Backup 911 call centers used to be bare bones—just enough to get the dispatchers up and running at a moment’s notice. These days, PSAPs are starting to build more robust backup centers, likely due to the increasing frequency of extreme weather events. Whatever the cause of this trend, creating a space with a similar setup helps PSAPs remain mission ready and maintain response times, no matter where they are located.

Monitors and computers are critical to the work of radiologists, which means that imaging desks need to carefully handle that equipment. This includes providing easy access for IT, so they can quickly swap out a computer or monitor as needed. 

Innovations Improving Jobs in Dispatch, Healthcare & Surveillance

Updated: February 12, 2025

A core value at Xybix is innovation, and boy have we been busy this year. Our owners, salespeople, designers, and engineers are constantly talking to people in the industries we serve to learn about challenges, trends, and current and future needs. (That’s why we hit all the premier trade shows.) Then we go back to our manufacturing facility, brainstorm, experiment, and come up with myriad ways to surprise you, delight you, and serve your needs.

Brown County 911 Shares the Difference a Desk Makes

Updated: February 12, 2025

Xybix recently helped Brown County Public Safety Communications team replace its decades-old furniture with modern ergonomic consoles sporting innovative features such as app-controlled personalized lighting and climate controls along with under-desk exercise equipment.

At Xybix, we’re happy to share with you all the cool features of our ergonomic sit-to-stand dispatch consoles. Our consoles are packed with tried-and-true basics plus innovative new options designed specifically for the long hours and stressful shifts that dispatchers typically experience. But we know it’s better for you to hear it straight from other dispatchers, so we talked to a few employees at Aurora 911 after a significant remodel that included new Xybix consoles, a new layout from a Xybix designer, and new paint and carpeting.

(NOTE: This article was originally written for 911training.net)

We all understand that 9-1-1 dispatch centers serve as the vital bridge connecting individuals in distress with the timely aid of first responders. However, the often-overlooked factor of the culture within these centers can profoundly influence the morale and job satisfaction of staff, ultimately impacting the ability to provide effective emergency services.

Computer monitors cause all kinds of headaches. Finance may not like the price, IT may hate the installation process, visitors may trip over all the cords, and, most importantly, monitors may literally give computer users headaches. And that is too bad because dispatchers rely on computer monitors—lots of computer monitors—to help people. Aside from the misery for the person with the headache, consider this statistic: Migraines alone cost $11 billion in medical spending and another $11 billion in lost productivity. That’s per year.

Internet search engines—and people, for that matter—love lists. Top 5 Happy Hours! Top 10 Places to Live! So, I wanted to write Top 5 Dispatch Center Layouts! Then, I quickly self-corrected because the only Top Layout is the one that works for the unique needs of your center and helps you serve your community.

First, as an owner of Xybix, let me say that I never want anything to go wrong on your Xybix workstation. I know that mission-critical jobs in dispatch, radiology, healthcare, security, transportation and utilities expect all their equipment to just work. That’s why we have numerous targeted quality checks throughout our manufacturing processes and offer the best warranty in the business.

My friend Alex invented a new sport: Extreme Standing. When she got a sit-to-stand desk from our MojoDesk division last year, she loved it immediately. As a CFO, Alex had no problem crunching numbers on a laptop, whether she was at home on a sofa, sitting in a coffeeshop or standing at her desk. She especially loved standing. But then the back pain set in…