How does one write a clear, effective RFP (request for proposal) for new dispatch furniture? This is a daunting task for many comm center managers — and one they usually only need to tackle once or twice during their careers. How do you know what to say? How can you be fair to the vendors, while getting what you really want? How do you avoid low-price bidders? And most importantly, how do you keep it honest?

These are great questions, all of which I hear from time-to-time when talking to comm center supervisors and managers. Everyone wants to get it right, but it’s often unfamiliar territory with a lot at stake.

Never fear! We’ll walk you through the RFP process so you can get started on your search for a dispatch furniture company that best fits your needs.

Here’s what you need to know:

Ralph Waldo Emerson once said that if you build a better mousetrap, the world will beat a path to your door. When it comes to business and innovation, the “better mousetrap” can be a metaphor for any number of things. Quality, price, features, service, and delivery, among others, can all factor into a decision of what to buy, when to buy, or whether to buy at all. To sum it up, for consumers in the 911 industry, purchasing decisions really come down to one thing: value.

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If you’re planning to invest in new furniture for your dispatch, communications or radiology center, there’s one major attribute that you might be looking for above any others: reliability. But how will you know if a furniture manufacturer offers products that are safe and long lasting? One simple way is by seeking out the BIFMA stamp of approval.

Here is a quick overview of this important standard and why it matters.

The Xybix Team

 

So you’re planning a new dispatch center! Where should you start? One of the first questions an architect or contractor may ask is how much square footage you’ll require for the space. This is a tricky question, and one that carries serious financial consequences. On one hand, you don’t want so much space that sections of the room are left empty. On the other, you don’t want to squeeze workstations into an area that is too small either. Take advantage of this pre-planning stage to build the perfect fit — with a space for your current staff (plus room to grow) that will meet the functional requirements of an up-to-date dispatch center. But how much square footage is that, exactly? That question may leave you scratching your head.

One of the most confusing aspects of the custom workplace furniture industry is explaining, clarifying and differentiating between technical/systems furniture and run-of-the-mill office furniture. In truth, they only have one thing in common: providing a place to hold the tools necessary to perform one’s work duties and get the job done. Other than that, they couldn’t be more different. Read on for three traits that distinguish technical furniture from your everyday office furniture.

Before taking the plunge and starting a large construction or remodel project in your dispatch center or office space, there are two very important questions that you need to address: How can you tell if a furniture company is financially stable? And how do you know what their “warranty” is worth? There’s one simple answer: through bid, performance and payment bonds.

When Should I start looking for new 911 Dispatch Console Furniture?

This is a loaded and tricky question for most people! And, with the ever-changing world of dispatch furniture products, starting your search for new 911 dispatch console furniture can often lead to “a kid in the candy shop” mentality, which can lead to wishful thinking and ultimately, frustration about your current situation. This blog will walk you through the initial purchasing steps, typical time lines and processes before, during and after you start your search for new 911 dispatch console furniture.

Buying new dispatch furniture or radiology furniture can be stressful. After making the big decision on which furniture manufacturer will work best for you, it might feel like you are only halfway done. That's because you are. Hopefully, you have picked a company with a strong and experienced team which can help make the delivery and installation go seamlessly. There is probably a lot of pressure to get the new furniture delivered, installed and functioning without disruption or costly mistakes. This blog will walk you through some order completion details that can help ensure a smooth arrival and delivery of your new furniture.

One of the most important investments a casino owner can make is in the security of the establishment. With this in mind, many casino managers have installed high-tech surveillance systems, such as HD cameras and around-the-clock video monitoring, all of which provides exceptional oversight and security. But the casino industry’s next big surveillance investment should be a little closer to solid ground. We’re talking about height-adjustable furniture consoles for security operators, which can be incredibly beneficial for both the operations team and the management.

Height-adjustable furniture is commonly used in government agencies such as 911 dispatch and utilities departments. While you may think that 911 dispatchers have little in common with casino security, they actually share one major job function: long hours at a desk, scrutinizing multiple computer screens.