Xybix's Blog

6 Dispatch Furniture Questions You're NOT Expecting

Posted by Maria Teruel on Sep 14, 2018 3:10:03 PM

mood GIFWhenever you go on a first date, it can seem awkward to talk about long term goals, plans, or babies...? In a similar fashion, when you meet with your dispatch furniture vendor for the first time and they start asking you questions about elevators and trailers, it might seem like they’re jumping the gun. You might be thinking, “Whoa there, cowboy! I just want to get a drawing!” You were probably prepared to answer all the standard questions like: “How many positions? What is your preferred configuration? How will your equipment change? What’s the budget?”

So what about the nitty-gritty stuff and why does it even matter?

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Topics: Pre-Installation, Installation, Dispatch Consoles, Workstation Planning, QUICK TIPS

Where Do I Start When Building a New 911 Center?

Posted by Ken Carson on Jun 5, 2018 12:21:43 PM

 

A question we get a lot – is where to start if I need a new a new space, a new building or a new 911 Center? I’d like to steer you to a great starting place.

The Seminar by the Center for Public Safety, October 4-5th in Orlando, FL. The Center for Public Safety, Inc. (CPS) is an organization dedicated to research, planning, and assisting first responders, including law enforcement, fire / rescue, emergency managers and dispatch services in the process of obtaining new or expanded facilities. During this seminar, they will walk you through items such as: which political stings to pull, how to get funding, what your building needs to look like, how many square feet you'll need as well as small things, like how many parking places you'll need. Basically, they will prepare you with all the information you’ll need for your new space.

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Topics: Square Footage, space planning, Workstation Planning, Design, Architects

Dispatch Furniture Proposals: How Soon is Too Soon?

Posted by Maria Teruel on May 11, 2018 8:51:37 AM

giphy-downsized22When is the right time to start thinking about getting dispatch furniture proposals? The short and simple answer to this question is, that it all depends. Every state (really every Comm center) has a unique purchasing system that usually drives the speed at which you can get new dispatch consoles. Workstations are typically replaced once every 10–15 years. If you are in charge of getting the new workstations, it might be the first and last time you buy furniture with your agency. If you’re not sure where to start, don’t worry; most people aren’t too experienced at buying dispatch furniture.

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Topics: Workstation Planning, Dispatch Consoles, Pre-Installation, Purchasing, Buying, QUICK TIPS

Ergonomics Standards for 911 Dispatch - Here's What's Missing

Posted by Ken Carson on May 4, 2018 2:59:09 PM

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When it comes to sitting at a desk all day,
nothing matters more than comfort and 
functionality. In order to make consumers happy, furniture manufacturers strive to make comfortable products that meet the latest ergonomic standards. This is an obvious goal of any furniture company, but where do these standards come from?

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Topics: Workstation Planning, Due Diligence, Dispatch Consoles, Ergonomics

How Long Does It Take to Get New Dispatch Consoles?

Posted by Chelsea Kimbrough on Apr 6, 2018 12:09:31 PM

How long does it take to get new dispatch consoles?The idea of getting a new communications center, getting upgrades at your current center, or remodeling can be exciting, but there is also a lot to take into consideration. Typically, a comm center remodel involves several components, such as installing new flooring, painting the walls, implementing new CAD systems, finding new monitors, and of course, getting new dispatch consoles.

7 Steps to getting new dispatch consoles

As you can see, there are quite a few moving parts involved in revamping a comm center. During this process, it’s natural to want to plan around a time frame estimate. A question we are frequently asked is "how long does it take to get new dispatch consoles"? To help  answer this, I’ll map out the typical timeline we use at Xybix, starting from the beginning.

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Topics: Workstation Planning, Dispatch Consoles, Design, Buying, Purchasing, PSAP Workstation Furniture

How Much Square Footage Do I Need for My Dispatch Center?

Posted by Megan Lewis on Mar 19, 2018 10:28:00 AM

Measurement.gifAre you planning for a new dispatch center or is it time for a renovation? That’s fantastic! Do you have an architect? That’s also fantastic! Do you have a team of people with conflicting input and opinions? That’s not so fantastic. The good news is that I’m here to arm you with information that will get everyone on the same page and impress the pants off of your architect!

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Topics: room layout, space planning, Computers, Workstation Planning

The Core Truth: Let’s Talk About Panel Systems

Posted by Doug Herman on Apr 18, 2017 3:28:47 PM

Panel Systems.jpgWhen customers like yourself purchase console furniture, the sales process often includes a discussion about panel systems, also known to some as the “core.” If you speak with a variety of vendors, you will get a variety of panel solutions as well. I want to help educate you about what is needed from panel or core systems so that you end up with the most efficient option.

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Topics: Durability, Cabling, Workstation Planning

The Silent and Dark Morale Killer in a 911 Communications Center

Posted by Previous Xybix Employee on Feb 28, 2017 1:14:14 PM

SteelDesign.jpgA 911 communications center is host to many dark calls. For 911 dispatchers who are responsible for answering these critical phone calls, death is on the phone daily. I spent 14 years as a paramedic in Denver, and I remember that one day my unit alone saw eight cases dead on arrival (DOA). Later on, we were able to make our way to one of the local parks to look at green grass, beautiful lakes, and pleasant foliage in order to soothe some of the pain we had witnessed.

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Topics: Health, Workstation Planning, Morale

5 Dispatch Furniture Questions to Ask on a Comm Center Tour

Posted by Maria Teruel on Jan 13, 2017 2:51:41 PM

5_Questions_to_ask_on_a_Comm_Center_Tour.jpgThere are several different avenues available for researching new dispatch furniture, and sorting through them all can often feel overwhelming. Depending on how your center makes this kind of purchase, you might have to collect three or more quotes, purchase off of a specific contract, or even go through a bid process. It’s also likely that a salesperson will visit your center with some literature and provide a proposal configuration.

Doing your own research during this time is critical, as it gives you as a buyer or an end user a good foundation to pinpoint your specific needs. One of the best ways to achieve this is by going on a field trip or Comm Center tour! Visiting neighboring centers or taking a tour at a national trade show are a couple of the most educational ways to explore furniture options, as you’ll get to see the furniture in person and ask the staff and representatives questions about their experience with it.

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Topics: Buying, Warranty, Purchasing, Installation, Workstation Planning, RFP

Building a new 911 Center? Here's what Dave Cohick, Tioga County 911 had to say.

Posted by Maria Teruel on Dec 12, 2016 9:14:32 AM

TiogaCounty911.jpg

In 2014, we built an entirely new 911 center. Prior to our new center, we were in a basement for 36 years, our last furniture system (a Xybix competitor) we had for over 10 years. “We won’t make that mistake again”. 

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Topics: Buying, Cabling, Computers, Purchasing, Workstation Planning

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