TURNING CHALLENGES INTO SUCCESS:
NOW WITH PROJECT MANAGMENT 

When the Dickson County Emergency Communications Center needed to expand capacity without sacrificing comfort or efficiency, they partnered with Xybix to bring
their vision to life.

The result was a thoughtfully designed dispatch center that increased positions, improved workflow, and created a modern, ergonomic environment built to support operators for years to come.

A key part of that success was coordination. From vendors and timelines to installation and follow through, Xybix helped keep the project organized and moving smoothly. Something Dickson County’s team called out as a major win. That’s why we’re excited to officially announce that Xybix now offers Project Management Services.

Our team can help manage the details that make or break a mission-critical project, so your staff can stay focused on what matters most. From planning through install, we’re here to make your next project smoother, clearer, and more predictable.

Click to learn more about how we can support your next project.

When it comes to radiology, comfort and precision go hand in hand. Every reading room setup needs to balance ergonomics, efficiency, and technology integration, all while supporting the people who spend hours interpreting images that impact patient care.

COMMAND CENTER HIGHLIGHTS: PERCEPTO DRONE

Percepto, a global leader in autonomous drone technology, partnered with Xybix to create a mission-ready operations center that could keep pace with their rapid growth. What began as a plan for a smaller space quickly shifted when the team realized they needed more operators and a larger, more collaborative environment. Ownership of the project transitioned to manager, Vanessa, who worked closely with Xybix to reimagine the layout, maximize space, and ensure every detail supported operator efficiency. Through onsite re-measurement, design revisions, and global input from Percepto’s headquarters in Israel, Xybix delivered a fully customized design.

The final space, nicknamed “The Vault,” features seven single-surface workstations plus a supervisor station, optimized for oversight and collaboration. By fine-tuning equipment needs, aligning with budget goals, and incorporating branded design elements, the center now balances functionality with team pride.

The result is a space built for today’s demands  with the flexibility to support Percepto’s future growth. Check out the full Case Study here.

What separates mission-ready Real Time Crime Centers (RTCCs) from rooms full of stress and screens? Why do some designs succeed in enhancing public safety, while others waste millions?

The Neshoba Valley Regional Dispatch District in North Central Massachusetts serves the 35,000 residents of 7 communities—The Towns of Berlin, Bolton, Boxborough, Harvard, Lancaster, and Lunenburg along with the Devens Community. As the 911 and dispatch center for police, fire, EMS, and the military police in Fort Devens, the team of 13 handled 11,600+ calls in 2024.

Sometimes I feel as if I’ve written everything there is to say about dispatch consoles. I’ve taken a deep dive into everything from ergonomics to acoustics and from cables to cupholders. But I need to remind myself that for you—our valued customer—remodeling or building a dispatch center may be a once-in-a-career proposition. You start exploring your options and find that the possibilities are endless.

About a week ago, I was driving home when traffic suddenly slowed to a crawl. Moments later, police units sped past with sirens blasting and lights flashing. Scrolling through my local Facebook group later, I learned that a suspect had been located and apprehended thanks to a real-time crime center(RTCC) that spotted the vehicle on camera and relayed its location to officers on the street.

At Berrien County 911, dispatchers strive every day to make their community a better and safer place to live. The county in the southwestern corner of Michigan’s lower peninsula is home to nearly 153,000 people, who are served by 50 different police, fire, and EMS agencies.

The 911 center is staffed by 34 call takers and dispatchers with 5 to 10 on shift at a time. The employees exhibit incredible pride in the rewarding job, especially the sense of purpose it brings and the opportunity to help the community.

The Autauga County 911 dispatchers in central Alabama serve the 60,000+ residents of the City of Prattville and unincorporated Autauga County through voice calls and texts. The dispatchers work 12-hour shifts and manage thousands of calls, including 9,200 calls for the county sheriff’s office alone. Recently, the center replaced their old desks with modern Xybix consoles equipped with all the latest bells and whistles—personal fans, heaters, LED lighting, and more. The consensus: The customization options make their long shifts just a little bit better.