HAPPY NEW YEAR!!! Okay, it’s a little premature for that… but, with the end of the fiscal year coming for many states, you might be one of those lucky agencies that has some extra cash laying around. How can you spend that money wisely and show a return on investment for your people and your agency? We'll tell you how; updates, accessories and face-lifts for your consoles and PSAP.
“I’m on the phone!”
Never has that phrase been more important than when you’re taking a 911 call where your every bit of attention needs to be to the caller on the other end of the phone. You’re responsible for asking questions, gathering information on the emergency as well as dispatching fire, police or an ambulance. Heck, that’s a lot of pressure! Not to mention, you’re also being recorded on the line.
While driving through the frigid, negative degree temperatures in Canada two weeks ago (and yes, I’m talking Fahrenheit!), the first thought that came to mind is, “How in the WORLD do these dispatchers regulate the temperatures in their centers with these out-of-this-world temperatures?” Then,
I thought of all of the southern parts of the US that get into triple digit heat during the summer months, wondered how they prevent having their center too cold.