HAPPY NEW YEAR!!! Okay, it’s a little premature for that… but, with the end of the fiscal year coming for many states, you might be one of those lucky agencies that has some extra cash laying around. How can you spend that money wisely and show a return on investment for your people and your agency? We'll tell you how; updates, accessories and face-lifts for your consoles and PSAP.
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Topics: Employee Health, Accessories, Features, Pricing, Dispatch, Command Centers, Pre-Planning
Does a car come in only one color? No – so why should your dispatch furniture. Selecting colors and finishes for your new center can be difficult and overwhelming, especially since there are so many different selections. Here is a step-by-step guide to help you choose the right colors and textures for your next furniture project.
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Topics: Installation Information, Design, Dispatch, Command Centers, Pre-Planning, Brief Overview, Architecture
It’s that time again, APCO 2019 - THE conference for public safety communications professionals! If you’re like most, you’ve probably planned out quite a bit of your trip to Baltimore. If it’s your first time, it has been a while or you’ve been before here are a few tips, tricks and survival hacks to making it a successful conference.
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Topics: Dispatch, Fun & Morale, Pre-Planning, Brief Overview, Xybix vs. Competitors
Xybix’s Eagle Line dispatch consoles have been taking over comm centers and PSAPs for over a year now, but why are these consoles here to stay? Let me help you experience the Eagle Difference.
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Topics: Employee Health, Warranty, Accessories, Features, Dispatch, Command Centers, Xybix vs. Competitors
In the world of dispatch furniture equipment, it’s no secret that in Communications Centers the monitors are getting larger and the CPUs are getting smaller. Now it seems like there are endless options for monitor sizes, and that means new ways to configure them as well. If you’re brainstorming new ways to improve or change your monitor setup, here are 3 trends that we’ve noticed in the field:
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Topics: Design, Accessories, Features, Dispatch, Command Centers
Whether you are looking at upgrading your dispatch consoles, remodeling your existing space, or building a new 911 Comm Center, it is a huge undertaking, and can be a lengthy process with lots of pressure to do it right! What some folks don’t know is who can help you achieve this – a great design team.
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Topics: Design, Pricing, Dispatch, Pre-Planning, Architecture, Customer Service & Troubleshooting
While driving through the frigid, negative degree temperatures in Canada two weeks ago (and yes, I’m talking Fahrenheit!), the first thought that came to mind is, “How in the WORLD do these dispatchers regulate the temperatures in their centers with these out-of-this-world temperatures?” Then,
I thought of all of the southern parts of the US that get into triple digit heat during the summer months, wondered how they prevent having their center too cold.
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Topics: Employee Health, Features, Dispatch, Command Centers
With winter winding down, we tend to go through our closets and get rid of the clutter. What better place to start dusting than your own 911 backup center. You know, that room that hardly ever gets some love!
As much as technology has advanced, there is still a small chance of failure and the need to work out of your backup site. Alternatively, there could be inclement weather that might force you to go to a different location. Many PSAPs are revamping their backup center to mirror their primary location in the event of an emergency. Some are also utilizing the space as a training facility. Given the increased use, more Comm Centers are asking about solutions for their backup site. Here are a few recommendations to revamp your backup site and have it prepped for any emergency:
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Topics: Dispatch, Command Centers, Pre-Planning
If you are in the beginning of shopping for new dispatch console furniture in your 911 center a great first question is, how much do they cost? After all, you will need to plan a budget about a year in advance and get the most accurate pricing. If you don't budget enough, you may not be able to get all of the features and options you want. If you ask for too much you may not get the project approved.
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The Latest Trends & Buying Information
Preparing to buy dispatch console furniture can be an extremely daunting project. These resources can help you with current industry trends and will help you with what you need to know before you buy.
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Topics: Warranty, Features, Pricing, Dispatch, Command Centers, Pre-Planning, Customer Service & Troubleshooting
