Xybix's Blog

One of the Spookiest Decisions for a 911 Dispatch Manager - New Comm Center Furniture!

Posted by Kathleen Utley on Oct 31, 2018 1:02:35 PM

hocus pocus halloween GIFIt's HALLOWEEN and probably one of my favorite holidays!! So, that got me thinking what would be spooky or maybe a bit scary for a 911 dispatch manager or supervision….? The type of scary I'm talking about is a huge decision, that will have an impact on the Comm Center, or a legacy that will be left and how this type of a decision would effect the Center for years to come (maybe even after you retire). That sounds pretty scary and intimidating to me. So what type of decision am I talking about? Just like the in those scary movies, (I only like them one time a year), the ever-elusive masked killer is running through the house with a butcher knife, it finally came to me… the decision to purchase Comm Center dispatch furniture…. dun…dun…dun!

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Topics: Communications Center, Purchasing, room layout, Morale, Workstation Planning, Buying

Goldilocks and Buying 24/7 Chairs for Comm Centers

Posted by Cher Ice on Oct 15, 2018 4:05:51 PM

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Working as a 911 dispatcher can be stressful. The long hours with little to no breaks can be a lot for the body to handle. One of the best assets to help fight fatigue, back pain and low productivity is heavy-duty, 24/7 seating.

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Topics: Chairs, Buying

4 Questions to ask a Dispatch Console Furniture Vendor at APCO

Posted by Ellie Bittourna on Jul 25, 2018 4:20:31 PM

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APCO 2018 is right around the corner and you may or may not have started thinking about what you want to get out of the long week spent in Las Vegas - besides hitting up the casinos, eating delicious food, and enjoying the nightlife! The conference offers a stacked agenda, which ranges from wellness programs, professional development sessions, networking events, comm center tours and an exhibit hall full of vendors that offer services catered to the Public Safety industry.

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Topics: Due Diligence, APCO, Customer Service, Warranty, Dispatch Consoles, Buying

A 911 Dispatchers Survival Guide to APCO 2018: Tips and Scheduling

Posted by Kathleen Utley on Jul 17, 2018 4:31:45 PM

Tips from an expert

  • 2018 APCOIt’s going to be a long day. No matter how you dice it. The days you are in Vegas are going to be looooong. Be prepared. Bring some waters and some snacks. No one likes a hangry person. Not to mention, usually the nearest place for food is a good ½ mile away.

  • The expo hall is big! And it's going to be far away from your hotel room, even if you are staying at the host hotel, so bring comfy shoes, bring a couple pairs. Swap out your shoes. If you ever see me coming or going from a APCO, NENA or Navigator, I usually have on sneakers or flip-flops, that way I can easily change into my work shoes when I arrive. (If you’re from somewhere where there is snow, this is a common practice as an elementary aged child. You’d wear your snow boots to school and change into your sneakers for the day and then back into your boots for recess and going home. Same concept here.)
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Topics: APCO, Dispatch Consoles, Buying, QUICK TIPS

Dispatch Furniture Proposals: How Soon is Too Soon?

Posted by Maria Teruel on May 11, 2018 8:51:37 AM

giphy-downsized22When is the right time to start thinking about getting dispatch furniture proposals? The short and simple answer to this question is, that it all depends. Every state (really every Comm center) has a unique purchasing system that usually drives the speed at which you can get new dispatch consoles. Workstations are typically replaced once every 10–15 years. If you are in charge of getting the new workstations, it might be the first and last time you buy furniture with your agency. If you’re not sure where to start, don’t worry; most people aren’t too experienced at buying dispatch furniture.

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Topics: Workstation Planning, Dispatch Consoles, Pre-Installation, Purchasing, Buying, QUICK TIPS

How Long Does It Take to Get New Dispatch Consoles?

Posted by A Previous Xybix Employee on Apr 6, 2018 12:09:31 PM

How long does it take to get new dispatch consoles?The idea of getting a new communications center, getting upgrades at your current center, or remodeling can be exciting, but there is also a lot to take into consideration. Typically, a comm center remodel involves several components, such as installing new flooring, painting the walls, implementing new CAD systems, finding new monitors, and of course, getting new dispatch consoles.

8 Steps to Getting New Dispatch Consoles

As you can see, there are quite a few moving parts involved in revamping a comm center. During this process, it’s natural to want to plan around a time frame estimate. A question we are frequently asked is "how long does it take to get new dispatch consoles"? To help  answer this, I’ll map out the typical timeline we use at Xybix, starting from the beginning.

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Topics: Workstation Planning, Dispatch Consoles, Design, Buying, Purchasing, PSAP Workstation Furniture

Customizing Your Cabinetry for 911 Comm Centers & Office Spaces:

Posted by Ellie Bittourna on Dec 15, 2017 3:45:32 PM

Custom Storage Unit 1.jpgYou've received the "go-ahead" to start planning a project to get new workstations in your 911 Comm Center. You begin by researching possible console suppliers, or you might already have a vendor in mind. After you’ve done your research on the consoles themselves, you begin to weigh your options, but...have you thought of everything? One thing to consider that is sometimes overlooked is the addition of custom cabinetry and office solutions. If you are able to customize your console, why can't you customize your cabinetry and offices as well?

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Topics: Accessories, Buying, Dispatch Consoles

Dispatch Console Furniture Trends at APCO 2017

Posted by Ken Carson on Aug 23, 2017 11:56:27 AM

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via GIPHY
I usually like to do a review on all of the competitors and highlight what was new at APCO 2017. I was busy this year (busy is a good thing), so I didn’t really get to check everything out this year.  

That being said, I still took notice of overall trends that will affect what your dispatch console furniture will look like in the next few years. Here’s my two cents on what to expect in the near future:

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Topics: APCO, Buying, Computers, Dispatch Consoles

Thinking About Buying Dispatch Furniture? 6 Signs That Point To YES!

Posted by A Previous Xybix Employee on Jul 19, 2017 9:59:07 AM

Perhaps you’ve been noticing that your current workspace just isn’t what is used to be. Maybe the furniture is beginning to show some breakdown, or perhaps the style is simply outdated and unpleasant to look at. Even worse, maybe your colleagues are hunched over the desks and operating their jobs in uncomfortable positions. And they’re telling you about it. (Image via GIPHY)

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Topics: Buying, Dispatch Consoles, Due Diligence, Installation

Buying A New House vs Buying New Dispatch Consoles

Posted by Kathleen Utley on Jul 14, 2017 3:31:25 PM

NewHouseDispatchConsoles.jpgIf you have ever bought a new house, you know that the house comes basically as a shell. Without knowing it, this probably means that you'll be getting carpet in your kitchen and laminate flooring throughout. As for the carpet, you'll get the choice a hideous shade of gray or an even worse shade of what they call "beige" and a lackluster carpet pad that might as well be non-existent. Anything that would be included and installed as “standard” is often the cheapest of the cheap. You'll have to expand your budget or subtract some common features if you’re even going to start thinking about doing things like changing the paint color or adding hardwood floors. All the sudden that dream home you'd visioned is looking a bit more cloudy.

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Topics: Buying, Features, Dispatch Consoles

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