Keeping your computers cool is an important concern to address in your dispatch center as a hot, running computer will show you the blue screen of death if it gets too warm. While this is a built-in fail-safe for the CPU itself, this is not what a dispatcher wants, especially in the middle of an important call. Computers that run on higher temperatures also tend to have shorter life spans which can lead to spending budget money sooner than you would like.

As a Communications Supervisor, I often wonder how we can better protect ourselves from the germs, common cold and flu type symptoms, we all bring into the comm center on a daily basis. In my own center and in many of the centers I visit, I notice air purifiers, hand wipes and hand sanitizers sitting throughout the workplace.

At Xybix headquarters, our team of engineers are continually improving upon our product with new ideas and options. End users are some of the most important people to use our product. If it weren’t for you, we might not understand the importance of individual heat and air control at a workstation, or even the need for individual lighting.

Over the years, our engineering department has listened to you, your ideas and your concerns. They have taken this feedback and come up with some great ideas to enhance your comfort at your workstation in a communication center. Antimicrobial worksurfaces and bias lighting are just a couple of items that Xybix has introduced over the past two years. This year, we are introducing acrylic shrouds. Now you’re asking, what are acrylic shrouds?

When you start thinking about your 911 Comm Center and those little things you'd really like, you might start to come up with a wish list. Let's face it, everyone has a wish list! The focus is usually on the basics: height adjustable workstations, monitor mounting, cable management, and CPU storage. You've been good all year, right? So ask yourself - what about those little extras on your wish list? What do you really 'want for Christmas?'

"Oh, PLEASE...Oh, Please..."

Making 911 comm center dispatchers comfortable, happy and reducing stress is a top priority for any dispatch supervisor or manager. So what about the other "conveniences" dispatch employees often want to see incorporated into their center and dare I say "beg" for?