Your top 3 pricing questions, answered
The network operation center (NOC) has long been the central nervous system for mission-critical industries including transportation, utilities and casinos. But there’s a new urgency for agencies and businesses to procure state-of-the-art control room furniture.
With rising threats to our key infrastructures—and new technologies emerging in AI and IoT to meet growing demands—the control room operator’s job has never been so critical, nor complex. The control room operators of today need the right tools and access, along with state-of-the-art ergonomic design to increase comfort and minimize workplace injuries.
So what’s all this gonna cost, you ask? Some will say, “It’s not about the price, it’s about the return on investment.”
While that is 100% true in mission-critical environments, that’s not why you’re reading this now. So here’s a ballpark estimate:
1. What’s the price of console furniture for command and control rooms?
Following is tiered pricing you can expect to pay for—ahem, invest in—the success and productivity of your NOC, SOC or command and control center:
A BASIC command and control workstation will run you approximately $9,000-$12,000 for Xybix standard workstation features, including:
- full-service room design
- dual surface or single surface
- height adjustability
- side work surfaces
- extension cables
- focal depth adjustment for monitors
- computer storage
- freight within the U.S.
- installation in most cases
A MID-LEVEL control room console runs approximately $13,000 - $18,000. Mid-level includes everything in the BASIC option, as well as upgrades like:
- LED task lighting
- personal climate control
- personal storage
- acoustical panels
- supplemental storage features throughout the workspace
NOTE: New studies about the ergonomic hazards posed by inadequate lighting, acoustics and climate control are quickly turning many of the above “options” into must-haves. A recent report by Harvard Business Review reveals that employees would rather personalize their work environment than opt for unlimited vacation.
A TOP-LEVEL control room workstation will typically run between $14,500 and $20,000 and includes everything above, plus options for extreme customization, meeting space and break rooms.
2. What's included in my control room furniture quote?
Every Xybix quote includes:
- an itemized list with both “list price” and Xybix price
- disposal, removal and/or relocation of existing furniture
- contract price discount as available
3. How long does it take for furniture installation?
A realistic ETA for your new, installed control room workstations is about eight weeks from the time you submit your purchase order. Variables to this time estimate can include your plans for a live cutover in your SOC or command center for continuous operation during install, or availability of your IT vendors to participate.
THE BOTTOM LINE ABOUT PRICING CONTROL ROOM FURNITURE
What is it worth to your organization to improve outcomes for safety, security and operator productivity? An inadequate or poorly designed SOC or control room in a mission-critical environment can hinder your employees’ work efforts, and even imperil lives.
Keep these items in mind as you make your buying decision:
- Think about your return on investment vs. a one-time cost.
- You don’t need to break the bank to get high-quality consoles.
- Think about how the design fits both the operator and the room.
- Think long-term. This could be a once-in-a-career purchase.
Your control room investment could be your only one for another 10-15 years. With the increased pressure on control and command centers resulting from growing population, increased threats, new advances in AI for surveillance and threat assessment and more… don’t skimp on consoles that will be obsolete in a couple of years.
Ready to upgrade your command and control room or build a brand new one? Contact Xybix today!
Editor's Note: This blog was originally produced in September 2018 and has been updated for freshness, accuracy and comprehensiveness.