Xybix's Eagle Dispatch Consoles Are Here to Stay: Here's Why.

Posted by Halley Barba on Jul 12, 2019 9:53:01 AM

Xybix Eagle Dispatch Consoles
Xybix’s Eagle Line dispatch consoles have been taking over comm centers and PSAPs for over a year now, but why are these consoles here to stay? Let me help you experience the Eagle Difference.

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Topics: Health, Accessories, Features, Communications Center, Climate Control

Stress and Burnout for 911 Dispatch: Tips to Stay Healthy

Posted by Susanne Lottie on Jun 5, 2019 10:40:17 AM

There is no doubt that the duties of beingOffice burnout
a 911 dispatcher in the United States are demanding and intense. There are over 240 million calls made to 911 each year, and each one of those callers needs the person on the other end of the line to be calm, collected, and efficient.

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Topics: Health, QUICK TIPS, Human Interest, Morale, Stress

Ergonomics & Your Health: Preventative Best Practices You Can Start Today

Posted by Kanesha Patrick-Robinson on Apr 15, 2019 2:34:35 PM

Poor Ergonomics and Tips to ImprovePoor ergonomics can have serious health consequences. But what constitute poor ergonomics? Most of us are probably doing something right this moment that could be causing harm to our bodies. Let's take a look at some common ergonomic issues, how they might be impacting our health and some best practices you can start implementing right now:

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Topics: Health, Ergonomics, QUICK TIPS, Monitors, Lighting, Eye Strain, Standing Desks

Prevent Pain & Injury: Hip Flexor Exercises for 911 Dispatch

Posted by Heather Brown on Sep 21, 2018 10:43:20 AM

StretchingOuch! My hip hurts, my back hurts, my hip and back - OUCH! What is wrong? What have I done to myself now? Have you ever said this to yourself? I know I have on a daily basis and I am sick of it!

It all started with pain in my neck and shoulder area and I attributed it, like most people, to to stress. I carry everything in my shoulders. Fast forward a few months, now, my hips and lower back ache. What can I blame that on? I know exactly where to point the finger... at myself. I mean, I am physically active, but my activities are not done with proper preparation. Where am I going with this you ask? Let’s talk about hip your flexors!

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Topics: Health, Human Interest, Standing Desks, Morale, Stress

911 Dispatch Public Safety Partners Making Waves in the Industry

Posted by Kathleen Utley on Jul 16, 2018 10:43:16 AM

giphyI must start off by saying that I am extremely proud to be a part of such an amazing community within the public safety industry. I was inspired to write this blog by those I feel who are making a difference within the 911 community. Specifically, those who are closest to me are my friends behind Operation 10-8, 911 Training Institute, Within the Trenches, and Kim Turner, LLC.

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Topics: Health, Human Interest, Morale, Stress

Improve Morale In Your 911 Comm Center: Employee Recognition Ideas

Posted by Kathleen Utley on Apr 3, 2018 3:17:00 PM

911 Dispatch MoraleI’m just going to say it, employee morale and company culture have a huge effect on the workplace. Absenteeism, lost productivity and poor health have all been directly attributed to morale in a workplace. So in a 24/7 industry like 911 dispatch, how can you improve morale and company culture, while adhering to policies and guidelines.

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Topics: Health, Human Interest, Morale

The Movement Cycle: Using Your Sit-to-Stand Desk

Posted by Ken Carson on Mar 2, 2018 4:28:47 PM

movement.gif

In modern 911 dispatch centers, most dispatchers are blessed with sit-to-stand desks. But, I can remember when the first generation of height-adjustable consoles could not raise up to a standing position. But hey, it was a start. Technology and vendor competition have transformed the consoles we know today, so that everyone can enjoy the benefits of a sit-to-stand desk. 

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Topics: Health, Standing Desks

5 Tips on How to Keep your Dispatch Furniture Looking Like New

Posted by Maria Teruel on Feb 22, 2018 2:10:22 PM

Clean.gifYou know that feeling when you get a new car? At first, it’s all shiny and new. You take extra care with the buttons, and you do everything possible to avoid spills and stains. The experience of getting new dispatch furniture brings up all of the same feels! After some time, however, your furniture will naturally experience some wear and tear, and you’ll need to do a little spring cleaning.

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Topics: Health, QUICK TIPS, Customer Service, Cleaning

Top 3 Things Every 911 Professional Should Start Doing in 2018

Posted by Cher Ice on Jan 10, 2018 4:40:12 PM

NewYear!.gif5,4,3,2,1…. Happy New Year!

What an exciting time of year this is. A brand new year signifies 365 blank pages to fill with memories and growth. I don’t know about you, but the new year brings a new sense of hope for me. I want to grow and expand my horizons, and I also want to be better than I was the year before. I want to start this year off with a bang, go full speed ahead, and be ready to take on the world! As a professional in the 911 industry, you have very busy, stressful days and there’s no time like the present to make yourself a priority.

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Topics: Health, Human Interest, Morale, Stress

Dust in the Wind: Dust in your 911 Comm Center?

Posted by Ken Carson on Nov 16, 2017 3:56:38 PM

DustintheWind.gifGrowing up in the ‘70s, “Dust in the Wind” by Kansas became one of my favorite songs of all time. Now that I have a house and teenagers, I don’t like actual dust at all. It seems to come from everywhere, and I know this is even more true in your 911 Comm Center. With 24/7 staffing and the constant action in the room, there is a ton of dust. So, how do you get rid of it?

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Topics: Health, Cleaning, Flooring