At Xybix, we hear—and throw around—a lot of terminology for what you might call a “desk.” Dispatch consoles, healthcare workstations, imaging desks. But no matter what they’re called, the desks are part of an entire furniture system that is customized to each customer’s needs. It's one of the main reasons our name is "Xybix Systems."

We’re not pulling a premade desk off a shelf. We’re designing, manufacturing, and installing the desks, computer cabinets, bookshelves, panel systems, lighting, and more that all work together to create a healthy and productive workplace. Plus, thanks to our degreed and experienced interior designers, the room is not only going to look exceptionally cool, but it is going to function well systemically.

If you’re thinking, “Whoa, this is more than I need,” never fear. Our experts in dispatch, transportation, utilities, security surveillance, and healthcare, work with you to figure out what you need for your project, whether it’s 1 desk or 100 desks, bare bones or with all the bells and whistles.

Read on for how the system approach ensures that everything works together, right away and for years to come.

Let me get right to the point: A desk suitable for dispatch, known as a console, will cost somewhere in the range of $18,000 to $28,000 with shipping and installation. Yes, that is as much as a used car—and the reason for that is the specific needs the consoles meet and the amount of time they last under constant use. Let’s take a deeper look.

A core value at Xybix is innovation, and boy have we been busy this year. Our owners, salespeople, designers, and engineers are constantly talking to people in the industries we serve to learn about challenges, trends, and current and future needs. (That’s why we hit all the premier trade shows.) Then we go back to our manufacturing facility, brainstorm, experiment, and come up with myriad ways to surprise you, delight you, and serve your needs.

Xybix recently helped Brown County Public Safety Communications team replace its decades-old furniture with modern ergonomic consoles sporting innovative features such as app-controlled personalized lighting and climate controls along with under-desk exercise equipment.

At Xybix, we’re happy to share with you all the cool features of our ergonomic sit-to-stand dispatch consoles. Our consoles are packed with tried-and-true basics plus innovative new options designed specifically for the long hours and stressful shifts that dispatchers typically experience. But we know it’s better for you to hear it straight from other dispatchers, so we talked to a few employees at Aurora 911 after a significant remodel that included new Xybix consoles, a new layout from a Xybix designer, and new paint and carpeting.

Over the last few months, various news stories have caught my eye because of their relevance to dispatch centers. My first takeaway from these stories is the importance of attention to detail in everything from mats to lighting to ergonomics. And my second takeaway is that sitting for long hours is no good for any of us! Read on for details.

With the 24/7/365 use, the moving parts, and the bells and whistles, do dispatch consoles last more than 10 years? For high-quality dispatch consoles, they not only last more than a decade but can still look like new and perform at their best. Recently, Xybix checked in on a client, the Onondaga County 911 Center, for feedback on their 10-year-old consoles. Four dispatchers with a combined 43 years of experience serving one of the largest counties in New York State shared their thoughts in video.

Think about how edgy you feel when you leave your phone in the car or plug it in a few feet away at, say, a coffee shop. Imagine if your belongings were always out of your possession like this, while you’re busy taking critical dispatch calls. This is where personal lockers come in—and they offer plenty of other benefits as well.

When you’re looking at creating or refreshing a workspace, you have the unique opportunity to take a fresh look at how the room suits your team’s needs. Who really needs to work in that room? What really needs to be in there? Is everything in the most convenient location?

To achieve a goal—like launching, expanding, or remodeling a control center or dispatch center—you need to start with a realistic completion date. Without this target date and supporting milestones, you have nothing to aim for and nothing to hold you accountable. The timeline will be as custom as your project, and can range anywhere from 4 months to 4 years. The typical timeframes here can help you get started.