Cable management (or the lack thereof) is a HOT topic for public safety professionals, especially 911 dispatchers.
“Ugh, our cables just hang down.”
“ We end up unplugging things, and we can’t use our height-adjustable tables.”
These are sentiments I’ve heard time and time again. Poorly managed cables can be a recipe for disaster, even for the cleanest of Comm Centers. This can lead to stress in an already stressful environment. In recent years, several dispatch console manufacturers have made improvements to their cable management. While this is a step in the right direction, you’re probably wondering what you can do NOW instead of having to resort to purchasing new furniture.


Don’t pretend like you don’t remember the song! 
Technology is pushing the 911 industry forward. Technological advancement is an important element of helping emergency responders and dispatchers be efficient at their jobs, and because of this, it is always a challenge to keep up with new emerging technologies. Of course the private sector gets the latest in new developments first, and then they work their way into public safety market. What similarly seems to happen is that the digital side of the product pushes the envelope, and afterwards, the hardware side is left to catch up.
If you have ever bought a new house, you know that the house comes basically as a shell. Without knowing it, this probably means that you'll be getting carpet in your kitchen and laminate flooring throughout. As for the carpet, you'll get the choice a hideous shade of gray or an even worse shade of what they call "beige" and a lackluster carpet pad that might as well be non-existent. Anything that would be included and installed as “standard” is often the cheapest of the cheap. You'll have to expand your budget or subtract some common features if you’re even going to start thinking about doing things like changing the paint color or adding hardwood floors. All the sudden that dream home you'd visioned is looking a bit more cloudy.
This time of year, many organizations are planning to remodel, upgrade or
As Chief, Supervisor or Head Operator of a Command Center, you want your people to bring their "A Game" everyday. So, what can you do on a daily basis to make a difference for your people and improve their performance? The April edition of SUCCESS magazine, in an article titled, “The ROI of Compassion,” leadership guru John C. Maxwell sums it up:
There are four types of lighting in a 911 dispatch center. There isn’t a right or wrong way to go about it, and each center utilizes a different approach when it comes to illumination. Similarly, each shift will use lighting differently based on the preferences of dispatchers and the time of day. Heck, even each dispatcher will have a different opinion on which lighting option is best for them. 
