:05 PM
3 Big Cost Questions, Answered
There’s been much written about dispatch furniture: why you need it, the health benefits and more. But let’s get down to the nitty-gritty. If you’re just starting out as a purchaser of PSAP furniture, your first question is going to be, how much does it cost?
Read on for answers to this and other FAQs regarding dispatch furniture pricing.
FALL 2020 Update: Watch this short video to learn more
Topics: Features, Pricing, Detailed Overview, Dispatch, Xybix vs. Competitors, Featuring a Video or Photo Gallery
10 Tips to Prevent the Spread of Flu and Coronavirus at Work
Posted by Robin Bond on Feb 17, 2020 6:28:21 AM
Each flu season, we share tips with our customers on how to keep their workstations clean. Shared workspaces—common in settings like control and command centers, dispatch and healthcare—are especially vulnerable; with frequent shift changes, operators are likely to be occupying the same workstations as their colleagues. While Coronavirus and the flu—both making headlines as the number of cases rise—are not the same virus, the preventive measures are largely the same.
Topics: Employee Health, Healthcare, Detailed Overview, Cleaning & Sanitation, Dispatch, Command Centers, Fun & Morale
Wait! Don't Waste Those EOY Fiscal Funds - 5 Ways to Update Your PSAP
Posted by Halley Barba on Sep 18, 2019 10:30:05 AM

HAPPY NEW YEAR!!! Okay, it’s a little premature for that… but, with the end of the fiscal year coming for many states, you might be one of those lucky agencies that has some extra cash laying around. How can you spend that money wisely and show a return on investment for your people and your agency? We'll tell you how; updates, accessories and face-lifts for your consoles and PSAP.
Topics: Employee Health, Accessories, Features, Pricing, Dispatch, Command Centers, Pre-Planning
Dispatch Furniture Color and Finish Selections: You Have Choices
Posted by Amanda Schwartz on Sep 3, 2019 12:01:53 PM
Does a car come in only one color? No – so why should your dispatch furniture. Selecting colors and finishes for your new center can be difficult and overwhelming, especially since there are so many different selections. Here is a step-by-step guide to help you choose the right colors and textures for your next furniture project.
Topics: Installation Information, Design, Dispatch, Command Centers, Pre-Planning, Brief Overview, Architecture
APCO 2019 - Tips, Tricks and Survival Hacks By A Conference Veteran
Posted by Kathleen Utley on Jul 31, 2019 10:45:55 AM
It’s that time again, APCO 2019 - THE conference for public safety communications professionals! If you’re like most, you’ve probably planned out quite a bit of your trip to Baltimore. If it’s your first time, it has been a while or you’ve been before here are a few tips, tricks and survival hacks to making it a successful conference.
Topics: Dispatch, Fun & Morale, Pre-Planning, Brief Overview, Xybix vs. Competitors


