Early on the morning of June 12, 2016, a terrorist entered the gay nightclub PULSE in Orlando, FL and unleashed unimaginable hate on the lives of 49 innocent victims. He wounded 53 others and changed the lives of every person, family and the nation with this unmitigated reign of terror. The PULSE nightclub attack is now the worst mass shooting in United States history.

There are about a half dozen imaging furniture manufacturers that have been in the business over the last couple of decades, so selecting the right manufacturer should be an easy decision. The truth is that it is if you do your homework and don’t just pick one that promises the world or advertises in every possible venue.

Ask the Obvious Questions

To help you find the right manufacturer for your imaging furniture needs, here are a dozen questions you need to answer that will address the obvious:

• Does the provider offer true dual-surface desks with both surfaces being capable of moving from 22” to 50”?
• Is the focal depth of the monitors adjustable up to 10”, and can you move all of the monitors together?

Xybix recently released its new TSeries dispatch consoles and made some improvements to its workstations, but the one improvement that really grabbed my attention was the anti-hindered, extended wide open leg room. By now, most dispatchers have heard, “leg room is important” or “you’re going to want room to stretch out”. Whatever the case may be, we get it, with many 911 dispatch shifts of 10-12 hours, you’re going to need to stretch out!

The recent growth at Xybix has caused us to expand our design team, and we just recruited and hired another interior designer, which is much different than my pursuit of a sales professional!

In May of 2014, we purchased our Dispatch treadmill and stationary bike through Xybix, the provider of our workstation furniture (though I don't believe you need to have Xybix furniture to make the Lifespan Fitness equipment functional). We bought the TR5000DT (lowest maintenance, longest life). I don't know if the bike has a model number.

“What is the lifetime of the product?” That is a question we get usually during the bid process. The answer is simple.  It is an arbitrary number of years the salesperson will tell you depending on how much they want to win the job. 

Really?  Yes, it is that simple.  Any salesperson can throw out a high number like they’re at an auction.  Some may say their design will hold up for 20 years while others will say they’re good for 100 years. They are safe doing this because, more than likely, the salesperson will move on to another job in the next few years, and in a few more years, you can almost bet that the staff at the center will have enough turnover they forget this claim entirely.

We are living in a fast-paced world these days where we are all in a hurry to get multiple tasks done, and if you’re like the rest of us, the thought of having to jump through hoops and over hurdles to cross items off of your to-do list makes you want to cringe. Trust me, I get it!

At Xybix, we understand the importance of making things as fast and efficient as possible for all of our clients. We use two new forms to help us gather all the pertinent dispatch furniture project info and details.

It's no secret that dispatching is a stressful job. I can just imagine the stress felt in heat of the call, the moment of panic, and the adrenaline rush. Stress alone can be the culprit for causing headaches, but what if there are other factors contributing to your pain that you haven't considered? And no, I'm not talking about that annoying coworker or the funky smells coming from the shared refrigerator. Here are three ways that you can be misusing your height adjustable desk that could be adding to headaches:

You’re about to launch a project to upgrade your center that includes a dispatch furniture purchase. When you meet with your committee or supervisor, what is the most common thing you’ll hear?  “For the amount of money we’re spending, we need furniture that will LAST.”

I read on a 911 blog how a dispatcher felt that it was a great benefit that a company made their products in the USA. This got me thinking; does it really matter? I don't hear that as a major part of the decision-making process for most centers, so it got me wondering about a couple of things.