Xybix Blog | Desks for 911 Dispatch, Radiology, Command Centers, and more

Dispatch Consoles 10 Years Later

Written by Doug Herman | Oct 18, 2023 1:44:00 PM

With the 24/7/365 use, the moving parts, and the bells and whistles, do dispatch consoles last more than 10 years? For high-quality dispatch consoles, they not only last more than a decade but can still look like new and perform at their best. Recently, Xybix checked in on a client, the Onondaga County 911 Center, for feedback on their 10-year-old consoles. Four dispatchers with a combined 43 years of experience serving one of the largest counties in New York State shared their thoughts in video.

  • Kim loves the ability to sit, stand, and stretch throughout shifts up to 16 hours long thanks to her Xybix console.

  • CeCe appreciates the durability and sit-to-stand flexibility while performing a very important job.



  • Greg relies on the task lighting, personal heater, and height adjustment for comfort as he works through a shift.



  • Anthony claims the versatility of the console makes his job 1,000 times easier.


In the last 10 years, Xybix dispatch consoles have continued to evolve, responding to new technology needs and adding even more customization options. When the time comes to design or remodel your dispatch center, be sure to reach out. Xybix is here to help.