With each new bundle of research released about ergonomics at the workplace, we all get a little closer to the ideal physical and mental experience. The tasks of work might not change—let’s face it, the 911 calls keep coming in and you aren’t going anywhere—but NOW your work no longer has to feel so much like…work.
Topics: Employee Health, Dispatch
Working as a public safety personnel is stressful due to the nature of the job. When the stress interferes with your health, daily performance, or your ability to manage and delegate tasks, then it is time to take action. Be introspective when dealing with stress. Stress management is the hallmark of a competent and reliable worker. Incorporating these four health tips can help reduce stress and boost your morale, allowing you to prosper as a public safety professional.
Topics: Employee Health, Dispatch
Testing Treadmills and Bikes in a 24/7 Environment
Posted by Barry Carson on Dec 18, 2013 10:14:00 AM
It's time to get healthy at work!
Almost a year ago, the Xybix team was strategizing about the future of work in a 24/7 environment. We have been talking with people from Call Takers up to Communication Directors to learn what they would change in their furniture to help them be more comfortable and productive. When reviewing the data, we found a new issue that had become a "hot topic" - meeting departmental health goals.
Topics: Employee Health, Dispatch
What to expect from your treadmill desk: Q and A
Imagine you’ve taken the plunge. You’ve set up your dispatch center staff with treadmill or bike desks. They’ve all kicked the tires, so to speak, and texted the obligatory photos of their new equipment to family and friends. Everyone is genuinely excited.
But what’s the experience really going to be like?
Topics: Employee Health, Dispatch
Treadmill and Bike Desks: Maintaining Focus and Increasing Productivity
Posted by Kathleen Utley on Dec 10, 2013 4:20:00 PM

The most obvious impact of a treadmill or bike desk is on the worker: increased caloric burn, energy, and mitigation of the worst effects of sitting still all day long. (See Xybix's previous blog post).
But let’s get down to brass tacks:
What about a 911 dispatch operation itself?
Topics: Employee Health, Ergonomics, Dispatch
No More Germs in the Dispatch Center Please: Making the Case for Antimicrobial Work Surfaces
Posted by Kathleen Utley on Dec 2, 2013 3:54:00 PM
How would you like to share in a piece of that flu your co-worker had last week? It sounds disgusting, but did you know that bacteria such as staph, or MRSA can survive on fabrics and surfaces for days and often even weeks? That's right, weeks! According to the Centers for Disease Control, the build-up of such bacteria on work surfaces leads to things such as illness and allergic reactions that can be difficult to treat. Furthermore, bacteria if left unchecked can cause some other pretty serious problems in the workplace including odors, stains, and degradation of work surfaces. Below are some key reasons why choosing antimicrobial work surfaces makes good business sense.
Topics: Employee Health, Cleaning & Sanitation, Dispatch
Getting Creative About Ergnomics in the 911 Comm Center
Posted by Kathleen Utley on Nov 27, 2013 10:01:00 AM
When you think of the brand name "Coca Cola" chances are ergonomics isn't the first thing that comes to mind! You are more likely to think of popping a can of soda on a hot summer's day then the commitment the company has to healthy habits in its workforce. In reality, Coca Cola has been leading the way in ergonomics, with a corporate ergonomist on staff responsible for promoting healthy habits company wide, ergonomics is top-of-mind for the company.
Topics: Employee Health, Ergonomics, Dispatch
The job of a 911 dispatcher challenges a person’s mental and emotional abilities. It is also a job that requires a person to remain sitting in a chair during most of their shift. This type of job provides only limited opportunities to stand up and move around. Because of this limitation, proper ergonomics for 911 dispatchers is essential. Improper ergonomics can lead to both short and long term physical issues.
Topics: Ergonomics, Dispatch, Command Centers, Brief Overview
911 Dispatch Center "Conveniences?" Can You Give Them What They Want?
Posted by Kathleen Utley on Nov 13, 2013 4:41:00 PM
"Oh, PLEASE...Oh, Please..."
Making 911 comm center dispatchers comfortable, happy and reducing stress is a top priority for any dispatch supervisor or manager. So what about the other "conveniences" dispatch employees often want to see incorporated into their center and dare I say "beg" for?
Topics: Ergonomics, Accessories, Dispatch
Being smart about PACS workstation design: why your back (and your accountant) will thank you
Posted by Kathleen Utley on Nov 1, 2013 12:12:00 PM
The human body, despite what video-gaming teenagers might say, wasn’t built for sitting idly for hours on end. But radiology work often demands it, and this means that ergonomics are as important as ever.
Topics: Ergonomics, Healthcare, Dispatch