Xybix's Blog

The Best Dispatch Console Furniture Resources of 2018 and Beyond

Posted by Kathleen Utley on Jan 15, 2019 11:36:47 AM

seth meyers omg GIF by Late Night with Seth MeyersThe Latest Trends & Buying Information

Preparing to buy dispatch console furniture can be an extremely daunting project. These resources can help  you with current industry trends and will help you with what you need to know before you buy.

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Topics: Dispatch Consoles, Resources, Communications Center, Durability, Due Diligence, Customer Service, Workstation Planning, Warranty, Pre-Installation, Value, Price, Purchasing, Buying

Prepare For Your Next Dispatch Furniture Update: Make It a Success

Posted by Maria Teruel on Dec 11, 2018 9:46:21 AM

Are You Ready for Your Next Dispatch Furniture Update?

Purchasing dispatch furniture is not an easy task, which is probably why it only happens every 10-15 years. There are a lot of steps and parties involved, from radio vendors to flooring teams, it’s not exactly like trip to IKEA! 

When you’re about to request your purchase order, it’s tempting to let your foot off the gas pedal because it feels like you’ve done all the hard stuff. Many Comm Center Managers will agree, you’re only just getting your engines started. 

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Topics: Pre-Installation, space planning, Workstation Planning, Purchasing, Buying, QUICK TIPS, Monitors, Installation, Design

Your Timeline Infographic to Purchasing Dispatch Furniture

Posted by Kanesha Patrick-Robinson on Nov 7, 2018 3:46:43 PM

Dispatch Furniture InfographicPeople often come to us when they aren’t sure how long it will take to get new dispatch furniture. Having a timeline and knowing approximate dates can help make the process smooth from beginning to end. Having a timeline can also help to eliminate the guessing game of when to start looking for furniture and/or when to start asking your county for money or possibly preparing your agency’s budget for the next fiscal year.

Another great way a timeline can eliminate the stresses of getting new dispatch furniture is to help you work backwards. Let’s say your project HAS to be completed by a certain date.  With a timeline in place, you can let your purchasing department know that if they drag their feet on things like a PO, then it's possible the whole project could be delayed. Or maybe you are planning to go “live” in your new building on a specific date, this would mean that you'd need to have a signed PO by a minimum 10 weeks prior to "go live" date.

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Topics: Workstation Planning, Purchasing, Due Diligence, Dispatch Consoles, PSAP Workstation Furniture, QUICK TIPS, Communications Center

One of the Spookiest Decisions for a 911 Dispatch Manager - New Comm Center Furniture!

Posted by Kathleen Utley on Oct 31, 2018 1:02:35 PM

hocus pocus halloween GIFIt's HALLOWEEN and probably one of my favorite holidays!! So, that got me thinking what would be spooky or maybe a bit scary for a 911 dispatch manager or supervision….? The type of scary I'm talking about is a huge decision, that will have an impact on the Comm Center, or a legacy that will be left and how this type of a decision would effect the Center for years to come (maybe even after you retire). That sounds pretty scary and intimidating to me. So what type of decision am I talking about? Just like the in those scary movies, (I only like them one time a year), the ever-elusive masked killer is running through the house with a butcher knife, it finally came to me… the decision to purchase Comm Center dispatch furniture…. dun…dun…dun!

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Topics: Communications Center, Purchasing, room layout, Morale, Workstation Planning, Buying

6 Dispatch Furniture Questions You're NOT Expecting

Posted by Maria Teruel on Sep 14, 2018 3:10:03 PM

mood GIFWhenever you go on a first date, it can seem awkward to talk about long term goals, plans, or babies...? In a similar fashion, when you meet with your dispatch furniture vendor for the first time and they start asking you questions about elevators and trailers, it might seem like they’re jumping the gun. You might be thinking, “Whoa there, cowboy! I just want to get a drawing!” You were probably prepared to answer all the standard questions like: “How many positions? What is your preferred configuration? How will your equipment change? What’s the budget?”

So what about the nitty-gritty stuff and why does it even matter?

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Topics: Pre-Installation, Installation, Dispatch Consoles, Workstation Planning, QUICK TIPS

Where Do I Start When Building a New 911 Center?

Posted by Ken Carson on Jun 5, 2018 12:21:43 PM

 

A question we get a lot – is where to start if I need a new a new space, a new building or a new 911 Center? I’d like to steer you to a great starting place.

The Seminar by the Center for Public Safety, October 4-5th in Orlando, FL. The Center for Public Safety, Inc. (CPS) is an organization dedicated to research, planning, and assisting first responders, including law enforcement, fire / rescue, emergency managers and dispatch services in the process of obtaining new or expanded facilities. During this seminar, they will walk you through items such as: which political stings to pull, how to get funding, what your building needs to look like, how many square feet you'll need as well as small things, like how many parking places you'll need. Basically, they will prepare you with all the information you’ll need for your new space.

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Topics: Square Footage, space planning, Workstation Planning, Design, Architects

Dispatch Furniture Proposals: How Soon is Too Soon?

Posted by Maria Teruel on May 11, 2018 8:51:37 AM

giphy-downsized22When is the right time to start thinking about getting dispatch furniture proposals? The short and simple answer to this question is, that it all depends. Every state (really every Comm center) has a unique purchasing system that usually drives the speed at which you can get new dispatch consoles. Workstations are typically replaced once every 10–15 years. If you are in charge of getting the new workstations, it might be the first and last time you buy furniture with your agency. If you’re not sure where to start, don’t worry; most people aren’t too experienced at buying dispatch furniture.

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Topics: Workstation Planning, Dispatch Consoles, Pre-Installation, Purchasing, Buying, QUICK TIPS

Ergonomics Standards for 911 Dispatch - Here's What's Missing

Posted by Ken Carson on May 4, 2018 2:59:09 PM

peter_griffin_hurts_his_knee__gif__by_blutendertod-d5j13kq

When it comes to sitting at a desk all day,
nothing matters more than comfort and 
functionality. In order to make consumers happy, furniture manufacturers strive to make comfortable products that meet the latest ergonomic standards. This is an obvious goal of any furniture company, but where do these standards come from?

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Topics: Workstation Planning, Due Diligence, Dispatch Consoles, Ergonomics

How Long Does It Take to Get New Dispatch Consoles?

Posted by A Previous Xybix Employee on Apr 6, 2018 12:09:31 PM

How long does it take to get new dispatch consoles?The idea of getting a new communications center, getting upgrades at your current center, or remodeling can be exciting, but there is also a lot to take into consideration. Typically, a comm center remodel involves several components, such as installing new flooring, painting the walls, implementing new CAD systems, finding new monitors, and of course, getting new dispatch consoles.

8 Steps to Getting New Dispatch Consoles

As you can see, there are quite a few moving parts involved in revamping a comm center. During this process, it’s natural to want to plan around a time frame estimate. A question we are frequently asked is "how long does it take to get new dispatch consoles"? To help  answer this, I’ll map out the typical timeline we use at Xybix, starting from the beginning.

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Topics: Workstation Planning, Dispatch Consoles, Design, Buying, Purchasing, PSAP Workstation Furniture

How Much Square Footage Do I Need for My Dispatch Center?

Posted by A Previous Xybix Employee on Mar 19, 2018 10:28:00 AM

Measurement.gifAre you planning for a new dispatch center or is it time for a renovation? That’s fantastic! Do you have an architect? That’s also fantastic! Do you have a team of people with conflicting input and opinions? That’s not so fantastic. The good news is that I’m here to arm you with information that will get everyone on the same page and impress the pants off of your architect!

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Topics: room layout, space planning, Computers, Workstation Planning

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