Xybix's Blog

How to Avoid the Polar Vortex of Temperature in Your Comm Center

Posted by Megan Yartz on Feb 28, 2019 10:38:38 AM

Climate Control XybixWhile driving through the frigid, negative degree temperatures in Canada two weeks ago (and yes, I’m talking Fahrenheit!), the first thought that came to mind is, “How in the WORLD do these dispatchers regulate the temperatures in their centers with these out-of-this-world temperatures?” Then,
I thought of all of the southern parts of the US that get into triple digit heat during the summer months, wondered how they prevent having their center too cold.

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Topics: Dispatch Consoles, Morale, Communications Center, Climate Control

Back It Up - Console Furniture Ideas For Your PSAP Backup Center

Posted by Maria Teruel on Feb 22, 2019 3:38:49 PM

 

Backing Up Your PSAP Console Furniture IdeasWith winter winding down, we tend to go through our closets and get rid of the clutter. What better place to start dusting than your own 911 backup center. You know, that room that hardly ever gets some love!

As much as technology has advanced, there is still a small chance of failure and the need to work out of your backup site. Alternatively, there could be inclement weather that might force you to go to a different location. Many PSAPs are revamping their backup center to mirror their primary location in the event of an emergency. Some are also utilizing the space as a training facility. Given the increased use, more Comm Centers are asking about solutions for their backup site. Here are a few recommendations to revamp your backup site and have it prepped for any emergency:

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Topics: PSAP Workstation Furniture, Dispatch Consoles, Workstation Planning, Communications Center

Budgeting & Costs Associated with Console Furniture - Make Sure You Don't Get Fed To The Sharks!

Posted by Ken Carson on Feb 1, 2019 4:57:23 PM

hustling shark tank GIFIf you are in the beginning of shopping for new dispatch console furniture in your 911 center a great first question is, how much do they cost?  After all, you will need to plan a budget about a year in advance and get the most accurate pricing. If you don't budget enough, you may not be able to get all of the features and options you want. If you ask for too much you may not get the project approved.   

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Topics: Buying, Purchasing, Price, Dispatch Consoles, Warranty, Value, Features, Cost

The Best Dispatch Console Furniture Resources of 2018 and Beyond

Posted by Kathleen Utley on Jan 15, 2019 11:36:47 AM

The Best Dispatch Console Furniture Resources of 2018 and BeyondThe Latest Trends & Buying Information

Preparing to buy dispatch console furniture can be an extremely daunting project. These resources can help  you with current industry trends and will help you with what you need to know before you buy.

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Topics: Buying, Purchasing, Price, Pre-Installation, Dispatch Consoles, Warranty, Value, Workstation Planning, Customer Service, Due Diligence, Durability, Communications Center, Resources

Your Timeline Infographic to Purchasing Dispatch Furniture

Posted by Kanesha Patrick-Robinson on Nov 7, 2018 3:46:43 PM

Dispatch Furniture InfographicPeople often come to us when they aren’t sure how long it will take to get new dispatch furniture. Having a timeline and knowing approximate dates can help make the process smooth from beginning to end. Having a timeline can also help to eliminate the guessing game of when to start looking for furniture and/or when to start asking your county for money or possibly preparing your agency’s budget for the next fiscal year.

Another great way a timeline can eliminate the stresses of getting new dispatch furniture is to help you work backwards. Let’s say your project HAS to be completed by a certain date.  With a timeline in place, you can let your purchasing department know that if they drag their feet on things like a PO, then it's possible the whole project could be delayed. Or maybe you are planning to go “live” in your new building on a specific date, this would mean that you'd need to have a signed PO by a minimum 10 weeks prior to "go live" date.

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Topics: QUICK TIPS, Purchasing, PSAP Workstation Furniture, Dispatch Consoles, Workstation Planning, Due Diligence, Communications Center

6 Dispatch Furniture Questions You're NOT Expecting

Posted by Maria Teruel on Sep 14, 2018 3:10:03 PM

mood GIFWhenever you go on a first date, it can seem awkward to talk about long term goals, plans, or babies...? In a similar fashion, when you meet with your dispatch furniture vendor for the first time and they start asking you questions about elevators and trailers, it might seem like they’re jumping the gun. You might be thinking, “Whoa there, cowboy! I just want to get a drawing!” You were probably prepared to answer all the standard questions like: “How many positions? What is your preferred configuration? How will your equipment change? What’s the budget?”

So what about the nitty-gritty stuff and why does it even matter?

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Topics: QUICK TIPS, Installation, Pre-Installation, Dispatch Consoles, Workstation Planning

9 Computer Storage Options for 24/7 Communication Centers (PICTURES!)

Posted by Kathleen Utley on Aug 23, 2018 3:22:44 PM

Let's face it...housing a computer or computers in a 24/7 communication center is a fickle beast! Oftentimes, you can feel forced into using unsightly, under-surface metal containers, which conduct and trap heat. And let’s just say, there is a reason why they are shoved under your feet at your workstation… Can you say “UGLY?!”

I’m here to tell you that there are other options to housing your computers, probably more than you know. A reputable custom furniture manufacturer of 24/7 furniture will listen to your ideas, concerns and spatial constraints and help you come up with a communication center design solution to best fit your needs and the needs of your people.

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Topics: Dispatch Consoles, Computers, space planning, room layout, Storage, Communications Center

4 Questions to ask a Dispatch Console Furniture Vendor at APCO

Posted by Ellie Bittourna on Jul 25, 2018 4:20:31 PM

questions
APCO 2018 is right around the corner and you may or may not have started thinking about what you want to get out of the long week spent in Las Vegas - besides hitting up the casinos, eating delicious food, and enjoying the nightlife! The conference offers a stacked agenda, which ranges from wellness programs, professional development sessions, networking events, comm center tours and an exhibit hall full of vendors that offer services catered to the Public Safety industry.

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Topics: Buying, Dispatch Consoles, Warranty, Customer Service, APCO, Due Diligence

A 911 Dispatchers Survival Guide to APCO 2018: Tips and Scheduling

Posted by Kathleen Utley on Jul 17, 2018 4:31:45 PM

Tips from an expert

  • 2018 APCOIt’s going to be a long day. No matter how you dice it. The days you are in Vegas are going to be looooong. Be prepared. Bring some waters and some snacks. No one likes a hangry person. Not to mention, usually the nearest place for food is a good ½ mile away.

  • The expo hall is big! And it's going to be far away from your hotel room, even if you are staying at the host hotel, so bring comfy shoes, bring a couple pairs. Swap out your shoes. If you ever see me coming or going from a APCO, NENA or Navigator, I usually have on sneakers or flip-flops, that way I can easily change into my work shoes when I arrive. (If you’re from somewhere where there is snow, this is a common practice as an elementary aged child. You’d wear your snow boots to school and change into your sneakers for the day and then back into your boots for recess and going home. Same concept here.)
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Topics: QUICK TIPS, Buying, Dispatch Consoles, APCO

Crushing it. Yeah! Collision Detection and Your Dispatch Console Furniture

Posted by Ellie Bittourna on Jul 5, 2018 3:19:46 PM

Crushing it - Collision Detection Dispatch Furniture ConsolesDid you know that most dispatch furniture desks you purchase should come with a collision detection system? This feature is integral to lengthening the life of your furniture while ensuring your dispatchers and equipment stay safe. Ask your furniture manufacturer, if your desks have collision detection. It shouldn't be a costly add-on. In most recent models, the collision detection is built into the lift columns that raise and lower the desks. This ensures greater detection and sensitivity toward collisions with objects.

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Topics: Height Adjustable Workstations, Dispatch Consoles, Standing Desks, Features

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