TOC and NOC centers are among the many names for a operations command center which manages information from outside of the room. As new technology comes into this industry and new room design ideas are created, your command center design will change. For 2020, how can your room layout/design be more responsive and adapt to the fast pace technology and communications changes that are headed your way?
Whether you are looking at upgrading your dispatch consoles, remodeling your existing space, or building a new 911 Comm Center, it is a huge undertaking, and can be a lengthy process with lots of pressure to do it right! What some folks don’t know is who can help you achieve this – a great design team.
It's HALLOWEEN and probably one of my favorite holidays!! So, that got me thinking what would be spooky or maybe a bit scary for a 911 dispatch manager or supervision….? The type of scary I'm talking about is a huge decision, that will have an impact on the Comm Center, or a legacy that will be left and how this type of a decision would effect the Center for years to come (maybe even after you retire). That sounds pretty scary and intimidating to me. So what type of decision am I talking about? Just like the in those scary movies, (I only like them one time a year), the ever-elusive masked killer is running through the house with a butcher knife, it finally came to me… the decision to purchase Comm Center dispatch furniture…. dun…dun…dun!
If your control room is finally being renovated or you have a brand new control room on the horizon, there are a TON of items to get in order. It can be difficult knowing what to tackle first. The furniture of the control room is clearly a huge element of the project, but with all of the moving parts you need to address, when should you start planning for the furniture?
The answer is NOW!
Let's face it...housing a computer or computers in a 24/7 communication center is a fickle beast! Oftentimes, you can feel forced into using unsightly, under-surface metal containers, which conduct and trap heat. And let’s just say, there is a reason why they are shoved under your feet at your workstation… Can you say “UGLY?!”
I’m here to tell you that there are other options to housing your computers, probably more than you know. A reputable custom furniture manufacturer of 24/7 furniture will listen to your ideas, concerns and spatial constraints and help you come up with a communication center design solution to best fit your needs and the needs of your people.
Are you planning for a new dispatch center or is it time for a renovation? That’s fantastic! Do you have an architect? That’s also fantastic! Do you have a team of people with conflicting input and opinions? That’s not so fantastic. The good news is that I’m here to arm you with information that will get everyone on the same page and impress the pants off of your architect!
You’re right in the middle of shopping for new dispatch furniture, and you realize that you don’t know what to do about all the ancillary storage and furniture in the room. You can’t just keep the old steel HON file cabinets when they are ugly and do not match anything. So how do you complete your room after shopping for dispatch furniture?
Let's be honest, if you are in the Command and Control industry, you pride yourself in organization, optimization, effectiveness and efficiencies. Like the grease to the wheel, you like organization and to keep things working at their best. The placement of command center workstations in a control room should be just as important for the optimal performance of your operators. Having miss-used space or disorganization can cause the efficiency and effectiveness of the team to dwindle.