Xybix's Blog

Prevent Pain & Injury: Hip Flexor Exercises for 911 Dispatch

Posted by Heather Brown on Sep 21, 2018 10:43:20 AM

StretchingOuch! My hip hurts, my back hurts, my hip and back - OUCH! What is wrong? What have I done to myself now? Have you ever said this to yourself? I know I have on a daily basis and I am sick of it!

It all started with pain in my neck and shoulder area and I attributed it, like most people, to to stress. I carry everything in my shoulders. Fast forward a few months, now, my hips and lower back ache. What can I blame that on? I know exactly where to point the finger... at myself. I mean, I am physically active, but my activities are not done with proper preparation. Where am I going with this you ask? Let’s talk about hip your flexors!

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Topics: Health, Human Interest, Standing Desks, Morale, Stress

6 Dispatch Furniture Questions You're NOT Expecting

Posted by Maria Teruel on Sep 14, 2018 3:10:03 PM

mood GIFWhenever you go on a first date, it can seem awkward to talk about long term goals, plans, or babies...? In a similar fashion, when you meet with your dispatch furniture vendor for the first time and they start asking you questions about elevators and trailers, it might seem like they’re jumping the gun. You might be thinking, “Whoa there, cowboy! I just want to get a drawing!” You were probably prepared to answer all the standard questions like: “How many positions? What is your preferred configuration? How will your equipment change? What’s the budget?”

So what about the nitty-gritty stuff and why does it even matter?

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Topics: QUICK TIPS, Installation, Pre-Installation, Dispatch Consoles, Workstation Planning

Self-Troubleshooting for 4 Common Dispatch Console Problems

Posted by Amanda Schwartz on Aug 29, 2018 4:20:18 PM

randy marsh supermarket GIF by South Park Are you one of those people that ALWAYS does self-checkout at the grocery store? Maybe you would rather 'opt-in' for email, online chatting, text messaging or literally... you will take any other form of communication rather then a regular old face-to-face or person-to-person conversation? You are probably the type that sometimes, finds it just easier take care of the problem on your own. You're not alone, and that's "ok!" We get it!

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Topics: Customer Service, Troubleshooting

10 Computer Storage Options for 24/7 Communication Centers (PICTURES!)

Posted by Kathleen Utley on Aug 23, 2018 3:22:44 PM

Let's face it...housing a computer or computers in a 24/7 communication center is a fickle beast! Oftentimes, you can feel forced into using unsightly, under-surface metal containers, which conduct and trap heat. And let’s just say, there is a reason why they are shoved under your feet at your workstation… Can you say “UGLY?!”

I’m here to tell you that there are other options to housing your computers, probably more than you know. A reputable custom furniture manufacturer of 24/7 furniture will listen to your ideas, concerns and spatial constraints and help you come up with a communication center design solution to best fit your needs and the needs of your people.

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Topics: Dispatch Consoles, Computers, space planning, room layout, Storage, Communications Center

APCO's Vendor Hall: Tips for Avoiding the Billy Mays' Sales Pitch

Posted by Ken Carson on Jul 30, 2018 12:38:37 PM

giphy (3)-1It is that time of the year where the 911 community makes their annual pilgrimage to the APCO conference.  Some of you are going to take classes, others go for fun, but many of you go because you want to do some shopping in the exhibit hall.  More specifically, we know some of you are looking for new dispatch furniture consoles. 

The exhibit hall can feel like hours and hours of listening to Billy Mays's OxiClean pitch on every product. I have been on both sides of the booth. Being "that sales dude" and "being a prospect", I understand just trying to learn a product, what I like and what will work best for my needs. I've found that the best way you can be prepared to handle the semi-dreaded sales pitch and vendor hall, is to have a bit of background knowledge and some questions ready to go. 

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Topics: APCO

4 Questions to ask a Dispatch Console Furniture Vendor at APCO

Posted by Ellie Bittourna on Jul 25, 2018 4:20:31 PM

questions
APCO 2018 is right around the corner and you may or may not have started thinking about what you want to get out of the long week spent in Las Vegas - besides hitting up the casinos, eating delicious food, and enjoying the nightlife! The conference offers a stacked agenda, which ranges from wellness programs, professional development sessions, networking events, comm center tours and an exhibit hall full of vendors that offer services catered to the Public Safety industry.

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Topics: Buying, Dispatch Consoles, Warranty, Customer Service, APCO, Due Diligence

A 911 Dispatchers Survival Guide to APCO 2018: Tips and Scheduling

Posted by Kathleen Utley on Jul 17, 2018 4:31:45 PM

Tips from an expert

  • 2018 APCOIt’s going to be a long day. No matter how you dice it. The days you are in Vegas are going to be looooong. Be prepared. Bring some waters and some snacks. No one likes a hangry person. Not to mention, usually the nearest place for food is a good ½ mile away.

  • The expo hall is big! And it's going to be far away from your hotel room, even if you are staying at the host hotel, so bring comfy shoes, bring a couple pairs. Swap out your shoes. If you ever see me coming or going from a APCO, NENA or Navigator, I usually have on sneakers or flip-flops, that way I can easily change into my work shoes when I arrive. (If you’re from somewhere where there is snow, this is a common practice as an elementary aged child. You’d wear your snow boots to school and change into your sneakers for the day and then back into your boots for recess and going home. Same concept here.)
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Topics: QUICK TIPS, Buying, Dispatch Consoles, APCO

911 Dispatch Public Safety Partners Making Waves in the Industry

Posted by Kathleen Utley on Jul 16, 2018 10:43:16 AM

giphyI must start off by saying that I am extremely proud to be a part of such an amazing community within the public safety industry. I was inspired to write this blog by those I feel who are making a difference within the 911 community. Specifically, those who are closest to me are my friends behind Operation 10-8, 911 Training Institute, Within the Trenches, and Kim Turner, LLC.

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Topics: Health, Human Interest, Morale, Stress

Crushing it. Yeah! Collision Detection and Your Dispatch Console Furniture

Posted by Ellie Bittourna on Jul 5, 2018 3:19:46 PM

Crushing it - Collision Detection Dispatch Furniture ConsolesDid you know that most dispatch furniture desks you purchase should come with a collision detection system? This feature is integral to lengthening the life of your furniture while ensuring your dispatchers and equipment stay safe. Ask your furniture manufacturer, if your desks have collision detection. It shouldn't be a costly add-on. In most recent models, the collision detection is built into the lift columns that raise and lower the desks. This ensures greater detection and sensitivity toward collisions with objects.

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Topics: Height Adjustable Workstations, Dispatch Consoles, Standing Desks, Features

What's with the Eagle? Xybix's Eagle Dispatch Consoles Unwrapped

Posted by Megan Lewis on Jun 28, 2018 9:47:30 AM

eagleYou’ve heard a lot lately about Xybix's new Eagle Line of Dispatch Consoles, but what exactly is the “Eagle Difference”? Let us explain.

What’s the Eagle Difference?

Can you picture that black edge that practically EVERY piece of industrial furniture you’ve seen since you were in grade school has? You know, that stuff that looks like it belongs on a bumper car?

Well, it’s gone. G-O-N-E! Gone with the wind! You get the picture.

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Topics: Height Adjustable Workstations, Ergonomics, Lighting, Cabling, Accessories, Standing Desks, Features

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