Xybix Command & Control Blog

TOC and NOC centers are among the many names for a operations command center which manages information from outside of the room. As new technology comes into this industry and new room design ideas are created, your command center design will change. For 2020, how can your room layout/design be more responsive and adapt to the fast pace technology and communications changes that are headed your way? 

Oftentimes, people come to us when they are short on time for their Control Room furniture project. They need furniture and they need it ASAP! Have you thought about what your time frame is? Have you considered all the elements in your timeline such as approvals, sign-off's and more? Oh geeze, maybe this process will take longer then you think? Whip out that watch of yours and let's talk some project timeline details here.

You’ve scheduled a meeting with your Xybix Representative to discuss new Command Center furniture consoles; here are some recommendations and expectations to ensure you get the most out of your time. Speaking of time, plan to spend an hour to an hour and a half for your initial visit. Including key players such as managers, supervisors, directors, operators, IT, and the architect (if applicable) will help to ensure all concerns and questions are addressed upfront.

Casino floors are like no other place on earth. The flashing lights and winning rings of slot machines. Cocktail servers
all around with smiling faces. The cheers of excitement as someone shouts “red!”
or “black!” Your casino has an energy that can’t be found anywhere else. Because
of all this constant action, you need exceptional security operations.

The recent advancements in technology are astonishing. Cameras can cover every inch of the floor and use facial recognition. Real time text alerts are used to notify staff instantly of a possible threat. It is no secret that constantly upgrading and investing in new technology is a key strategy to keeping your guests and casinos secure and safe.

But what investment is your casino missing?

It’s time to upgrade the consoles/desks in your command and control room. You’ve got the buy in from all the higher-ups and everyone understands the importance of ergonomic height-adjustable consoles. Now what?

Regardless if you work a traditional 9-5 or a 12 hour night shift, its likely you know what hitting the midday wall feels like! Your day probably starts off with a cup of coffee or energy drink, then you're  feeling pretty good, and ready to conquer the day. Next, is lunch, hopefully giving you a chance to step away or maybe you're forced to eat at your desk and as the day wears on, it happens… the wall! That drowsy feeling you get every afternoon with several hours left on the clock.

If your control room is finally being renovated or you have a brand new control room on the horizon, there are a TON of items to get in order. It can be difficult knowing what to tackle first. The furniture of the control room is clearly a huge element of the project, but with all of the moving parts you need to address, when should you start planning for the furniture?

The answer is NOW!

If you are purchasing something such as a brand new radio or perhaps a new monitor, for the most part, you can lean on Google to compare pricing amongst several different websites, and even make your purchase that same day! But, what about a “custom" ergonomic furniture solution - "How much does a Command & Control Room Console cost?"

“Can you provide a budgetary cost?” Yes, but it will vary depending on the different command and control furniture vendors and which options you can add. To help answer these questions and more, let me walk you through a typical quoting process and what determines the price.

Ever feel like you are stuck in a scene from The Twilight Zone or Jurassic Park while working a 12-hour shift? Everything is evolving and changing around you, yet somehow you are still stuck behind this massive, uncomfortable, and archaic platform called a control room console.

Whether you’re planning a new control room or revamping your current one, you understandably want the end result to work well for your people. In fact, you probably want them to love it. The goal is obvious, but how do you make sure you get there?