Xybix recently released its new TSeries dispatch consoles and made some improvements to its workstations, but the one improvement that really grabbed my attention was the anti-hindered, extended wide open leg room. By now, most dispatchers have heard, “leg room is important” or “you’re going to want room to stretch out”. Whatever the case may be, we get it, with many 911 dispatch shifts of 10-12 hours, you’re going to need to stretch out!

“What is the lifetime of the product?” That is a question we get usually during the bid process. The answer is simple.  It is an arbitrary number of years the salesperson will tell you depending on how much they want to win the job. 

Really?  Yes, it is that simple.  Any salesperson can throw out a high number like they’re at an auction.  Some may say their design will hold up for 20 years while others will say they’re good for 100 years. They are safe doing this because, more than likely, the salesperson will move on to another job in the next few years, and in a few more years, you can almost bet that the staff at the center will have enough turnover they forget this claim entirely.

I read on a 911 blog how a dispatcher felt that it was a great benefit that a company made their products in the USA. This got me thinking; does it really matter? I don't hear that as a major part of the decision-making process for most centers, so it got me wondering about a couple of things.  

According to Dr. James Levine, a leading endocrinologist at Mayo Clinic  and researcher on the health hazards of sitting, sitting for long periods of time is no good. Just take a look at the information below:

Your eyes are precious and extremely valuable, so it makes sense to take safety precautions when you engage in activities that could potentially damage them. For example, when you play racket ball, use a weed wacker, or operate a grinder, you most likely use eye protection.

That being said, what do you do to protect your eyes in the reading room? I know that there isn’t any flying debris or any balls that could assault or damage your eyes in the confines of your dark reading room. However, at the end of the day, are your eyes tired and watering, and/or do you have a headache?  

If your answer is yes, please read on.  

WARNING: This is a baby-free article. ☺

Buying new dispatch furniture for your communications center can be a daunting task. It comes with a lot of recommendations, shared experiences and horror stories, and it's kind of like a blind date. You've heard from your friend at Comm Center A that Vendor X is a great catch! They’re attractive, timely, well-behaved, plus they come with great references; everything fits! However, when you get down to the nitty gritty, everything falls apart and nothing works out like you thought it would. As a recipient of several, horrible, no good, very bad dates, it really makes you question what you ever did to your friend at Comm Center A. I mean, this is what they REALLY think of you? But I digress…

I wrote a previous blog about the weight capacity of your dispatch consoles where I discussed that you don't need to be able to lift the weight of a car for your console to work. 

This blog will review what lift columns don't like and how with a little care you can keep them running longer and have less problems.

So you have a "Meet and Measure" scheduled with a local dispatch furniture territory rep. You figure- hey, they'll come out, measure a couple walls, badabing badaboom! Not quite. Imagine your Comm Center has been selected for the HGTV show where they come and remodel your house or kitchen. You know, where a designer comes and talks to you about how you want things to look and function, then they team up with the architects to make your dream come true.

When choosing an imaging desk in the modern day era of 2016, it is important to keep in mind the evolution of equipment you'll need on your desk. You want your imaging desk to evolve as your needs change and your equipment advances. After all, it is 2016 and those monitors aren't the same as they used to be!

On the first day of Christmas, my Xybix Sales Rep gave to me: a complimentary design consultation! That’s right, friends. If you are looking to upgrade your dispatch center, call your local sales rep, and they will come out to meet with you to collect all of the project details required to submit your project to design. There’s no project too difficult for our trained team to handle. We understand that each communication center is unique in its own way, and that’s why we customize our products to meet your needs.