Xybix's Blog

Thanksgiving as a 911 Dispatcher: Ways You Can Celebrate Too

Posted by Kathleen Utley on Nov 20, 2017 9:55:17 AM

Celebrate Thanksgiving 911 DispatchSome of the best people I’ve ever worked with are those in the 911/Public Safety Industry. And while most of us are at home in our stretchy Thanksgiving pants enjoying the company of family and loved ones, someone needs to be someone on the other line of a 911 call in case of emergency. So, here is a shout out to all of you 911 Dispatchers &  Turkey foregoer’s. I've put together a list of how you might be able to have a bit of a good ol’ Thanksgiving celebration even while you are at work.

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Topics: Human Interest, Morale

Dust in the Wind: Dust in your 911 Comm Center?

Posted by Ken Carson on Nov 16, 2017 3:56:38 PM

DustintheWind.gifGrowing up in the ‘70s, “Dust in the Wind” by Kansas became one of my favorite songs of all time. Now that I have a house and teenagers, I don’t like actual dust at all. It seems to come from everywhere, and I know this is even more true in your 911 Comm Center. With 24/7 staffing and the constant action in the room, there is a ton of dust. So, how do you get rid of it?

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Topics: Health, Cleaning, Flooring

911 Dispatchers & Post-Traumatic Stress Disorder

Posted by Amanda Schwartz on Nov 13, 2017 9:35:36 AM

StressPTSD.gifBefore diving too deep into this subject, let’s start with the basics. What is post-traumatic stress disorder (PTSD)? How can it affect you?

PTSD is a mental health problem that some people develop after experiencing or witnessing a life-threatening event. A person may develop this disorder in response to extreme trauma that he/she has experienced, witnessed, or learned about, especially trauma that is life-threatening or causes bodily harm. A person may feel horror, fear, or helplessness because of this trauma.

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Topics: Health, Human Interest

4 Ways to Boost Morale & Refresh Your Comm Center for the Holidays

Posted by Maria Teruel on Nov 6, 2017 8:59:24 AM

holidays.gifThe end of the year means budget submittals are upon us! Oh, and the HOLIDAYS...yes, I said it! Maybe you don't need new dispatch consoles, but you want to revamp your Comm Center and give it a refresh. Adding some small things to your center is a great way to boost morale.  So, with the upcoming holidays and unavoidable chaos here are 4 ways you can spruce up your center without breaking the bank:

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Topics: Treadmill and Bike Desks, Lighting, Dispatch Consoles, Morale

Smells In the 911 Dispatch Center: It's Pumpkin Spice Season Y'all

Posted by Ken Carson on Oct 20, 2017 3:17:44 PM

giphy-downsized (9).gifThe famous pumpkin spice flavor has made its way onto the store shelves, announcing that fall is officially here. Many people are absolutely obsessed with pumpkin spice, so this is a special time for many fall-loving folks. As a child from the ‘70s, it was Count Chocula gracing my supermarket aisles that got me excited. To this day, I still love Count Chocula.  

Speaking of pumpkin spice, recently, I read about how an entire high school was evacuated due to a plug-in pumpkin spice air freshener. I’m not sure how bad it actually smelled, but the story made me think about the many scents that lurk around a 911 dispatch center. When you work in close proximity with others for long periods of time, you’re bound to run into some strange ones.

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Topics: Human Interest

Warranty & Customer Service: What to Consider Before Purchasing Dispatch Furniture

Posted by Ellie Bittourna on Oct 11, 2017 4:15:29 PM

Consideration.gifThere is quite a bit of consideration involved in finding the right dispatch furniture for your center or PSAP. Most buyers base their decisions on what will bring the most long-term wellness, what will bring the most monetary value, and what will look the best. Finding a company that will provide you with comfortable, beautiful, and durable dispatch furniture is key, and having the upfront process go smoothly is the icing on the cake. Other important things to think about are how you are covered after the purchase and how easy it is to find solutions to any issues that arise going forward.

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Topics: Dispatch Consoles, Warranty, Customer Service

Xybix's Love for Canada: The Focus on Dispatch Consoles

Posted by Ken Carson on Oct 5, 2017 10:12:47 AM

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Xybix has now expanded our presence in Canada and we are pretty darn excited about it! We have grown a name for ourselves in Manitoba and Ontario over the last few years and we felt it was time to introduce our company to the other Providences. With a dedicated sales, service, installation and support team we are ready to provide the same amazing product and services to all our partners in Canada. To learn a bit more about who we are as a company and what we plan to offer Canada the best in dispatch consoles, read on below:

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Topics: Dispatch Consoles

3 Quick Cable Management Hacks You Can Implement Now

Posted by Kathleen Utley on Sep 27, 2017 11:45:56 AM

CableManagementAnger.gif

Cable management (or the lack thereof) is a HOT topic for public safety professionals, especially 911 dispatchers.

“Ugh, our cables just hang down.”

“ We end up unplugging things, and we can’t use our height-adjustable tables.”

These are sentiments I’ve heard time and time again. Poorly managed cables can be a recipe for disaster, even for the cleanest of Comm Centers. This can lead to stress in an already stressful environment. In recent years, several dispatch console manufacturers have made improvements to their cable management. While this is a step in the right direction, you’re probably wondering what you can do NOW instead of having to resort to purchasing new furniture.

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Topics: Cabling, Cleaning

5 Instant Stress Relief Ideas for 911 Dispatchers

Posted by Chelsea Kimbrough on Sep 21, 2017 8:44:46 AM

stress.gifPublic safety professionals work in very unique settings, and they experience an intense job flow that most working people are not used to. 911 Dispatchers are always ready and on high-alert for that next phone call. Unlike a typical office job, a 911 Dispatcher cannot always leave their desk to take a walk outside, go down to the lobby for coffee, or check out of work an hour early.

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Topics: Health, Human Interest

Energy and Survival Tips for Night Shift Dispatchers

Posted by Amanda Schwartz on Sep 15, 2017 3:28:39 PM

giphy-downsized.gifFirst and foremost, for anyone out there working the night shift, I want to extend a huge THANK YOU for staying awake and keeping us safe. Whether you are a dispatcher, supervisor, firefighter, police officer, nurse, etc., we all know how difficult of an adjustment working odd hours is to overcome. If you find yourself losing focus, counting down the minutes until you can go home, and/or becoming delirious, you may need to adjust your approach. Sleep, nutrition, and planning are essential for keeping your mind and body alert and focused for the workplace. Here are some energy and survival tips for those of you working the night shift:

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Topics: Health, QUICK TIPS

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