Xybix's Blog

6 Dispatch Furniture Questions You're NOT Expecting

Posted by Maria Teruel on Sep 14, 2018 3:10:03 PM

mood GIFWhenever you go on a first date, it can seem awkward to talk about long term goals, plans, or babies...? In a similar fashion, when you meet with your dispatch furniture vendor for the first time and they start asking you questions about elevators and trailers, it might seem like they’re jumping the gun. You might be thinking, “Whoa there, cowboy! I just want to get a drawing!” You were probably prepared to answer all the standard questions like: “How many positions? What is your preferred configuration? How will your equipment change? What’s the budget?”

So what about the nitty-gritty stuff and why does it even matter?

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Topics: Pre-Installation, Installation, Dispatch Consoles, Workstation Planning, QUICK TIPS

10 Computer Storage Options for 24/7 Communication Centers (PICTURES!)

Posted by Kathleen Utley on Aug 23, 2018 3:22:44 PM

Let's face it...housing a computer or computers in a 24/7 communication center is a fickle beast! Oftentimes, you can feel forced into using unsightly, under-surface metal containers, which conduct and trap heat. And let’s just say, there is a reason why they are shoved under your feet at your workstation… Can you say “UGLY?!”

I’m here to tell you that there are other options to housing your computers, probably more than you know. A reputable custom furniture manufacturer of 24/7 furniture will listen to your ideas, concerns and spatial constraints and help you come up with a communication center design solution to best fit your needs and the needs of your people.

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Topics: Computers, Storage, Communications Center, room layout, space planning, Dispatch Consoles

4 Questions to ask a Dispatch Console Furniture Vendor at APCO

Posted by Ellie Bittourna on Jul 25, 2018 4:20:31 PM

questions
APCO 2018 is right around the corner and you may or may not have started thinking about what you want to get out of the long week spent in Las Vegas - besides hitting up the casinos, eating delicious food, and enjoying the nightlife! The conference offers a stacked agenda, which ranges from wellness programs, professional development sessions, networking events, comm center tours and an exhibit hall full of vendors that offer services catered to the Public Safety industry.

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Topics: Due Diligence, APCO, Customer Service, Warranty, Dispatch Consoles, Buying

A 911 Dispatchers Survival Guide to APCO 2018: Tips and Scheduling

Posted by Kathleen Utley on Jul 17, 2018 4:31:45 PM

Tips from an expert

  • 2018 APCOIt’s going to be a long day. No matter how you dice it. The days you are in Vegas are going to be looooong. Be prepared. Bring some waters and some snacks. No one likes a hangry person. Not to mention, usually the nearest place for food is a good ½ mile away.

  • The expo hall is big! And it's going to be far away from your hotel room, even if you are staying at the host hotel, so bring comfy shoes, bring a couple pairs. Swap out your shoes. If you ever see me coming or going from a APCO, NENA or Navigator, I usually have on sneakers or flip-flops, that way I can easily change into my work shoes when I arrive. (If you’re from somewhere where there is snow, this is a common practice as an elementary aged child. You’d wear your snow boots to school and change into your sneakers for the day and then back into your boots for recess and going home. Same concept here.)
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Topics: APCO, Dispatch Consoles, Buying, QUICK TIPS

Crushing it. Yeah! Collision Detection and Your Dispatch Console Furniture

Posted by Ellie Bittourna on Jul 5, 2018 3:19:46 PM

Crushing it - Collision Detection Dispatch Furniture ConsolesDid you know that most dispatch furniture desks you purchase should come with a collision detection system? This feature is integral to lengthening the life of your furniture while ensuring your dispatchers and equipment stay safe. Ask your furniture manufacturer, if your desks have collision detection. It shouldn't be a costly add-on. In most recent models, the collision detection is built into the lift columns that raise and lower the desks. This ensures greater detection and sensitivity toward collisions with objects.

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Topics: Features, Standing Desks, Dispatch Consoles, Height Adjustable Workstations

Times They Are A-Changin': Shopping for Dispatch Furniture Has Too!

Posted by Kathleen Utley on May 24, 2018 11:20:52 AM

SmarterBuyingThe way we buy...well just about anything, has changed. With websites offering quick service and simple shopping like Amazon, grocery delivery services like “Click-List” and of course there is Uber, there is no wonder why we've changed. We have all changed how we shop, buy and research products. Hello instant gratification! But what about those big purchases, a new car, a home or a vacation? Well, that part hasn’t changed much and neither has shopping for dispatch furniture.

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Topics: Due Diligence, Warranty, Dispatch Consoles, Installation, Purchasing, QUICK TIPS

Dispatch Furniture Proposals: How Soon is Too Soon?

Posted by Maria Teruel on May 11, 2018 8:51:37 AM

giphy-downsized22When is the right time to start thinking about getting dispatch furniture proposals? The short and simple answer to this question is, that it all depends. Every state (really every Comm center) has a unique purchasing system that usually drives the speed at which you can get new dispatch consoles. Workstations are typically replaced once every 10–15 years. If you are in charge of getting the new workstations, it might be the first and last time you buy furniture with your agency. If you’re not sure where to start, don’t worry; most people aren’t too experienced at buying dispatch furniture.

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Topics: Workstation Planning, Dispatch Consoles, Pre-Installation, Purchasing, Buying, QUICK TIPS

Ergonomics Standards for 911 Dispatch - Here's What's Missing

Posted by Ken Carson on May 4, 2018 2:59:09 PM

peter_griffin_hurts_his_knee__gif__by_blutendertod-d5j13kq

When it comes to sitting at a desk all day,
nothing matters more than comfort and 
functionality. In order to make consumers happy, furniture manufacturers strive to make comfortable products that meet the latest ergonomic standards. This is an obvious goal of any furniture company, but where do these standards come from?

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Topics: Workstation Planning, Due Diligence, Dispatch Consoles, Ergonomics

How Long Does It Take to Get New Dispatch Consoles?

Posted by Chelsea Kimbrough on Apr 6, 2018 12:09:31 PM

How long does it take to get new dispatch consoles?The idea of getting a new communications center, getting upgrades at your current center, or remodeling can be exciting, but there is also a lot to take into consideration. Typically, a comm center remodel involves several components, such as installing new flooring, painting the walls, implementing new CAD systems, finding new monitors, and of course, getting new dispatch consoles.

7 Steps to getting new dispatch consoles

As you can see, there are quite a few moving parts involved in revamping a comm center. During this process, it’s natural to want to plan around a time frame estimate. A question we are frequently asked is "how long does it take to get new dispatch consoles"? To help  answer this, I’ll map out the typical timeline we use at Xybix, starting from the beginning.

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Topics: Workstation Planning, Dispatch Consoles, Design, Buying, Purchasing, PSAP Workstation Furniture

The RFP Easy Buy Button for Dispatch Console Furniture

Posted by Cher Ice on Mar 28, 2018 12:35:00 PM

EasyButton.gifDoes the RFP process stress you out? Do you wish there was a faster way to the "easy" project highway? If you haven’t heard of HGACBuy, you may be missing out on a way to make your life much more simple.

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Topics: Purchasing, Dispatch Consoles

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