Being a decision maker for a dispatch furniture project that ultimately will be a huge investment for your city, township or municipality, you'll probably feel the pressure to put those budget dollars to good use. As you begin the search for vendors, it is important to note what services the company offers at no charge or commitment to you, the customer.
With winter winding down, we tend to go through our closets and get rid of the clutter. What better place to start dusting than your own 911 backup center. You know, that room that hardly ever gets some love!
As much as technology has advanced, there is still a small chance of failure and the need to work out of your backup site. Alternatively, there could be inclement weather that might force you to go to a different location. Many PSAPs are revamping their backup center to mirror their primary location in the event of an emergency. Some are also utilizing the space as a training facility. Given the increased use, more Comm Centers are asking about solutions for their backup site. Here are a few recommendations to revamp your backup site and have it prepped for any emergency:
The Latest Trends & Buying Information
Preparing to buy dispatch console furniture can be an extremely daunting project. These resources can help you with current industry trends and will help you with what you need to know before you buy.
Purchasing dispatch furniture is not an easy task, which is probably why it only happens every 10-15 years. There are a lot of steps and parties involved, from radio vendors to flooring teams, it’s not exactly like trip to IKEA!
When you’re about to request your purchase order, it’s tempting to let your foot off the gas pedal because it feels like you’ve done all the hard stuff. Many Comm Center Managers will agree, you’re only just getting your engines started.
People often come to us when they aren’t sure how long it will take to get new dispatch furniture. Having a timeline and knowing approximate dates can help make the process smooth from beginning to end. Having a timeline can also help to eliminate the guessing game of when to start looking for furniture and/or when to start asking your county for money or possibly preparing your agency’s budget for the next fiscal year.
Another great way a timeline can eliminate the stresses of getting new dispatch furniture is to help you work backwards. Let’s say your project HAS to be completed by a certain date. With a timeline in place, you can let your purchasing department know that if they drag their feet on things like a PO, then it's possible the whole project could be delayed. Or maybe you are planning to go “live” in your new building on a specific date, this would mean that you'd need to have a signed PO by a minimum 10 weeks prior to "go live" date.
It's HALLOWEEN and probably one of my favorite holidays!! So, that got me thinking what would be spooky or maybe a bit scary for a 911 dispatch manager or supervision….? The type of scary I'm talking about is a huge decision, that will have an impact on the Comm Center, or a legacy that will be left and how this type of a decision would effect the Center for years to come (maybe even after you retire). That sounds pretty scary and intimidating to me. So what type of decision am I talking about? Just like the in those scary movies, (I only like them one time a year), the ever-elusive masked killer is running through the house with a butcher knife, it finally came to me… the decision to purchase Comm Center dispatch furniture…. dun…dun…dun!
Whenever you go on a first date, it can seem awkward to talk about long term goals, plans, or babies...? In a similar fashion, when you meet with your dispatch furniture vendor for the first time and they start asking you questions about elevators and trailers, it might seem like they’re jumping the gun. You might be thinking, “Whoa there, cowboy! I just want to get a drawing!” You were probably prepared to answer all the standard questions like: “How many positions? What is your preferred configuration? How will your equipment change? What’s the budget?”
So what about the nitty-gritty stuff and why does it even matter?
A question we get a lot – is where to start if I need a new a new space, a new building or a new 911 Center? I’d like to steer you to a great starting place.
The Seminar by the Center for Public Safety, October 4-5th in Orlando, FL. The Center for Public Safety, Inc. (CPS) is an organization dedicated to research, planning, and assisting first responders, including law enforcement, fire / rescue, emergency managers and dispatch services in the process of obtaining new or expanded facilities. During this seminar, they will walk you through items such as: which political stings to pull, how to get funding, what your building needs to look like, how many square feet you'll need as well as small things, like how many parking places you'll need. Basically, they will prepare you with all the information you’ll need for your new space.
When is the right time to start thinking about getting dispatch furniture proposals? The short and simple answer to this question is, that it all depends. Every state (really every Comm center) has a unique purchasing system that usually drives the speed at which you can get new dispatch consoles. Workstations are typically replaced once every 10–15 years. If you are in charge of getting the new workstations, it might be the first and last time you buy furniture with your agency. If you’re not sure where to start, don’t worry; most people aren’t too experienced at buying dispatch furniture.
When it comes to sitting at a desk all day,
nothing matters more than comfort and functionality. In order to make consumers happy, furniture manufacturers strive to make comfortable products that meet the latest ergonomic standards. This is an obvious goal of any furniture company, but where do these standards come from?