Time marches on and the rising tide of technological change has engulfed everyone, especially those in the emergency services industry. While the post 9/11 era of dispatching stressed the integration of emergency services; communication technologies have evolved considerably during the intervening decade and Next Generation 911 is poised to take off. At the same time, budgets are tight and the prudent PSAP manager is understandably cautious when thinking about allocating scarce resources.

As a manager, do you know the five important factors of command center consoles that contribute to a successful environment?  

Whether this is your first outfitting of a command center, or not your first rodeo. You know that command center console items must be right the first time. When updating or replacing your existing furniture, be sure to look for console furniture that has attributes of longevity, quality and ergonommics. The furniture should relate well to your available space, as well as to the duties of your team. 

Here are the five important factors of command center consoles that you should keep in mind as you consider vendors and options: