NOTE: This blog discusses the Xybix warranty available through March 2021. Our new warranty, which applies to products purchased from the 2021 price list, provides even more protection. Going forward, we cover all parts, shipping, and labor for 10 years. All Xybix manufactured parts are warrantied for life; labor and shipping are covered for the first 10 years.

Xybix has been making big waves in the dispatch furniture world with its new Lifetime
Warranty. We wanted to take a minute to explain what this means to you as a customer and explain what is covered by this warranty. 

Let's start by saying that this warranty was designed to take care of YOU, the customer. We wanted to make it easy to understand and give you the level of service you deserve on an investment you've spent time and money on. Having a warranty that covers the untimely "Ut O" is as important to us as it is to you. So let's get to it here's what is included Xybix's Warranty for Dispatch Furniture:

Trade show floors can be intimidating and a bit overwhelming. After all, APCO 2016 is one of the largest, if not the largest, trade shows for public safety professionals all year. And, whether you’re a Supervisor, Director, Dispatcher, or Manager, odds are that you’ve got a pretty busy week planned for Orlando, FL. Hustling from one session to another, and obviously coming back to your agency with some key take-aways! Trust me, we know the drill.

So, let us help you by telling you why you shouldn’t come by Xybix’s booth at APCO:

Xybix recently released its new TSeries dispatch consoles and made some improvements to its workstations, but the one improvement that really grabbed my attention was the anti-hindered, extended wide open leg room. By now, most dispatchers have heard, “leg room is important” or “you’re going to want room to stretch out”. Whatever the case may be, we get it, with many 911 dispatch shifts of 10-12 hours, you’re going to need to stretch out!

Many people I know use walking as a way to de-stress, burn energy and get moving. It’s a simple activity and you already know how to do it. Walking is easy on joints and requires little to no additional equipment. Recently, treadmills and bikes have been added to many 911 dispatch centers and the question arises, how much walking do you need to do to lose weight?

The rats nest of cables. The constant unplugging of monitors. Speakers, keyboards and mice getting dragged off your desk every time your raise your console up so you can stand... Sound familiar? All of these issues are usually a result of poor cable management. (Unless you have a ghost in your dispatch center, if you do, please email me.) Cable management is more than correcting that bundle of cables hidden under your desk it also should include making sure that you have the appropriate length of cable extensions so that you can actually use your console to "stand" without the fear of unplugging. 

With the 2016 New Year upon us, many of us are thinking of ways to get healthier, be a better person, and achieve all those New Year’s Resolutions. For me, after the Holidays are over and the hustle and bustle has left, all the family has gone home, the decorations come down and I settle back into work, I can’t help but feel a bit…well, blue! I’m sure I’m not the only one. So, I started thinking what could a 911 dispatcher do to combat the “winter blues”? Here are a few ideas to motivate, inspire and kick “old man winter’s” butt into spring time:

Giving gifts to public safety and 911 this holiday season? Here are some cleaver and fun ideas to get you in the holiday gift-giving mood. Selecting a gift for someone can be tough, so I’ve come up with what I think are four common categories of persons’ in the 911 dispatch world and what he/she might like.

With Thanksgiving all around us, we are called to be thankful and grateful. We all have things we are grateful for in our personal lives, but what about work? So I started thinking what here at Xybix am I thankful for? Some are the traditional things to be thankful for and others are a bit of a stretch. But either way, I figured I’d share my list with you, in hopes that you too can find something to be grateful for in your lives either at work or at home. As hard as I tried, I can’t rank these in any particular order, here are the things I am thankful for:

Motivation and overall morale in the dispatch center are difficult to maintain and with the encroaching holidays, one thing is for certain, 911 dispatchers are called to be at the top of their game. Holidays can be a very busy time for 911; burnout, sickness and just genuine lack of motivation can be huge problems causing 911 centers everywhere to struggle. Nothing can replace giving up time with family or friends over the holidays. So, what can you do to help motivate and maybe inspire your dispatchers this holiday season?

Stress is a very sensitive and very real subject for many 911 dispatchers. And while it is not my intention to try for a minute to understand the dealings with that you must go through in your profession, I think that the idea of stress in a dispatch center has a very real effect on your health and well-being. With health becoming a topic of great importance in the 911 industry, as sensative of a subject it might be, I feel it is worth blogging about. Coping with stress can happen on many different levels and we all deal with it a different way. When stress effects our personal health learning how to cope with it in a productive way can make all the difference.