Wait! Don't Waste Those EOY Fiscal Funds - 5 Ways to Update Your PSAP

Posted by Halley Barba on Sep 18, 2019 10:30:05 AM

happy new ... fiscal year?
HAPPY NEW YEAR!!!
Okay, it’s a little premature for that… but, with the end of the fiscal year coming for many states, you might be one of those lucky agencies that has some extra cash laying around. How can you spend that money wisely and show a return on investment for your people and your agency? We'll tell you how; updates, accessories and face-lifts for your consoles and PSAP. 

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Topics: Dispatch Consoles, Features, Storage, Communications Center, Cost, Climate Control

Facts about "Wasted Space" in a 911 Dispatch Center

Posted by Ken Carson on Sep 12, 2019 2:09:25 PM

 
Ever heard the term "wasted space"? Typically you'd hear this term in reference to the usable vs unusable space around a dispatch console. Often this is term is intermingled with a console footprint. Which is how much space a console or workstation does or does not take up in a room. Why is this important?   

Some console manufacturers claim to have eliminated wasted space with a linear design, when they have just moved it in different locations on the console.  No matter what you will still have some wasted space in the design of the console and then in the design of the room.   

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Topics: Design, Square Footage, Workstation Planning, space planning, Storage, Communications Center, Resources

Dispatch Furniture Color and Finish Selections: You Have Choices

Posted by Amanda Schwartz on Sep 3, 2019 12:01:53 PM
Xybix Design and Color Selection

Does a car come in only one color? No – so why should your dispatch furniture. Selecting colors and finishes for your new center can be difficult and overwhelming, especially since there are so many different selections. Here is a step-by-step guide to help you choose the right colors and textures for your next furniture project.

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Topics: Design, Dispatch Consoles, Workstation Planning, Communications Center

Xybix's Eagle Dispatch Consoles Are Here to Stay: Here's Why.

Posted by Halley Barba on Jul 12, 2019 9:53:01 AM

Xybix Eagle Dispatch Consoles
Xybix’s Eagle Line dispatch consoles have been taking over comm centers and PSAPs for over a year now, but why are these consoles here to stay? Let me help you experience the Eagle Difference.

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Topics: Health, Accessories, Features, Communications Center, Climate Control

The Latest Trends in Monitors for 911 Dispatch Communications Centers

Posted by Maria Teruel on Jun 13, 2019 4:58:44 PM

Latest Trends In Monitors for Comm CentersIn the world of dispatch furniture equipment, it’s no secret that in Communications Centers the monitors are getting larger and the CPUs are getting smaller. Now it seems like there are endless options for monitor sizes, and that means new ways to configure them as well. If you’re brainstorming new ways to improve or change your monitor setup, here are 3 trends that we’ve noticed in the field:

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Topics: Monitors, Computers, Communications Center

911 PSAP Design: 4 Considerations For Your Next Remodel

Posted by Megan Yartz on May 21, 2019 3:50:44 PM

Dispatch Console Design - PSAP - 911 Comm Center
Whether you are looking at upgrading your dispatch consoles, remodeling your existing space, or building a new 911 Comm Center, it is a huge undertaking, and can be a lengthy process with lots of pressure to do it right!  What some folks don’t know is who can help you achieve this – a great design team. 

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Topics: Design, Value, Customer Service, space planning, room layout, Communications Center

Solution to Disruptions & Interruptions: A Status Indicator Light for 911 Dispatch

Posted by Kathleen Utley on May 14, 2019 9:24:16 AM

phone call GIF
“I’m on the phone!”

Never has that phrase been more important than when you’re taking a 911 call where your every bit of attention needs to be to the caller on the other end of the phone. You’re responsible for asking questions, gathering information on the emergency as well as dispatching fire, police or an ambulance. Heck, that’s a lot of pressure! Not to mention, you’re also being recorded on the line.

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Topics: Lighting, Accessories, Features, Communications Center, Climate Control

How to Avoid the Polar Vortex of Temperature in Your Comm Center

Posted by Megan Yartz on Feb 28, 2019 10:38:38 AM

Climate Control XybixWhile driving through the frigid, negative degree temperatures in Canada two weeks ago (and yes, I’m talking Fahrenheit!), the first thought that came to mind is, “How in the WORLD do these dispatchers regulate the temperatures in their centers with these out-of-this-world temperatures?” Then,
I thought of all of the southern parts of the US that get into triple digit heat during the summer months, wondered how they prevent having their center too cold.

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Topics: Dispatch Consoles, Morale, Communications Center, Climate Control

Back It Up - Console Furniture Ideas For Your PSAP Backup Center

Posted by Maria Teruel on Feb 22, 2019 3:38:49 PM

 

Backing Up Your PSAP Console Furniture IdeasWith winter winding down, we tend to go through our closets and get rid of the clutter. What better place to start dusting than your own 911 backup center. You know, that room that hardly ever gets some love!

As much as technology has advanced, there is still a small chance of failure and the need to work out of your backup site. Alternatively, there could be inclement weather that might force you to go to a different location. Many PSAPs are revamping their backup center to mirror their primary location in the event of an emergency. Some are also utilizing the space as a training facility. Given the increased use, more Comm Centers are asking about solutions for their backup site. Here are a few recommendations to revamp your backup site and have it prepped for any emergency:

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Topics: PSAP Workstation Furniture, Dispatch Consoles, Workstation Planning, Communications Center

The Best Dispatch Console Furniture Resources of 2018 and Beyond

Posted by Kathleen Utley on Jan 15, 2019 11:36:47 AM

The Best Dispatch Console Furniture Resources of 2018 and BeyondThe Latest Trends & Buying Information

Preparing to buy dispatch console furniture can be an extremely daunting project. These resources can help  you with current industry trends and will help you with what you need to know before you buy.

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Topics: Buying, Purchasing, Price, Pre-Installation, Dispatch Consoles, Warranty, Value, Workstation Planning, Customer Service, Due Diligence, Durability, Communications Center, Resources