KISS - Simple Electrical Tips for Powering New 911 Workstations

Posted by Ken Carson on Feb 14, 2019, 3:54:09 PM

Valentines Day Love GIF by Evan M CohenA question we often hear is, "do we have enough power for the new workstations?".  This question can actually be split into two categories:  Live cut over and new building.

New buildings are pretty easy as the architect and the electrical engineer should have already specified enough power after consulting with the radio vendor, phone, and used best practices.   

A Live Cut Over is usually pretty simple but some knowledge base of what works will make the installation of your new furniture workstations go better. Here is some simple electrical information that you'll find helpful.

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Topics: Features

Budgeting & Costs Associated with Console Furniture - Make Sure You Don't Get Fed To The Sharks!

Posted by Ken Carson on Feb 1, 2019, 4:57:23 PM

hustling shark tank GIFIf you are in the beginning of shopping for new dispatch console furniture in your 911 center a great first question is, how much do they cost?  After all, you will need to plan a budget about a year in advance and get the most accurate pricing. If you don't budget enough, you may not be able to get all of the features and options you want. If you ask for too much you may not get the project approved.   

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Topics: Warranty, Features, Pricing, Dispatch

The Best Dispatch Console Furniture Resources of 2018 and Beyond

Posted by Kathleen Utley on Jan 15, 2019, 11:36:47 AM

The Best Dispatch Console Furniture Resources of 2018 and BeyondThe Latest Trends & Buying Information

Preparing to buy dispatch console furniture can be an extremely daunting project. These resources can help  you with current industry trends and will help you with what you need to know before you buy.

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Topics: Warranty, Features, Pricing, Dispatch, Command Centers, Pre-Planning, Customer Service & Troubleshooting

Shocking News for Anthro Ergotron Carl's Table and Steve's Station Users!

Posted by Mike Graham on Jan 4, 2019, 5:05:40 PM

Shocking - Anthro Ergotron discontinue imaging and radiology productsImportant news! Have you heard?

Anthro is discontinuing the manufacture
and sale of its imaging and radiology products.
 After December 31st Ergotron Anthro will no longer accept orders for Carl's Tables and Steve's Station.

Here is the letter that you may have received. To view it in it's entirety, click here

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Topics: Warranty, Healthcare, Dispatch

The Best Long-Term ROI for your Dispatch Furniture Consoles

Posted by Ken Carson on Jan 4, 2019, 4:13:11 PM

Good Investment - Dispatch FurnitureIf you're getting ready to purchase Dispatch Console Furniture, you will want to know that you are getting the best value or return on your investment (ROI). This is critical information for your your team and your taxpayers. Here is a quick guide on what to look for to make sure you are getting the most ROI for your dispatch consoles. 

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Topics: Warranty, Features, Pricing, Pre-Planning, Brief Overview

What You Should Know BEFORE You Purchase New Barco Monitors for Your Imaging Desk

Posted by Megan Yartz on Dec 14, 2018, 2:46:08 PM

WAIT - What you need to know before you buy BARCO MonitorsYou just received approval to purchase new monitors for your reading room. This is great news! Just when you think you’ve got the latest and greatest in technology, something even sharper, more innovative is released; it becomes increasingly more important to evaluate your equipment to ensure your older monitors aren’t negatively affecting patient outcomes or hindering doctors’ ability to formulate proper diagnoses.

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Topics: Features, Healthcare, Pricing, Dispatch

Prepare For Your Next Dispatch Furniture Update: Make It a Success

Posted by Maria Teruel on Dec 11, 2018, 9:46:21 AM

Are You Ready for Your Next Dispatch Furniture Update?

Purchasing dispatch furniture is not an easy task, which is probably why it only happens every 10-15 years. There are a lot of steps and parties involved, from radio vendors to flooring teams, it’s not exactly like trip to IKEA! 

When you’re about to request your purchase order, it’s tempting to let your foot off the gas pedal because it feels like you’ve done all the hard stuff. Many Comm Center Managers will agree, you’re only just getting your engines started. 

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Topics: Installation Information, Design, Features, Pricing, Pre-Planning, Brief Overview

No, not a 911 Emergency! HELP I Have a Pie Emergency!

Posted by Susanne Lottie on Nov 19, 2018, 3:17:07 PM

PiePicture this, it's two days before the Holidays and your Mother-in-law, relative, someone you want to impress, calls to say you are on "Pie Duty" (and no store bought pie will do)! WHAT? You’ve NEVER baked anything in your life, let alone a holiday PIE! For the entire family! And of course, the Great American Bake Show doesn't have an apple pie episode you can YouTube. This is an emergency! What do you do?

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Topics: Fun & Morale

RSNA 2018: Will You Be Looking At Imaging Desks?

Posted by Mike Graham on Nov 14, 2018, 2:22:18 PM

Looking at Imaging Furniture?Will you be looking at imaging desks at RSNAIf the answer to that question is yes, I recommend looking at all the major manufacturers, asking some appropriate questions and looking for some key differentiating features.

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Topics: Ergonomics, Healthcare, Dispatch

Your Timeline Infographic to Purchasing Dispatch Furniture

Posted by Doug Herman on Nov 7, 2018, 3:46:43 PM

Dispatch Furniture InfographicPeople often come to us when they aren’t sure how long it will take to get new dispatch furniture. Having a timeline and knowing approximate dates can help make the process smooth from beginning to end. Having a timeline can also help to eliminate the guessing game of when to start looking for furniture and/or when to start asking your county for money or possibly preparing your agency’s budget for the next fiscal year.

Another great way a timeline can eliminate the stresses of getting new dispatch furniture is to help you work backwards. Let’s say your project HAS to be completed by a certain date.  With a timeline in place, you can let your purchasing department know that if they drag their feet on things like a PO, then it's possible the whole project could be delayed. Or maybe you are planning to go “live” in your new building on a specific date, this would mean that you'd need to have a signed PO by a minimum 10 weeks prior to "go live" date.

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Topics: Pricing, Dispatch, Command Centers, Pre-Planning, Brief Overview