We know how it goes; you are in desperate need of new dispatch furniture. Your furniture might look like it belongs in the Titanic museum. You have had it forever. It is literally falling apart. You cannot get new parts for it, and it does not fit the new technology that you are putting on it. So, you have a monitor here, a monitor there, or maybe even a computer in your leg space. Heck, even the fire department has gone through four new rigs since the last time your center got new furniture! It is time! 

As we know, a 911 dispatch center can have many distractions for dispatchers. Noise often carries and reflects throughout a room and is audible in even the furthest reaching corner of the room. It can start with a casual disruption like “hey, what are we getting for lunch?”, to a full blown “calm down sir, help is on the way!” Often times, dispatchers raise their voice so that they can be heard with clarity by the caller and sometimes side conversations tend carry when they are even whispered.