Sometimes I feel as if I’ve written everything there is to say about dispatch consoles. I’ve taken a deep dive into everything from ergonomics to acoustics and from cables to cupholders. But I need to remind myself that for you—our valued customer—remodeling or building a dispatch center may be a once-in-a-career proposition. You start exploring your options and find that the possibilities are endless.

About a week ago, I was driving home when traffic suddenly slowed to a crawl. Moments later, police units sped past with sirens blasting and lights flashing. Scrolling through my local Facebook group later, I learned that a suspect had been located and apprehended thanks to a real-time crime center(RTCC) that spotted the vehicle on camera and relayed its location to officers on the street.

There’s no way you haven’t heard about the tariffs dominating today’s headlines.
From tech to textiles, nearly every industry is feeling the ripple effects, and unfortunately, that includes us too. At Xybix, we want to be upfront about how these changes are impacting our pricing and what we’re doing to stay transparent, fair, and committed to quality.

The recent updates to U.S. tariff regulations have impacted certain materials that are essential to producing our durable, ergonomic, and customized workstations.

I saw this headline, “Why ‘Unbalanced’ Muscles Can Cause You Pain,” and had to dig deeper. What are unbalanced muscles? Do I have them? Do our customers? At Xybix, our values include creating healthier workspaces and caring for those who serve others. I wanted to know more—and make sure our desks help prevent muscle imbalances for 911 dispatchers, healthcare workers, radiologists, and other professionals.

Updating dispatch furniture is no small task. After all, it’s a process that happens only once every 10–15 years, and for good reason! The coordination required between teams, vendors, and timelines makes it more like orchestrating a symphony than a quick shopping trip to IKEA.

How to Choose Between RFPs and IFBs When Buying Furniture for Your 911 Center

When it’s time to purchase new furniture for your 911 center, many city or county agencies rely on their purchasing departments to determine whether the acquisition should go out for competitive bidding or can be made directly. But what does "going out to bid" actually mean?

When Should You Start Planning Your Dispatch Furniture Proposal?

The short answer: it depends. Each state, and even each communication center, has its own purchasing process, which can greatly affect the timeline for acquiring new dispatch consoles.

How Much Does Dispatch Furniture Cost in 2025?

Let’s start with the basics. Asking, “How much does dispatch furniture cost?” is a lot like asking, “How much does a car cost?” It depends on your needs and preferences. Do you want the essentials, or are you looking for premium features? Three primary factors influence the cost of PSAP workstations:

How to Plan and Manage the Timeline for Your New Dispatch Furniture Project

Achieving a goal such as launching, expanding, or remodeling a control center starts with setting a realistic completion date. Without a clear target and supporting milestones, it becomes challenging to stay on track or remain accountable. Your timeline will be as unique as your project, typically ranging from 4 months to 2 years.

Highlights

• Thorough Space & Needs Review
  More than measuring walls — Xybix assesses your layout, equipment, workflows, and future needs.
  
  
• Custom Ergonomic Design
  Designers craft a personalized plan covering desks, monitor placement, lighting, and comfort.
  
  
• Clear Prep & Next Steps
  Get a roadmap for accurate measurements, tech specs, and smooth installation.

A "Meet and Measure" with Xybix is much more than just pulling out a measuring tape and jotting down wall dimensions. It’s the first step in creating a workspace that’s custom designed to your needs. Think HGTV-style renovation, but for your dispatch center! Here’s a  guide to help you prepare and know what to expect during this crucial first step in the process.