It is that time of the year where the 911 community makes their annual pilgrimage to the APCO conference. Some of you are going to take classes, others go for fun, but many of you go because you want to do some shopping in the exhibit hall. More specifically, we know some of you are looking for new dispatch furniture consoles.
The exhibit hall can feel like hours and hours of listening to Billy Mays's OxiClean pitch on every product. I have been on both sides of the booth. Being "that sales dude" and "being a prospect", I understand just trying to learn a product, what I like and what will work best for my needs. I've found that the best way you can be prepared to handle the semi-dreaded sales pitch and vendor hall, is to have a bit of background knowledge and some questions ready to go.