Out in the field, in extreme temperatures, at risk every day, you dream of a cushy desk job. But you’ve seen Office Space, right? Are you just trading in your toolbelt for a TPS report?
It doesn’t have to be that way. When you make the transition from the field to a utility control center or dispatch center, your office and desk can be just as comfortable as your coveralls, turnout gear or climbing gear. Read on for 6 tips from people who’ve successfully made the switch!
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Topics:
Employee Health,
Ergonomics,
Features,
Healthcare,
Pricing,
Dispatch,
Utilities, Transportation, & Casinos,
Fun & Morale
It’s all in how you see the column. Some see a column in the middle of the room—that pesky support column holding up the building—as a showstopper. Professional interior designers see it as an interesting challenge to solve.
“As designers, we care about our clients and want to see them succeed,” says Emily Houston, NCIDQ, a Xybix interior designer. “This includes devising creative solutions to barriers like columns as we work to make the best use of space for the organization.”
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Topics:
Installation Information,
Design,
Pricing,
Dispatch,
Brief Overview,
Architecture

Monitor arms may seem like a good idea at first, but generally they require the user(s) to make a viewing adjustment for each individual monitor. This is a significant problem that compromises the potential for proper ergonomic benefits.
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Topics:
Ergonomics,
Features,
Detailed Overview,
Dispatch,
Featuring a Video or Photo Gallery
When you're shopping for a new dispatch or command center console, you want to get something that will hold up to the abuse of a 911 dispatch center. Let’s face it; 24/7 use is tough on any equipment. The actual furniture itself takes even more abuse with the constant physical contact.
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Topics:
Ergonomics,
Accessories,
Features,
Dispatch,
Xybix vs. Competitors,
Featuring a Video or Photo Gallery
There’s been plenty of talk about what the world will look like post-pandemic. This includes non-essential folks returning to work—and a new reality for mission-critical operations who never stopped working. I see several specific and tangible solutions, some involving cloud technologies, that will likely serve mission-critical infrastructure in the immediate future and beyond.
Here are my top seven predictions, working from the small-scale ideas to the large.
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Topics:
Employee Health,
Design,
Healthcare,
Cleaning & Sanitation,
Dispatch,
Command Centers
Having a solid, cross-functional installation plan for your new workstations is critical for continuation of your mission-critical operations.
Congratulations, you have successfully procured state-of-the-art workstations for your command center or PSAP. While your colleagues in Facilities and Purchasing may start to breathe a sigh of relief, the most critical piece is still ahead: planning and completing installation of your new furniture. Installation of your center's complex communications set-up will take a village, so here’s how “plan your work and work your (cutover) plan” in five steps.
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Topics:
Installation Information,
Healthcare,
Dispatch,
Command Centers,
Pre-Planning,
Brief Overview
Use the right cleaning products and techniques to protect your workstations and consoles from germs that cause COVID-19.
Our family at Xybix Systems, Inc. values the health and safety of our loyal customers. We are working diligently to answer accurately and thoroughly your many questions about COVID-19 as it relates to your Xybix products.
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Topics:
Employee Health,
Healthcare,
Cleaning & Sanitation,
Dispatch,
Command Centers,
Customer Service & Troubleshooting
Buying a new workstation for your mission-critical operations center can feel more complicated than buying a new car. With so many features and options available, each with its claims as the “best choice,” it’s easy to get “analysis paralysis.”
Should you choose straight desks or curved? Monitor arms or arrays? And what about the surface materials for your console desktop? Which material is going to provide the most durable, comfortable and attractive desktop?
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Topics:
Features,
Healthcare,
Cleaning & Sanitation,
Dispatch,
Command Centers,
Xybix vs. Competitors
3 Big Cost Questions, Answered
There’s been much written about dispatch furniture: why you need it, the health benefits and more. But let’s get down to the nitty-gritty. If you’re just starting out as a purchaser of PSAP furniture, your first question is going to be, how much does it cost?
Read on for answers to this and other FAQs regarding dispatch furniture pricing.
FALL 2020 Update: Watch this short video to learn more
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Topics:
Features,
Pricing,
Detailed Overview,
Dispatch,
Xybix vs. Competitors,
Featuring a Video or Photo Gallery
Each flu season, we share tips with our customers on how to keep their workstations clean. Shared workspaces—common in settings like control and command centers, dispatch and healthcare—are especially vulnerable; with frequent shift changes, operators are likely to be occupying the same workstations as their colleagues. While Coronavirus and the flu—both making headlines as the number of cases rise—are not the same virus, the preventive measures are largely the same.
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Topics:
Employee Health,
Healthcare,
Detailed Overview,
Cleaning & Sanitation,
Dispatch,
Command Centers,
Fun & Morale