Autauga County 911: Xybix Consoles Make the Day a Little Bit Better

The Autauga County 911 dispatchers in central Alabama serve the 60,000+ residents of the City of Prattville and unincorporated Autauga County through voice calls and texts. The dispatchers work 12-hour shifts and manage thousands of calls, including 9,200 calls for the county sheriff’s office alone. Recently, the center replaced their old desks with modern Xybix consoles equipped with all the latest bells and whistles—personal fans, heaters, LED lighting, and more. The consensus: The customization options make their long shifts just a little bit better.

Ashlee: 

Ashlee, a Dispatcher for 3 years, loves the customization options on the Xybix console: “Every shift you can enjoy working just a little bit better—whether you’re sitting, standing, or you’re seeing your favorite colors.”

Taylor: 

Taylor, a dispatcher, believes the ability to raise and lower the console is “very much needed especially for night shift during slower times.” The sit-to-stand functionality—with its proven wellness and productivity benefits—had broken on their old desks. (Xybix consoles undergo rigorous internal and third-party testing to comply with BIFMA standards) Taylor also appreciates the monitor adjustments designed to prevent eyestrain and the colored lighting.

Lakin: 

Lakin, an Emergency Dispatcher for 3 years, raves about the modern look and the personal heater. “They’re clean, they’re spacious, they’re so functional,” she says. “It’s so nice to have the space, the light, the heat, the air, whatever you need to last the 12-hour shift.”

Miranda: 

Miranda, a Lead Dispatcher who has been with Autauga County for 9 years, appreciates the lights, charging station, heaters, fans, and the sit-to-stand functionality of the console.

If you’re considering new dispatch consoles—no matter where you are in the process—please reach out. Xybix is here to help.